Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
All reviews
C
Consuelo B.
Rating: 5 out of 5
following a purchase from 11/03/2025
I have been using Alkanatur for several years and I think it is the best water filter on the market. A doctor recommended it to me.
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Response from Alkanatur
Dear Consuelo,
We sincerely thank you for sharing your experience and for trusting Alkanatur all these years. We are glad to know that our water filter has met your expectations and has been recommended by your doctor. We hope to be able to
A
Alfonso L.
Rating: 2 out of 5
following a purchase from 08/09/2025
“Alkalinizing” the water, a term invented by this brand, is useless. Scientifically speaking, it is like Brita or so many other jugs. It improves the taste of water a lot, but it does not improve your health.
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Response from Alkanatur
Hello, Alfonso:
Thank you for sharing your opinion.
We want to clarify that Alkanatur is not just a jug that improves the taste of water. Our filters reduce substances such as chlorine, certain heavy metals, and other compounds present in tap water, in addition to providing minerals like magnesium.
Regarding alkalinity, this occurs naturally during the filtration and remineralization process of the water. On our website, we have studies, analyses, and certifications that explain in detail how our filters work and the characteristics of the obtained water.
We understand that there are different opinions on this topic and we respect all of them. In any case, we regret that the product did not meet your expectations.
Best regards,
Alkanatur Team
D
David G.
Rating: 5 out of 5
following a purchase from 25/08/2025
The water is very good
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Response from Alkanatur
Hello David,
Thank you very much for sharing your positive opinion. We are glad to know that you enjoy the water and that you have had a good experience with us.
Sincerely,
The Alkanatur team
A
Almudena M.
Rating: 5 out of 5
following a purchase from 05/02/2025
The whole purchasing process was correct, I have had doubts before and they have been wonderfully resolved over the phone.
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Response from Alkanatur
Dear Almudena,
We sincerely thank you for your positive feedback. We are glad to know that your shopping experience was satisfactory and that our team was able to effectively address your questions. Your trust in us is very valuable.
Sincerely,
The Alkanatur team
R
Rocío P.
Rating: 5 out of 5
following a purchase from 10/02/2026
All good
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Response from Alkanatur
Hello Rocío,
Thank you very much for your positive comment. We are glad to know that everything has gone well and that you had a good experience with us.
Best regards,
The Alkanatur team.
M
Marta B.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent, healthy for me and the planet. 0 plastic a 10 for the toxins of my poor thyroid
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Response from Alkanatur
Hello Marta,
We sincerely appreciate your comment and are glad to know that our products are beneficial for you and the planet. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
S
Santi G.
Rating: 5 out of 5
following a purchase from 17/08/2025
the jug deteriorates very easily
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Response from Alkanatur
Hello Santi,
We sincerely thank you for sharing your experience with us. We are glad to know that you have found value in our products and we hope you return soon to discover more of what we offer.
Sincerely,
The Alkanatur team
A
Ana Belen C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Since I got the Alkanatur jug, I don't spend a single penny on water and I've freed myself from having to carry large bottles of water, I am very satisfied with this purchase and I recommend it 100%
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Response from Alkanatur
Hello Ana Belen,
We sincerely thank you for sharing your positive experience with the Alkanatur jug. We are glad to know that you have found a practical and satisfactory solution in our product. Your recommendation is very valuable to us.
Sincerely,
The Alkanatur team
R
Ramón G.
Rating: 3 out of 5
following a purchase from 17/09/2025
It will filter, but for people with MCS, I do not recommend it, as dysautonomia starts and they become destabilized.
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Response from Alkanatur
Dear Ramón,
We sincerely thank you for sharing your opinion. We regret that the product did not meet your expectations regarding your specific needs. We hope you will give us another opportunity in the future to provide you with a better experience.
Sincerely,
The Alkanatur team.
G
Guillermo J.
Rating: 5 out of 5
following a purchase from 13/08/2025
Excellent
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Response from Alkanatur
Hello Guillermo,
Thank you very much for your positive comment. We are glad to know that you had an excellent experience with us. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team.
E
Esther S.
Rating: 5 out of 5
following a purchase from 29/08/2025
Everything is correct. I would make a suggestion, I gave my son another jug and it doesn't fit in the bottle area of the fridge, it's a detail they should take into account, it's a new refrigerator.
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Response from Alkanatur
Esther,
Thank you very much for your comment and for the very positive feedback. We appreciate your suggestion regarding the size of the jug, and we will take it into account for future considerations. We are glad to know that your son is enjoying the product.
Sincerely,
The Alkanatur team
L
Lluís T.
Rating: 5 out of 5
following a purchase from 06/07/2025
We have had the jug for years and we notice a big difference with the tap water.
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Response from Alkanatur
Hello Lluís,
We sincerely thank you for sharing your positive experience with our pitcher. We are glad to know that you have noticed a great difference in the quality of the water. We hope you visit us again soon and continue to support you on your journey towards a healthy lifestyle.
Sincerely,
The Alkanatur team
A
Anna S.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very good price quality. Practical and healthy. Thank you for improving everyone's health day by day with research and humanity.
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Response from Alkanatur
Dear Anna,
Thank you very much for your positive comment. We are glad to know that you appreciate the quality and commitment of Alkanatur in improving the health of our clients. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
J
Jose I.
Rating: 5 out of 5
following a purchase from 27/09/2025
All good. One thing, the products, a bit expensive. Regards.
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Response from Alkanatur
Dear Jose,
We sincerely thank you for your feedback and for sharing your experience. We are glad to know that you are satisfied with our products. We value your comments about the prices and will take them into account to continue improving.
Sincerely,
The Alkanatur team.
M
Miren Josune N.
Rating: 4 out of 5
following a purchase from 28/01/2025
The filters seem a bit expensive to me.
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Response from Alkanatur
Dear Miren Josune,
We sincerely thank you for your opinion and are glad to know that you are satisfied with our filters. Your comment about the price is very valuable to us and we will take it into account for future improvements.
Sincerely,
The Alkanatur team
V
Victoria C.
Rating: 4 out of 5
following a purchase from 27/09/2025
Everything is great, the products arrive on time, and the filters work very well. I have been drinking filtered tap water with the jug and filters from this company for almost 2 years and it's really amazing.
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Response from Alkanatur
Hello Victoria,
Thank you very much for your positive comment. We are glad to know that you are satisfied with our products and that they have improved your experience with tap water. Your trust and loyalty over these almost two years mean a lot to us.
Sincerely,
The Alkanatur team
R
Rosa A.
Rating: 5 out of 5
following a purchase from 04/08/2025
Everything is wonderful, jug and shower filter, I am thrilled with the purchase.
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Response from Alkanatur
Dear Rosa,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are delighted with your jug and shower filter. We hope to welcome you back very soon at Alkanatur.
Sincerely,
The Alkanatur team.
G
Gloria G.
Rating: 5 out of 5
following a purchase from 22/07/2025
I am delighted, when I can I will ask you for the borosilicate jug.
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Response from Alkanatur
Hello Gloria,
We sincerely thank you for your very positive comment. We are glad to know that you are delighted with your experience and we hope to serve you again when you decide to request the borosilicate jug.
Sincerely,
The Alkanatur team.
C
Clara M.
Rating: 5 out of 5
following a purchase from 11/09/2025
I wanted to cancel an order I had made by mistake just minutes ago and they didn't want to correct the error. I had to receive the order and return it where I was charged for it. Very poor management.
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Response from Alkanatur
Dear Clara,
We appreciate your feedback and are sorry that you had this experience. Your opinion is important to our customers and we will do everything possible to improve our services.
Sincerely,
E
Elisa M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very happy with the jug and the filter, which lasts a long time. And the shipping process is simple, fast, and secure.
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Response from Alkanatur
Hello Elisa,
Thank you very much for your positive comments. We are very glad that you are satisfied with our jar and filter, and that the delivery process has met your expectations.
Sincerely,
The Alkanatur team
M
Maria S.
Rating: 4 out of 5
following a purchase from 22/03/2025
Happy with the alkanatur jug. Much healthier.
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Response from Alkanatur
Dear María,
We sincerely thank you for sharing your positive experience with our Alkanatur pitcher. We are glad to know that you have found a product that you consider healthier.
Sincerely,
The Alkanatur team.
M
Maria Pilar V.
Rating: 5 out of 5
following a purchase from 30/04/2025
Magnificent jug for filtering water. We don't use another one at home, and I've spent years buying bottled water.
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Response from Alkanatur
Hello Maria Pilar,
We sincerely thank you for sharing your positive experience with our water filtering jug. We are glad to know that you have found a practical and effective solution for your home. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
C
Cristina H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Good
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Response from Alkanatur
Hello Cristina,
We sincerely thank you for your very positive review. We are glad to know that you were satisfied with your experience and we hope to see you again soon at Alkanatur.
Best regards,
The Alkanatur team
E
Esperanza M.
Rating: 5 out of 5
following a purchase from 21/09/2025
Very satisfied with the Alkanatur jug, I live in Málaga and it greatly improves the taste of the water.
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Response from Alkanatur
Dear Esperanza,
We sincerely thank you for your comment. We are glad to know that you are so satisfied with the Alkanatur jug and that you have noticed an improvement in the taste of the water. Your satisfaction is very important to us.
Sincerely,
F
Françoise B.
Rating: 5 out of 5
following a purchase from 21/01/2026
Very happy
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Response from Alkanatur
Hello Françoise,
We sincerely thank you for your positive feedback and are delighted to learn that you are very happy with your experience with us. Your satisfaction is our priority, and it encourages us to continue offering you the best.
Best regards,
The Alkanatur team
P
Patricia R.
Rating: 4 out of 5
following a purchase from 20/07/2025
It's good, but they go overboard with the price
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Response from Alkanatur
Hello Patricia,
We sincerely thank you for your opinion and we are glad to know that you are satisfied with your purchase. We value your comments about the price and we will take them into account.
Sincerely,
The Alkanatur team.
N
Noelia F.
Rating: 1 out of 5
following a purchase from 31/08/2025
I still haven't received the order, I don't see the logic in a survey when I don't even have the product yet.
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Response from Alkanatur
Dear Noelia,
We regret that you have not yet received your order and understand your frustration. We appreciate your willingness to share your experience and invite you to contact our customer service so we can assist you in resolving this issue.
Sincerely,
The Alkanatur team.
P
Paqui P.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything perfect
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Response from Alkanatur
Dear Paqui,
Thank you very much for your positive comment. We are glad to know that you had a perfect experience with us. We hope to serve you again very soon.
Sincerely,
The Alkanatur team.
C
Cristina I.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect
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Response from Alkanatur
Dear Cristina,
We sincerely thank you for your kind words. We are glad to know that your experience has been perfect and we hope to have the pleasure of serving you again soon.
Sincerely,
The Alkanatur team.
M
María José G.
Rating: 2 out of 5
following a purchase from 09/04/2025
Difficulty in delivering the order. Difficult to contact for solutions.
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Response from Alkanatur
Dear María José,
We regret that you have had difficulties with the delivery of your order and that you have not been able to contact us easily. We appreciate your comment and invite you to contact our customer service so we can help you resolve this situation.
Sincerely,
The Alkanatur team.
K
Karin U.
Rating: 5 out of 5
following a purchase from 08/08/2025
It is easy to handle. The water has a pleasant taste.
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Response from Alkanatur
Dear Karin,
Thank you very much for sharing your positive experience with us. We are glad to know that you find our product easy to handle and that you enjoy the taste of the water. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
M
Maica P.
Rating: 5 out of 5
following a purchase from 31/08/2025
Removes the chlorine taste. It has become a must-have in our home.
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Response from Alkanatur
Dear Maica,
We sincerely thank you for your very positive comment. We are glad to know that our product has improved your experience at home and has become an essential. We hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
M
Montse G.
Rating: 5 out of 5
following a purchase from 12/02/2025
Very good taste
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Response from Alkanatur
Hello Montse,
Thank you very much for your positive comments. We are very glad that you enjoy our products. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
A
Ayllin Tibisay H.
Rating: 5 out of 5
following a purchase from 22/03/2025
Everything always arrives in perfect condition and they are high-quality products. I wouldn't change them.
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Response from Alkanatur
Dear Ayllin Tibisay,
We sincerely thank you for your kind words. We are glad to know that you receive your orders in perfect condition and that you are satisfied with the quality of our products. Your trust is very valuable to us.
Sincerely,
The Alkanatur team
M
Matilde G.
Rating: 5 out of 5
following a purchase from 25/01/2025
It's wonderful to stop carrying water jugs. Drinking microplastics and contributing to caring for the planet.
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Response from Alkanatur
Hello Matilde,
Thank you very much for sharing your positive experience. We are glad to know that you have found a practical and sustainable solution in our products, thus contributing to the care of the planet. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
N
Nuria G.
Rating: 5 out of 5
following a purchase from 06/07/2025
This is the second zeolite filter jug I buy, this time as a gift. I have no words to describe how happy I am. The taste of the water is good and pleasant. Easy to clean and change the filter. Now I have bought a filter for the shower, I hope to be just as happy as with the jug.
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Response from Alkanatur
Dear Nuria,
Thank you very much for sharing your positive experience. We are glad to know that you are satisfied with our pitcher and that the taste of the water has exceeded your expectations. We hope you also enjoy the shower filter and continue to trust us for your future purchases.
Sincerely,
The Alkanatur team
E
Esmeralda V.
Rating: 5 out of 5
following a purchase from 03/09/2025
Recommended, both the filtering jug and the shower filters.
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Response from Alkanatur
Dear Esmeralda,
We sincerely thank you for your comment and are pleased to know that you are satisfied with the filter jug and shower filters. Your recommendation is very valuable to us and motivates us to continue offering quality products.
Sincerely,
The Alkanatur team.
J
Joaquin M.
Rating: 5 out of 5
following a purchase from 10/06/2025
Very happy
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Response from Alkanatur
Hello Joaquin,
We sincerely thank you for sharing your positive experience. We are glad to know that you are very happy with your purchase and we hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
A
Angeles M.
Rating: 2 out of 5
following a purchase from 22/09/2025
Good morning, the shipment took too long; I expected it much earlier. Sincerely, Á. M. C.
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Response from Alkanatur
Dear Angeles,
We appreciate your comment and regret that the shipment did not arrive on time. Your satisfaction is very important to us, and we are here to help you. If you would like to discuss this further, please do not hesitate to contact our customer service.
Best regards,
The Alkanatur team.
A
Aida B.
Rating: 5 out of 5
following a purchase from 05/05/2026
The filtered water tastes delicious. Even my mother says so. I recommend it!
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Response from Alkanatur
Dear Aida,
Thank you very much for your positive comment. We are glad to know that both you and your mother enjoy the filtered water. We appreciate your recommendation and your trust in our products.
Sincerely,
The Alkanatur team
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