The store consistently delivers fast, careful, and reliable service with prompt shipments and on-time delivery, and customers repeatedly note the efficiency of the team and well-packaged orders. Product quality is highlighted across reviews, with many praising quality items, pleasant packaging, and good value for money, including attractive promotions and thoughtful gifts like thin, unbleached papers. The shopping experience is described as smooth and trustworthy, featuring friendly, responsive customer service and a strong overall recommendation from customers who emphasize speed, efficiency, and excellent price-to-value.
All reviews
C
Celine
Rating: 5 out of 5
following a purchase from 15/06/2022
Quality products, excellent value for money and a top-notch after-sales team!
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Michelle P.
Rating: 5 out of 5
following a purchase from 15/06/2022
not strong enough,
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Valerie L.
Rating: 5 out of 5
following a purchase from 15/06/2022
Very good, affordable products and very fast delivery
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Samuel T.
Rating: 5 out of 5
following a purchase from 15/06/2022
Satisfied, delivery within 2 days, never a problem for me .
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Mimi
Rating: 5 out of 5
following a purchase from 15/06/2022
Service and quality, nothing to say
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Sonia
Rating: 5 out of 5
following a purchase from 15/06/2022
Super, everything is good fast delivery and cbd too and a lot of choice I recommend as soon as I run out.
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Ivanov M.
Rating: 5 out of 5
following a purchase from 15/06/2022
Very good product
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Franck A.
Rating: 5 out of 5
following a purchase from 15/06/2022
Tre bien les promo
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Geraldine M.
Rating: 4 out of 5
following a purchase from 15/06/2022
Not delivered within 48 h
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all complaints are forwarded to the relevant department so that we can always listen to our customers' needs and requests. This enables us to improve and prosper. For all orders placed before 2pm, Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). 48H delivery is effective from the moment your order is shipped. The 321CBD team.
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Lalande A.
Rating: 5 out of 5
following a purchase from 15/06/2022
good and fast
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Jonathan G.
Rating: 5 out of 5
following a purchase from 15/06/2022
Cool always good
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Clement B.
Rating: 1 out of 5
following a purchase from 15/06/2022
Quality not top, the best in my eyes remains the ringo. I ordered the tsunami cannabomb and gorilla not top at all !
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The 321CBD team.
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Damien P.
Rating: 2 out of 5
following a purchase from 15/06/2022
We put 2 stars because 2 days of delay compared to the delivery 2 days after the days indicated by e-mail, otherwise product in conformity with our expectation.
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Response from 321cbd
Thank you for taking the time to bring this to our attention. We will use your feedback to improve and make sure this doesn't happen again. The entire 321CBD team.
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Customer
Rating: 5 out of 5
following a purchase from 15/06/2022
Excellent product and fast delivery
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François D.
Rating: 5 out of 5
following a purchase from 15/06/2022
Super very good products. Never disappointed with regular promotional offers and fast, impeccable delivery.
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Jacques P.
Rating: 4 out of 5
following a purchase from 15/06/2022
Watch out for the price? Very interesting when there are special offers.
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Response from 321cbd
Thank you for your comment. :) We set ourselves high standards. The products offered on our online site are 100% natural and grown without additives. We do our utmost to offer our customers the best value for money, in addition to our regular promotions. The 321CBD team.
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Salgues M.
Rating: 3 out of 5
following a purchase from 15/06/2022
Not enough experience to judge the results (I've only been giving my cat CBD for 3 days). On the other hand, no explanatory leaflet, nor indication of dosage. What's more, the address was truncated, and my name was completely missing from the label (thank goodness I'm known??!).
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are investigating this issue and hope to resolve it quickly and correctly. The use of CBD oil for cats is notified directly under the product directly on our online store. To start with, very small doses are sufficient. Between 1 and 5 mg of CBD per day are sufficient for cats weighing up to 5 kg. For cats suffering from cancer or convulsions, you can go up to 6 mg of CBD per day. CBD is fully active 30 to 45 minutes after consumption, and its effects last around 5 hours. These estimates vary according to the breed, activity level and personal chemistry of the cat. To know: Cats are smaller and therefore have fewer cannabinoid receptors in their bodies than dogs. That's why they need more CBD than dogs for it to work effectively. We invite you to contact our customer service team, who will be happy to provide you with any further information you may require. The 321CBD team.
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Jerome H.
Rating: 5 out of 5
following a purchase from 15/06/2022
Good quality, beautiful compact flowers
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Morin
Rating: 5 out of 5
following a purchase from 15/06/2022
great product fast delivery thanks
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Tony B.
Rating: 4 out of 5
following a purchase from 15/06/2022
Very good product, I put 4 stars because I was delivered 5 days after my order and not in 24/48h.
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Response from 321cbd
Thank you for taking the time to share your opinion. In view of the high volume of orders due to previous promotional offers and as indicated on our website, delays may have been observed in the processing and dispatch of orders, for which we apologize. The 321CBD team.
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Mike E.
Rating: 5 out of 5
following a purchase from 15/06/2022
Satisfied with my order and delivery
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Julien
Rating: 5 out of 5
following a purchase from 14/06/2022
Perfect nickel
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Client
Rating: 5 out of 5
following a purchase from 14/06/2022
I've been ordering from 321 for 2-3 years and have never been disappointed. Always top-notch, on-time delivery, product as expected. You can go with confidence.
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Francis Z.
Rating: 4 out of 5
following a purchase from 14/06/2022
Regular quality of the product usually purchased. Disappointed however with the Afghan Gold purchased during the "Father's Day" promotion, the product was dry and therefore probably old. I also regret the lack of response to emails, which seems to be recurrent. Sincerely
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Response from 321cbd
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into the problem and hope to resolve it quickly and correctly. However, after checking with our customer service department, we have not received any e-mail from you. If you encounter a problem when receiving your order, we invite you to contact our customer service via the "contact us" section directly on our website, on our e-mail address: [email protected] or on our telephone line: 09 71 07 79 59 (toll-free number available Monday to Friday from 10am to 1pm and from 2pm to 5pm.) As a loyal and regular customer, 321CBD is committed to offering you an impeccable service, so we will immediately send you your Resine Afghan Gold item, which will be delivered in the best possible conditions. Our Customer Service will contact you today to give you your new tracking number. The 321CBD team.
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Jacques
Rating: 5 out of 5
following a purchase from 14/06/2022
Fast shipment, compliant products!
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Caroline M.
Rating: 5 out of 5
following a purchase from 14/06/2022
Super at the top! I recommend it!
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Loic D.
Rating: 5 out of 5
following a purchase from 14/06/2022
Good products. Regular promotions. Delivery times respected. What more can I say ?????
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Laurent R.
Rating: 4 out of 5
following a purchase from 14/06/2022
Very good! Fast delivery!
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Johann P.
Rating: 4 out of 5
following a purchase from 14/06/2022
It could be 5 stars but the constant absence of orange bud frustrates me so much that you manage to disappoint me What a shame!
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Response from 321cbd
Thank you for your feedback. We are committed to satisfying you with quality products. As customer satisfaction is our top priority, we are pleased to inform you that we will be restocking the Orange Bud variety on our website. :) The 321CBD team
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Étoile
Rating: 5 out of 5
following a purchase from 14/06/2022
Very good, satisfied with my products. As described. Fast delivery. Would recommend.
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Agnès V.
Rating: 1 out of 5
following a purchase from 14/06/2022
I am very unhappy and disappointed with my order from 321 cbd. I had ordered cbd oil for cats and instead I received a small glass bottle of cbd root. I spent about twenty euros for nothing. I will no longer order from 321 cbd. I don't recommend this site
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Response from 321cbd
We are sorry to hear that your experience with us did not live up to your expectations. If you notice an anomaly upon receipt of your parcel, please contact our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. In this way, we have the opportunity to resolve the dispute as quickly as possible. If we wish to rectify the situation, our customer service team will contact you to explain the steps to be taken and ensure your complete satisfaction. The entire 321CBD team.
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Justine D.
Rating: 5 out of 5
following a purchase from 14/06/2022
Not disappointed with my order, fast service
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Annie
Rating: 5 out of 5
following a purchase from 14/06/2022
Seems effective, to be confirmed with a little more time spent using the product.
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Imbert L.
Rating: 5 out of 5
following a purchase from 14/06/2022
Fast shipping.
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Fufu
Rating: 5 out of 5
following a purchase from 13/06/2022
Very happy with my first purchase. Fast delivery.
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Bruno J.
Rating: 5 out of 5
following a purchase from 13/06/2022
Correct delivery Top product
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Elyane L.
Rating: 1 out of 5
following a purchase from 12/06/2022
No effect !!!!
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Response from 321cbd
We are very sorry that you did not enjoy our products. We are sorry that CBD products did not live up to your expectations. The effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. In order to offer you the best possible service, our customer service team will contact you today to determine the right dosage for your needs. The 321CBD team.
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Alex K.
Rating: 1 out of 5
following a purchase from 12/06/2022
Order placed and paid on the 16th since no parcel and an e-mail to tell me it will arrive but it's the 23rd and still no news, it's impossible to reach them by phone, I advise you not to order from 321 cbd.
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Following your previous exchanges with our customer service department, our customer service department has carried out a check on the status of your order. According to our carrier, your parcel was delivered on Friday 25.06.22 and we hope you had a good reception. For all orders placed before 2 p.m. from Monday to Friday, shipment takes place the same day and delivery is effectively 48H working days (except for postal delays beyond our control). 48H delivery is effective from the moment your order has been dispatched. Your parcel was picked up by our carrier on Friday June 17. Following the weekend, your parcel resumed its journey on Monday June 20. However, due to a misdirection, your parcel has been slightly delayed, for which we apologize. Our customer service is available Monday to Friday from 10am to 1pm and from 2pm to 5pm by phone. Customer service is also available via our "contact us" form. In order to offer you the best possible service, our customer service team has offered you a promotional code worth 50% off our entire site. We sincerely hope that this commercial gesture will demonstrate our desire to maintain a privileged relationship with our customers. The 321CBD team.
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Paul
Rating: 5 out of 5
following a purchase from 12/06/2022
Fast, reliable delivery, no worries.
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Sandrine B.
Rating: 5 out of 5
following a purchase from 11/06/2022
I bought some cbd oil, it's great, I can sleep again.
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