Reviews 1001hobbies

Colis livré en bon état assez rapidement jusqu'au Québec, merci !

Great prices, fast delivery. Everything explained reasonably on the website.

This was my first experience dealing with 1001Hobbies and I am delighted with the quality of the producet, the delivery packaging and the on-time delivery

Fantastic store 🙂

Received items yesterday. Very pleased with the shipping and the purchase!

Very good.

Package arrived on time - package prepared with care

Delivery in accordance with the order and within the expected time frame

Satisfied with this purchase the model is in progress there is still a lot of work!

Good

Excellent store

All good

Delivery time in accordance with my order. Perfect

Great products.

Very good assortment of items and a very reliable company.

Delivery within the scheduled time.

Shipping confirmations with the ordered goods and shipping times

Perfect

Simple and clear site. Very easy to use, I found what I was looking for very quickly

Reduced models of all beauty, and from ordering to delivery everything (EVERYTHING!) is perfect with 1001hobbies. Thank you!

Everything is correct

Everything perfect

Bad, the order arrived with a poorly closed paint can. But the problem is not that, which it is, but the disastrous incident management and customer service system, since after sending the complaint and receiving an automatic response message that they would urgently attend to the complaint, no one has managed it or contacted me. Instead of solving the customer's problem, all they do is send automatic messages like this one, asking about the level of satisfaction with the purchase. Why do you send these messages if you are not going to pay attention to them? Do you think these messages of concern for what the customer thinks give you more credibility? The reality is the opposite; the true credibility that makes the customer return to buy is achieved by solving the customer's problem well and quickly. Asking for feedback without acting afterwards not only does not generate credibility but also causes the loss of one customer plus many others by sharing the negative experience.

Delivery ok and fast

Hello Alexander, Thank you for taking the time to share your feedback with us. In order for us to review your concern and assist you as best as possible, we kindly ask you to contact us at the following email address: [email protected]. Our team is happy to assist you. Best regards, Your 1001hobbies team

Order confirmation

Very good products and fast delivery! Excellent!

PACKAGE RECEIVED IN GOOD CONDITION

Article received very quickly and in perfect condition thank you

Super shop fast delivery simply super

Very good, perfect, without problems and fast

Fast delivery, nice model, very happy with the service, will buy again soon

Slow been waiting 4 months for a gundam now

Hello, fast delivery service, very satisfactory.

Quite a few parts are missing.

I purchased (2) items, (1) was sent, the other was not. When I followed up on this (which I had to multiple times) I was told the item was available to ship, then I was issued a store credit. I used as much of it as I could to buy something I did not even want because I could not get my money back. I will not be shopping here ever again.

Very complete catalog, and fast service.

My items were delayed due to not all of them being available yet, but I finally received them they were great.

Perfect. and thank you for the gift 😉

Products as ordered, delivery time of almost a month is too long and shipping costs of over 8 euros for a mailbox package are way too high.