Reviews Cambox Europe

The device is very impressive. The service is excellent. Some fiddling is required to get it working with your phone, but the team are always online to help and support.

Ultra competent and efficient after sales service!!! I am thrilled to have my camera back in order!!! Thank you for everything!

Great product and price

Jim was extremely efficient and helpful with the software update. Everything was very clearly explained and he made the whole process very easy. Thank you very much for all your time and help

Very very good. Very well informed. Package received very quickly. Only happiness.

Following a technical problem, I had a technician, Jim, come on line who was perfect both technically and in terms of friendliness. Problem solved very efficiently. Top I will recommend Cambox and technical teams.

Fast shipping, very well packed. 1st test in karting successful product at the top

I was helped by Sèbastien. He was very patient, skillfull and helpfull. He did a great job.

Very professional and responsive hotline.

Very competent and friendly customer service 🙂

I bought the camera as a gift for a friend, I will surely end up buying one for my motorcycle and quad rides

Everything is perfect, no problem.

Major problem on a CAMBOX V4Pro. Very quick reaction from the team. Great follow-up and multiple remote checks. Thanks again Jim!

Very helpful, great service

Great support! However, the product took a while to reach a stable result!

Very nice success that this camera French manufacture, discreet with a beautiful image quality. 2020 purchase to equip mountain bike helmet and equestrian competitions. Thank you for the exemplary reactivity of the repair team in case of problems. Sportively...

Amazing customer service! Victor responded almost immediately to my question about my new Cambox V4 Pro, and walked me through how to download newest update. He was kind, courteous, and patient. SO patient that he spent 90 minutes walking me through every step. Would highly recommend!

Super

Jim was helpful in fixing my cambox through TeamViewer and updating it to the current firmware

A very reactive "Chat" to answer and solve small computer problems, even very late at night

5 stars for the intervention of the technician who solved my problem. Friendly, fast and efficient.

A very efficient and attentive after-sales service

Great product, innovative design, their tech support is amazing! Jim from tech department did a great job to get my V4 Pro put to work. Thanks

Needed help to update the firmware of a Cambox V4 Pro as regular procedure didn't work. I contacted the support and received immediate reply and first class help. Update was a little bit more complicated but step by step support by Victor did the job very well. Absolutely 5 stars, thank you!

Took a while to be sent, which is understandable near Christmas. When it arrived near my home town they came when I wasn't home and didn't leave a note. I had to make many phone calls and visit the factory to see where it was. Turns out they had left it at the local post office. They need to be told to leave notes so people actually know where their items are. Thanks

Remarkable

Product ready to be tested... the gift was appreciated... and arrived on time, thanks to the whole team

Thank you. Gift certificate

1st successful experience. Thank you

Very good

I'm very pleased with the product.

Good product, with a clear gain compared to previous versions. The product continues to be improved via updates and the team is present and reactive to answer questions and to solve possible bugs. Thanks

Excellent service

Fast delivery, well packaged, as requested

Responsive and very efficient customer service!

Great... fast delivery!

Great service, excellent picture quality

Great company. Really love my cambox, really pleased, great quality. They made a mistake in another order of mine, forgot to send a part, but send the other part to me right away. Great company and customer service! Really quick in answering questions, Just great.

I'd had issues with the Cambox app for V4Pro... Victor at Cambox EU worked with me to troubleshoot the issue with the application for my iPhone. Advice: Be patient with the technology and work with Cambox to solve the issue. Stellar customer service! Thank you again!

Accessories received promptly