Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
All reviews
X
Ximena P.
Rating: 5 out of 5
following a purchase from 27/12/2024
Excellent option to filter and alkalize water. I like it a lot. I have already had three jugs and I recommend it. Moreover, the shipping is fast.
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Response from Alkanatur
Dear Ximena,
We sincerely thank you for your very positive comment. We are glad to know that our jars meet your expectations and that you appreciate the speed of our shipping. Your recommendation is greatly appreciated and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
P
Pilar V.
Rating: 5 out of 5
following a purchase from 10/04/2025
THE ORDER HAS ARRIVED EARLY
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Response from Alkanatur
Dear Pilar,
Thank you very much for your comment. We are glad to know that your order has arrived quickly and that you are satisfied with our service. We are here to serve you whenever you need us.
Sincerely,
The Alkanatur team
M
María R.
Rating: 1 out of 5
following a purchase from 07/05/2025
It doesn't work for eliminating nitrates which is what I have
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Response from Alkanatur
Dear María,
We sincerely appreciate you sharing your experience. We regret that the product did not meet your expectations in nitrate removal. We would like to better understand your situation and assist you in the best possible way, so we invite you to contact us directly to discuss your case.
Sincerely,
The Alkanatur team.
P
Paula C.
Rating: 5 out of 5
following a purchase from 12/07/2025
Very good products
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your comment and for sharing your positive experience with our products. We are glad to know that you are satisfied and we hope to continue supporting you in your future purchases.
Sincerely,
The Alkanatur team
L
Lola G.
Rating: 5 out of 5
following a purchase from 21/03/2025
I have been using filters for a long time and I will continue to do so, I drink water calmly
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Victoriano G.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very happy with the jug and the taste of the water
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
D
Debora H.
Rating: 5 out of 5
following a purchase from 02/05/2025
Good but they haven't posted the information about the minerals left in the water after passing through the filter. And the new studies and comparison of the water energized for longer with borosilicate glass.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
S
Sergio S.
Rating: 1 out of 5
following a purchase from 26/08/2025
After receiving my order, I sent an email stating that the bottle that came with it was broken and I am still waiting for a response, this was almost a year ago
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Response from Alkanatur
Dear Sergio,
We sincerely regret the situation you mentioned and understand your frustration. We invite you to contact our customer service so we can help you resolve this issue. Your satisfaction is important to us.
Sincerely,
The Alkanatur team
R
Radoslava V.
Rating: 5 out of 5
following a purchase from 19/06/2025
I love it
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Modesto C.
Rating: 5 out of 5
following a purchase from 10/04/2025
Everything is perfect.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
D
Dolores P.
Rating: 4 out of 5
following a purchase from 20/06/2025
Everything is correct
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Ester S.
Rating: 5 out of 5
following a purchase from 27/05/2025
I am satisfied with the jug. I have tried all 3 types of filters and I like them all.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
R
Raquel B.
Rating: 5 out of 5
following a purchase from 15/05/2025
Everything great
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your kind words. We are glad to know that your experience has been so positive and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
E
Estefania G.
Rating: 5 out of 5
following a purchase from 26/03/2025
Everything is perfect. Great company and excellent service.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
Ó
Óscar B.
Rating: 5 out of 5
following a purchase from 07/02/2025
I have been using the filter jug for a long time and I will continue using it.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Esther M.
Rating: 5 out of 5
following a purchase from 26/03/2025
I really liked the Alcanatur jug, the taste of the water is great.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Elena M.
Rating: 5 out of 5
following a purchase from 05/03/2025
The jug is beautiful and very functional. The water tastes very good. Thank you very much.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
E
Eduardo C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Great products and everything perfect
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
S
Susana P.
Rating: 5 out of 5
following a purchase from 26/02/2025
As always excellent
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Monica G.
Rating: 5 out of 5
following a purchase from 22/12/2024
Correct. The crystal jar is priced for many people. Thank you
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
V
Vicente C.
Rating: 5 out of 5
following a purchase from 22/03/2025
I like it
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Maria Del Pilar B.
Rating: 5 out of 5
following a purchase from 26/01/2025
It's going wonderfully
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
B
Beatriz A.
Rating: 5 out of 5
following a purchase from 16/12/2024
We are delighted with the jug. We bought it at the end of 2024... I don't know how this message is coming now... In fact, we need to buy replacements soon.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Alicia C.
Rating: 5 out of 5
following a purchase from 28/12/2024
I like the taste of water using the Alkanatur jug
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Leticia P.
Rating: 5 out of 5
following a purchase from 01/06/2026
Since I bought the jug with the filters, I don't understand any other way to drink water. Really good!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Jordi J.
Rating: 2 out of 5
following a purchase from 15/12/2024
The pitcher looks whitish.
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Response from Alkanatur
Dear Jordi,
We regret that the pitcher did not meet your expectations and understand your disappointment. We would appreciate it if you could contact us privately so we can look for a solution together.
Sincerely,
The Alkanatur team.
J
Jose Manuel L.
Rating: 5 out of 5
following a purchase from 12/12/2024
I have been using it for a long time and it is worth it
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Lupe M.
Rating: 5 out of 5
following a purchase from 02/06/2026
I am satisfied. Thank you.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
L
Lander I.
Rating: 5 out of 5
following a purchase from 02/06/2026
Good quality recommended
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
A
Andrea C.
Rating: 1 out of 5
following a purchase from 01/06/2026
Shipping costs are really high and it takes at least 10 days to arrive, also before it came with a little ph bottle, now it is bought separately ...
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Response from Alkanatur
Dear Andrea,
We regret that your experience has not been satisfactory and understand your disappointment. We appreciate your feedback and invite you to contact us privately
M
Marlen G.
Rating: 5 out of 5
following a purchase from 01/06/2026
I like the jug, it is easy to use and the water tastes good
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
N
Nuria M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Everything is correct.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
J
Jose Maria T.
Rating: 1 out of 5
following a purchase from 01/06/2026
Terrible delivery. It can't be worse. I still haven't received it
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Response from Alkanatur
We sincerely regret that you have not received your order and understand your disappointment. We invite you to contact our customer service so we can help you resolve this situation.
Sincerely,
The Alkanatur team
G
Gustavo Ruben S.
Rating: 5 out of 5
following a purchase from 01/06/2026
Everything very simple and fast, excellent!
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
N
Noelia G.
Rating: 1 out of 5
following a purchase from 01/06/2026
I have not received my order
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Response from Alkanatur
Dear Noelia,
We sincerely regret that you have not received your order and understand your disappointment. We invite you to contact our customer service so we can help you resolve this situation.
Sincerely,
The Alkanatur team
A
Alvaro V.
Rating: 5 out of 5
following a purchase from 01/06/2026
Order received in good condition.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
M
Maria Jacinta A.
Rating: 5 out of 5
following a purchase from 01/06/2026
Excellent
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
P
Pedro S.
Rating: 1 out of 5
following a purchase from 01/06/2026
The jug doesn't fit in the fridge
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Response from Alkanatur
Dear Pedro,
We regret that the jug did not meet your expectations and thank you for sharing your experience. We invite you to contact our customer service so we can help you and find a suitable solution.
Sincerely,
The Alkanatur team
K
Krzysztof A.
Rating: 5 out of 5
following a purchase from 01/06/2026
The order was without problem and the product works very well.
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Response from Alkanatur
Thank you for your rating! At Alkanatur, we are very happy to have your trust. We continue to take care of every drop for you.
B
Begoña H.
Rating: 5 out of 5
following a purchase from 31/05/2026
The water from the pitcher tastes good and is crystal clear. The shower filter leaves my hair very soft and easy to detangle.
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Response from Alkanatur
Hello, Begoña,
We thank you from the bottom of our hearts for your positive comment. We are very glad to know that you like the quality of our water and the benefits of our shower filter. Your satisfaction is our greatest reward.
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