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C
Rating: 5 out of 5
Hello, I am delighted with my order. Fast shipping, everything is as expected, I will not hesitate to order again on your site.
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
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T
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very happy with my purchases, I don't think these will be the last ones
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C
Rating: 5 out of 5
Perfect, nothing to complain about
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J
Rating: 5 out of 5
Delighted. The cardboard silhouettes are of very good quality, I was able to finish my decor thanks to this and I find it really superb, I will order other cardboard figures for my upcoming events
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G
Rating: 5 out of 5
Excellent choice that my husband really liked. I don't regret making this purchase on your site.
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M
Rating: 5 out of 5
Supermarkets have been cleared out for this kind of item (Lion King), I finally managed to find what I was looking for on the DECO de HEROS site - I won't hesitate to return to this nice site
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J
Rating: 4 out of 5
Great product, matches the description. But no response to my inquiry about the delivery time
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M
Rating: 5 out of 5
Quick order, received in three days. We took a dinosaur panoramic wallpaper that is easy to install. Very nice result.
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P
Rating: 5 out of 5
Great! Express delivery and good quality!
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C
Rating: 5 out of 5
Fast and careful shipping
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S
Rating: 1 out of 5
Hello, I never received the order.
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C
Rating: 5 out of 5
Fast and product meets my expectations. Perfect
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C
Rating: 5 out of 5
Ultra-fast delivery and quality product
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M
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
I am very satisfied! The product is as expected and of good quality! Moreover, the shipping was very fast, even between Christmas and New Year.
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A
Rating: 3 out of 5
One product missing from my order
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S
Rating: 5 out of 5
Happy with my purchase, my grandson is very happy. I recommend
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D
Rating: 2 out of 5
Desired product not available and this was not indicated on the site. After calling a salesperson, I chose another model. Delivery date not respected, postponed twice by the delivery person to finally leave my package in a relay.
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C
Rating: 5 out of 5
Delighted with my purchase. The fabric of the duvet cover set is of good quality
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S
Rating: 5 out of 5
Delivery time respected, very good product
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J
Rating: 5 out of 5
Very satisfied, package received quickly!
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D
Rating: 5 out of 5
Nothing to say, item matches, and fast shipping. I recommend.
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A
Rating: 5 out of 5
Perfect, responsive, good follow-up and item matches
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A
Rating: 1 out of 5
Delivery times exceeded without any order progress tracking. No response to the email sent and when we call, it's the voicemail of a company with a different name. I will never order from there again.
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Response from BBG DECO DE HEROS
Hello Andréanne
We are sorry for this experience. Your order was delivered 4 days late (14 working days instead of the 10 announced). The packages stayed exceptionally longer at customs, which explains this delay. Regarding the messages, we usually respond to all messages. We have no record of your message.
The voicemail works very well. If you had left a message, we would have called you back. Best wishes. The Déco de Héros team
We are sorry for this experience. Your order was delivered 4 days late (14 working days instead of the 10 announced). The packages stayed exceptionally longer at customs, which explains this delay. Regarding the messages, we usually respond to all messages. We have no record of your message.
The voicemail works very well. If you had left a message, we would have called you back. Best wishes. The Déco de Héros team
C
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great product, meets our expectations and sent within the announced deadlines. Quick response to email inquiries.
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S
Rating: 5 out of 5
Ultra-fast delivery and item matches the description.
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F
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Item arrived before Christmas. I haven't seen the child who received it as a gift yet. I hope they like it.
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C
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
My niece was thrilled with her gift. The towel is thin, it will dry more easily, which is great!
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N
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Order placed for Christmas, delivered on time and product as expected. I recommend
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L
Rating: 5 out of 5
Very happy with my purchase.
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L
Rating: 5 out of 5
Product arrived on the scheduled day and matches the photo.
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M
Rating: 5 out of 5
Perfect, quick delivery!
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H
Rating: 4 out of 5
Super happy with my order
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B
Rating: 1 out of 5
Musical toy, not even unwrapped and it derails. The music skips but since my child is autistic and cannot wait, unfortunately, for a half-broken toy. Expensive for a 20 cm Hello Kitty plush.
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Response from BBG DECO DE HEROS
Hello Faical
Your message is incomprehensible. When there is a problem, customers contact us directly. Why didn't you do that? Why mention your autistic child? Please avoid discussing your private life. Prefer physical stores if the internet doesn't suit you. Best regards. The Déco de Héros team
Your message is incomprehensible. When there is a problem, customers contact us directly. Why didn't you do that? Why mention your autistic child? Please avoid discussing your private life. Prefer physical stores if the internet doesn't suit you. Best regards. The Déco de Héros team
S
Rating: 5 out of 5
Perfect - Attractive price and quick order preparation - Very responsive customer service. I recommend.
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