Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 896 published reviews
5 805 90% 4 63 7% 3 18 2% 2 8 1% 1 2 0%

Summary of reviews

The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
everything went very smoothly, easy ordering, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
No problem to place my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Very satisfied with my order and the products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Very well designed and easy to find what you're looking for!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2021
Doesn't look at all like the real Malakoff of my childhood!
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Response from boutique-malakoff.fr
Hello, thank you for taking the time to leave a review on our site. We are sorry to hear that your experience did not live up to your expectations. We are constantly listening to our customers in order to improve our services and products. DISCOVER OUR NEW RECIPE. Thank you again for your feedback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
The site is easy to navigate Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
order received very quickly in secure packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
It's easy to navigate the site and place orders. All the more so as the store has plenty of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Good products fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2020
Disappointed by the quality
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Response from boutique-malakoff.fr
We are sorry to hear that you have been disappointed by the quality of our store. We appreciate your feedback and will do our utmost to improve our products for your future satisfaction. Thank you for your feedback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Everything is perfect and the chocolates are excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Order received promptly and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Good product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Superb discovery...everything was perfect and the telephone reception was top notch. Thank you very much and see you soon.
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