Customer reviews of Brakestore

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 800 published reviews
5 645 81% 4 83 10% 3 37 5% 2 16 2% 1 19 2%

Summary of reviews

Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.

All reviews

C
Christophe M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Adrien is a great professional who knows his job perfectly! His advice is precious! I highly recommend. Thank you Adrien
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J
Jerome S.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect
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J
Jerry D.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very good contact, promises kept, quality work. Nothing to say, except that I recommend.
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J
Jean Pierre N.
Rating: 4 out of 5
following a purchase from 28/02/2025
Everything was fine. Thank you very much.
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B
Bruno J.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very good. Quality parts
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S
Sergio D.
Rating: 5 out of 5
following a purchase from 02/09/2024
I recommend, job well done.
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L
Laurent M.
Rating: 5 out of 5
following a purchase from 06/01/2025
I received my refurbished brake calipers yesterday, they are MAGNIFICENT, like new. The phone reception is friendly, competent and the refurbishment deadlines are met, I was able to follow the progress by calling to confirm the good receipt of my shipment, then the correct condition of the calipers for their refurbishment. Bravo and thank you!
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H
Herve Q.
Rating: 4 out of 5
following a purchase from 22/01/2025
I got what I wanted and it works.
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G
Gerard H.
Rating: 5 out of 5
following a purchase from 29/01/2025
Nothing to report. Except that I was overwhelmed mechanically speaking. The night brings counsel, the problem is solved. (For now)????
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Thierry G.
Rating: 5 out of 5
following a purchase from 14/01/2025
good overall
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J
Jerome G.
Rating: 5 out of 5
following a purchase from 23/01/2025
Good presentation Responds to the request I recommend
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S
Stephane G.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very good service, I had a brake caliper for J9 redone, which I received as if it were a standard exchange.
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A
Alexandre M.
Rating: 3 out of 5
following a purchase from 19/12/2024
Communication problem about being closed during the holidays until January 6. Order placed on the 19th, nowhere written closed during the holidays, shipped on January 12 yet well written 'shipped within 72h after payment'. I asked for a goodwill gesture for my next order.
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C
Christine V.
Rating: 5 out of 5
following a purchase from 05/12/2024
Product compliant, I recommend.
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F
Francis D.
Rating: 5 out of 5
following a purchase from 26/11/2024
very professional work very good contact perfect
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S
Simon F.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good
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D
David H.
Rating: 5 out of 5
following a purchase from 28/10/2024
Very warm welcome and very professional
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 25/09/2024
Perfect transaction, high quality product. I recommend
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P
Philippe J.
Rating: 5 out of 5
following a purchase from 03/09/2024
Order placed on the site after being in contact with an advisor by email. Order placed on Tuesday 03-09 and received on Tuesday 10-09-2024. (a bit long between the order and the shipment). But the ordered products match my order, thank you
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J
Jean Michel B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Perfect transaction. Reception and telephone information really very good. I will not hesitate, if needed, to call on their service again. Thank you to you and your team
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E
Eddie P.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect
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J
Jean Claude V.
Rating: 5 out of 5
following a purchase from 25/06/2024
Hello, Very good arrangement with the representative, helpful, very nice. The person was very good advice. I can only recommend. Very serious company.
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A
Aurélien L.
Rating: 1 out of 5
following a purchase from 04/07/2024
There was a spring missing in my b80 brake shoe kit.
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Response from Brakestore
Hello,
Thank you for your feedback.
Do not hesitate to contact us at 03.23.23.1200 to specify the missing part.
We will be happy to send it to you quickly.
See you soon.
The Brakestore team.
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 17/07/2024
Looks good.
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H
Herve W.
Rating: 5 out of 5
following a purchase from 16/04/2024
Beautiful work without delay. This is not my first order with Brakestore. I can only recommend this company.
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T
Thierry B.
Rating: 5 out of 5
following a purchase from 13/06/2024
Serious site, gives good advice when we call them.
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P
Patrick B.
Rating: 5 out of 5
following a purchase from 15/06/2024
Satisfied
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M
Michel G.
Rating: 5 out of 5
following a purchase from 25/04/2024
Very professional staff. I recommend
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P
Pascal T.
Rating: 3 out of 5
following a purchase from 28/05/2024
Disappointed with the processing and delivery time. 6 days to receive an email for order preparation and 5 more days for delivery. I expected faster for a site focused solely on braking and which, in my opinion, should have almost all its references in stock to be responsive, I have doubts here. The order is compliant and delivered well packaged, that is good. If you can, improve the search engine because the current one is really very light. Persevere because the idea is good, but availability and responsiveness are needed. Best regards.
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Xavier D.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very responsive to complete an oversight in my order. Fast service, impeccable packaging. Very good
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Patrick L.
Rating: 1 out of 5
following a purchase from 29/05/2024
Long delay, item received with missing parts so I am unhappy
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A
Alexandre M.
Rating: 5 out of 5
following a purchase from 03/06/2024
very professional
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A
Alain H.
Rating: 1 out of 5
following a purchase from 01/06/2024
The dust seal of the piston does not match the original one, the development stroke is not good
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H
Henri W.
Rating: 5 out of 5
following a purchase from 11/06/2024
Very satisfied with my order
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J
Jean Marc L.
Rating: 5 out of 5
following a purchase from 24/04/2024
Top
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S
Stephane F.
Rating: 5 out of 5
following a purchase from 05/06/2024
Very satisfied, except for delivery time longer than expected.
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C
Canu N.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good service
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B
Bringas G.
Rating: 5 out of 5
following a purchase from 20/05/2024
I am satisfied. Thank you.
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J
Johann D.
Rating: 3 out of 5
following a purchase from 12/05/2024
Purchase of a FRONT BRAKE CALIPER REPAIR KIT - SUMITOMO - SUBARU, missing the two small seals located between the two parts of the caliper... For the rest, it is compliant.
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C
Christophe B.
Rating: 1 out of 5
following a purchase from 17/05/2024
Order sent very quickly. Serious site
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