/5
★★★★☆
based on 37015 reviews published
★★★★☆
based on 37015 reviews published
Latest customer reviews
5
/5
★★★★★
Very good service especially on the hotline service answering customer questions
Laurent M.
purchased on 21/05/2025
Translated review
5
/5
★★★★★
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
Philippe C.
purchased on 24/04/2025
Translated review
5
/5
★★★★★
Fast shipping, serious, nothing to complain about
Guillaume G.
purchased on 02/06/2025
Translated review
5
/5
★★★★★
VERY GOOD
Jean Luc P.
purchased on 18/05/2025
Translated review
5
/5
★★★★★
Very good
Michel L.
purchased on 28/05/2025
Translated review
5
/5
★★★★★
Top
Pascal C.
purchased on 14/05/2025
Translated review
5
/5
★★★★★
Very good
Philippe J.
purchased on 07/05/2025
Translated review
5
/5
★★★★★
Fast shipping
Jean Marie H.
purchased on 02/06/2025
Translated review
2
/5
★★☆☆☆
Hello, my order took more than a month to arrive while the product was available at the time of my order. And then it was no longer the case.
Kévin N.
purchased on 25/04/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
1
/5
★☆☆☆☆
Delivery times are extremely long and the availability of items according to the site is false. Moreover, the delivery of the ordered products is incomplete contrary to what is indicated on the tracking and no information regarding the completion of the delivery.
Julien F.
purchased on 13/05/2025
Translated review
Answer from 1001hobbies
Sir,
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
2
/5
★★☆☆☆
Very disappointed. More than a month of waiting while all products were "available". And this was not the first time. I think it's decided, I will change suppliers. Sorry.
François R.
purchased on 03/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
4
/5
★★★★☆
Quite a lot of choices but it remains expensive on some items
Joseph S.
purchased on 23/05/2025
Translated review
Answer from 1001hobbies
Sir,
Thank you for your feedback. We are glad that you found a wide selection with us.
We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.
Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.
We hope to serve you again.
Sincerely,
1001hobbies
Thank you for your feedback. We are glad that you found a wide selection with us.
We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.
Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.
We hope to serve you again.
Sincerely,
1001hobbies
5
/5
★★★★★
Nothing to say everything was perfect
Jean B.
purchased on 03/06/2025
Translated review
2
/5
★★☆☆☆
Took way too long. More than six weeks. And this while the website indicated in stock. Now just received 1 of the 2 items
Rob H.
purchased on 12/04/2025
Translated review
Answer from 1001hobbies
Dear Sir,
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
5
/5
★★★★★
Ok
David V.
purchased on 04/05/2025
Translated review
3
/5
★★★☆☆
I regret a delay in delivery
Charles B.
purchased on 09/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
5
/5
★★★★★
Fast and totally compliant, benefited from a promotion, so very good experience!
Frederick T.
purchased on 12/05/2025
Translated review
5
/5
★★★★★
Ok good
Giuseppe S.
purchased on 10/05/2025
Translated review
4
/5
★★★★☆
Order compliant Correct communication Delivery times much too long
Serge V.
purchased on 26/04/2025
Translated review
3
/5
★★★☆☆
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
Wilfried C.
purchased on 10/05/2025
Translated review
1
/5
★☆☆☆☆
Delivery time too long
Murat Y.
purchased on 14/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
3
/5
★★★☆☆
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
Jean-marc D.
purchased on 25/04/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
4
/5
★★★★☆
GOOD SERVICE
Eduardo P.
purchased on 22/05/2025
Translated review
2
/5
★★☆☆☆
Delivery is really taking a long time. I still haven't received part of my order after more than a month.
Helen G.
purchased on 03/05/2025
Translated review
Answer from 1001hobbies
Hello,
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
5
/5
★★★★★
Professional and kind
Massimo M.
purchased on 24/05/2025
Translated review
5
/5
★★★★★
Very good performance
Gerard L.
purchased on 01/06/2025
Translated review