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★★★★★
based on 254 reviews published
Latest positive customer reviews
Super positive opinion concerning the reaction of the problem of update of the cam v4 pro with a return to the head office ... return the following week with a gift for the inconvenience 2 scratches and a carrying case I recommend
Fast delivery, the camera is in accordance with the expectations, the images are of good quality.
Customer service has been fantastic. Despite the time difference is they get back to us quickly and accurately. I have been unable to figure out how to get the camera to work until I noticed that there was no SD card in it. The camera I Purchased does not come with an SD card. Iām getting one today. Iām sure everything will be just fine.
Perfect after-sales service! Quick response via the chatbot, I had to send my cambox back and they sent me a colissimo return slip. I didn't have to pay anything and my cambox was updated and my motherboard changed! A big thank you to them!
My son loves his helmet camera and has some brilliant footage from it! Great customer care as well!
I ordered the reconditioned Cambox, it is perfect! Fast shipping, package in perfect condition. Sold with its charging cable + the cover + the memory card. The after sales service is very reactive and available if needed.
Good product, good service
Customer service was excellent - Victor was incredibly helpful and detailed in explaining what to do to solve my issue.
Good product
Fabulous service, Arrived looking brand new (reconditioned model) and it landed in Australia from France to my doorstep in country Victoria within 6 days. Amazing!
Very satisfied
I'm delighted, thank you!
Very good product. Interesting promotion. It would just be nice to provide other velcro to change the helmet cam ...
Thank you for your feedback.
In spite of the worldwide shortage of electronic components and the inflation, Cambox preferred not to increase its prices and especially to offer an interesting promotion for the Christmas period instead of providing additional accessories. You can order additional Velcros at a low price on our online site.
Sincerely,
Cambox Customer Support
Product conforms to the order, deadlines respected
Very good and efficient after sales service
Very good contact. I needed help with an update and was very well guided by a consultant
Don't hesitate if you have any questions!
It took a few days, but it arrived in Japan. Thank you for your time!
Great support!
Alles in Ordnung.Eine genauso gute Kamera wie die VorgƤngerin.
Good
Very good even if the delivery time is very long
First of all I would like to apologize for the delay in delivery. Like any electronic device manufacturer, we have to face difficulties in the supply of components due to a worldwide shortage, and unfortunately your delivery time was longer than we wished for you.
We regret this situation but you can be assured that we are doing everything possible to shorten these delays as much as possible.
Sincerely yours,
Cambox Customer Support
Excellent customer relationship with Julien who helped me to set up my cambox, excellent product!
Thank you very much for your opinion!
Enjoy your Cambox!
Excellent site Well received very good camera and very good customer service. Julien helped me a lot. Thanks to julien
Thank you very much for your opinion, I wish you to make wonderful videos with your Cambox!
Excellent customer service!
The camera is awesome and fits perfectly inside my helmet. Only niggle with it is the button. I would have preferred a slightly bigger version of the mk3's button for turning it on as it's on the front and is proud of the body so easier for me to press with motorcycle gloves on. The other niggle is the app that goes along with the camera is useless. Other than that a great product
Cambox Europe produces high-end camcorders. Quick and easy to manage online purchase. Very fast communications with operators. Excellent and fully functional product. I definitely recommend it.
Julien deserves a promotion thanks to his help my YouTube channel is saved, great product and if there is a problem Julien is there to save you
The customer support for Cambox is phenomenal! Quick replies to questions and they go out of their way to go above and beyond. Victor helped me update my firmware and it worked perfectly. Thanks, Victor!
I finally managed to use it and I admit that the quality is there. The small defects remain the system of hooking with the velcro which came off (adhesive not velcro) in full race thus a little embarrassing! To refine in time but if you develop a new adhesive so that the scratch sticks properly to the helmet foams in its upper part I'm a taker. I may try an irreversible glueing for the grip is good ? See how reliable it is over time... T.MICHAU
Thank you for your opinion. I would like to draw your attention to the fact that in order to avoid any risk of the adhesive coming off, it is necessary to scrupulously respect the gluing instructions which appear in our user manual. I invite you to come and chat about this with our customer support on our online chat that you will find on our website.
Sincerely yours,
Cambox Customer Support
I had issue upgrading firmware on my v4Pro but Julien was very helpful and we upgraded it remotely. Thank you - excellent tech support
In use motorcycle track: Lightweight device, fits perfectly to the helmet motorcycle, does not interfere absolutely vision, does not feel. Quality at the top I use it since 2021 and no alteration. Ideal for the trajectories on track.
Julien was absolutely fantastic and helping me update my Cambox App firmware. He was very patient with some pretty dumb questions I had and we got everything taken care of. Iām very very happy with him and his help. Highly recommend!
Everything was perfect, the delivery time, the package impeccable, nothing to complain about, š site to recommend
This is the first time I've seen a hotline so responsive and take over the chatbot to solve my problem. Fast and efficient. Thank you
Very good quality Very easy to use
A real (r)evolution with the Cambox V4 Pro since my first Cambox Isi2. Very good image quality. Mention for the after-sales service which is competent, reactive and attentive.
Super
Great product with an extraordinary amount of settings within the app. Bought a sim card that didn't work even tho it was recommended, however found one that worked and I have enjoyed the cambox! Great for karting and even recording sim racing!
Very good. Fast service and delivery. Good communication. I recommend ++++++
Great! Reactive on products and always good advice