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J
Rating: 5 out of 5
I am so happy with my order, love it! I will definitely order again soon.
Customer reviews of Selfpackaging
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 2 686 published reviews
Summary of reviews
Selfpackaging consistently delivers on product quality with sturdy, well-made boxes that are easy to assemble and include everything needed for setup, plus added details like extra boxes and small gifts. Customers praise fast, reliable shipping and precise, punctual delivery, often arriving on or before the promised date and in well-packaged condition. The service stands out for responsiveness and care, with examples of helpful support and swift remedy for issues, along with positive notes on transparent, easy-to-use packaging options and thoughtful extras. Overall, the experience is characterized by reliable performance, clear expectations met, and attentive customer care.
All reviews
J
Rating: 5 out of 5
The order I made arrived very quickly and well packaged. Excellent price/quality ratio
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T
Rating: 5 out of 5
Order received quickly, in line with my expectations
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P
Rating: 5 out of 5
perfect and super fast service
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J
Rating: 5 out of 5
From the very first moment, impeccable attention, both online and by phone. We were pleasantly surprised by the shipping box and the security of the printed materials and in general the care in the presentation of the items. We will repeat!
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V
Rating: 5 out of 5
Quality on time. Everything perfect
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A
Rating: 5 out of 5
Everything great, super fast and perfect. This is the second time I order from them and for everything I need again, I will definitely contact them again. Best regards and thank you very much!
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T
Rating: 5 out of 5
Hello, there were problems with the delivery service, Selfpackaging helped me immediately and easily, so I was able to receive my ordered package after all. Super great service, thank you very much!
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A
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
Fast shipping, product conforms to the description and is of good quality
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E
Rating: 4 out of 5
The order was placed quickly (approximately one week). The print quality of the band is very good. The double creases for folding and making the edges of the boxes were not very marked, but nothing that can't be solved with the use of a ruler, although it takes a little more time.
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G
Rating: 5 out of 5
OVERALL HAPPY, LAST TIME IT TOOK US 2 WEEKS TO DELIVER SOME SAMPLE BOXES... WE UNDERSTAND IT WAS THE LAST WEEK OF AUGUST BUT.... EVEN SO, IT SEEMED A LOT TO US
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M
Rating: 1 out of 5
Very good experience. Meets expectations in every way.
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C
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
Very fast, simple instructions
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A
Rating: 1 out of 5
The color of the stickers does not match the ones sent. A digital image has been sent and the RGB or CMYK color should be more accurate. Thank you.
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Response from Selfpackaging
Hello Ane,
We are very sorry that the color of the stickers did not meet your expectations, and we thank you for contacting us to let us know.
Our printing house works with digital printing, and due to the specific characteristics of this technology, small color variations may occur compared to the original files you provided, as we do not have our own sticker printing system.
We hope that the commercial gesture offered by my colleague has helped to compensate for the inconvenience.
We remain at your disposal for any additional inquiries.
Sincerely,
The SelfPackaging team
We are very sorry that the color of the stickers did not meet your expectations, and we thank you for contacting us to let us know.
Our printing house works with digital printing, and due to the specific characteristics of this technology, small color variations may occur compared to the original files you provided, as we do not have our own sticker printing system.
We hope that the commercial gesture offered by my colleague has helped to compensate for the inconvenience.
We remain at your disposal for any additional inquiries.
Sincerely,
The SelfPackaging team
P
Rating: 5 out of 5
Very kind, available for discussion, fast and reliable. I ordered 120 folders to package my wedding favors. Everything perfect! Thank you.
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S
Rating: 5 out of 5
Products conform to my order, quick shipping in sturdy packaging.
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A
Rating: 5 out of 5
This is the second time I order, very satisfied.
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A
Rating: 5 out of 5
Order received within the specified time. I really appreciate your concept of the little seed to plant, as well as the additional quantities planned to compensate for any potential errors. Thank you for this order, which perfectly meets my expectations.
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M
Rating: 5 out of 5
Everything is perfect, thank you, it is very useful to receive the samples.
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S
Rating: 5 out of 5
very satisfied
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S
Rating: 5 out of 5
Good quality price, as well as very fast service. Thank you very much.
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T
Rating: 5 out of 5
Fast delivery, easy to assemble and they even give you some extras in case the first ones don't turn out well. I am very satisfied and they look very handmade.
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A
Rating: 5 out of 5
Everything is perfect
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C
Rating: 5 out of 5
Everything is perfect! I couldn't be more satisfied!
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S
Rating: 2 out of 5
The boxes are okay, but the packaging is terrible, the boxes were all open, damaged... I was about to refuse the delivery...
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Response from Selfpackaging
Dear Stefania,
Thank you for sharing your experience. We are sorry to hear that the packaging did not meet your expectations and that the boxes arrived in less than optimal condition.
If you prefer, we can talk and find a solution together! Please call customer service and we will be at your disposal.
Best regards,
The Selfpackaging team
Thank you for sharing your experience. We are sorry to hear that the packaging did not meet your expectations and that the boxes arrived in less than optimal condition.
If you prefer, we can talk and find a solution together! Please call customer service and we will be at your disposal.
Best regards,
The Selfpackaging team
H
Rating: 1 out of 5
I asked for the boxes WITH black rope and it arrived without the rope. I had the market last weekend and had to rush to find something to tie the box.
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Response from Selfpackaging
Hello,
We apologize for what happened. We appreciate your understanding and invite you to contact us privately to resolve this situation.
Sincerely,
The Selfpackaging team
We apologize for what happened. We appreciate your understanding and invite you to contact us privately to resolve this situation.
Sincerely,
The Selfpackaging team
K
Rating: 5 out of 5
Everything is great!
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T
Rating: 5 out of 5
Precise and punctual. Excellent product.
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A
Rating: 5 out of 5
Excellent service and excellent product quality. Recommended
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R
Rating: 5 out of 5
Both the quality of the product and the speed of delivery and the added details have been exceptional.
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R
Rating: 1 out of 5
The shipping was very good, although the shipping costs are high. The return of the product was a failure, it took them more than a month to refund my money, and I had to claim it twice, plus the shipping is very expensive too, in short, I will not buy again.
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Response from Selfpackaging
Dear Rosa María,
We want to sincerely thank you for taking the time to share your experience with us. Your feedback is invaluable for improving and growing, and we are sorry to know that we did not meet your expectations on this occasion.
We completely understand how frustrating it can be to deal with shipping costs or return processes, especially when you are looking for a quick and hassle-free solution. We are committed to urgently reviewing these points so that, in future occasions, your experience is smooth and satisfactory. We appreciate your patience and understanding. We trust that, in the near future, we will have the opportunity to demonstrate our commitment and quality.
Sincerely,
The Selfpackaging team
We want to sincerely thank you for taking the time to share your experience with us. Your feedback is invaluable for improving and growing, and we are sorry to know that we did not meet your expectations on this occasion.
We completely understand how frustrating it can be to deal with shipping costs or return processes, especially when you are looking for a quick and hassle-free solution. We are committed to urgently reviewing these points so that, in future occasions, your experience is smooth and satisfactory. We appreciate your patience and understanding. We trust that, in the near future, we will have the opportunity to demonstrate our commitment and quality.
Sincerely,
The Selfpackaging team
T
Rating: 5 out of 5
Everything perfect!
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Fast service and as always everything perfect.
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C
Rating: 5 out of 5
Fast and compliant order. I recommend.
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C
Rating: 5 out of 5
Always satisfied with selfpackaging products
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E
Rating: 5 out of 5
Everything great
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