Customer reviews of Caviar de Neuvic

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews

Summary of reviews

The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.

All reviews

M
Michel M.
Rating: 5 out of 5
following a purchase from 21/03/2026
Impeccable delivery and always excellent caviar
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Response from Caviar de Neuvic
Hello,

We sincerely thank you, Mr. Michel, for your flattering evaluation. We are delighted to learn that you were satisfied with our delivery service as well as the quality of our caviar. Your loyalty is greatly appreciated and we hope to continue to satisfy you in the future.
J
Jean-Marc T.
Rating: 5 out of 5
following a purchase from 20/03/2026
Everything was perfect! A big THANK YOU
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Response from Caviar de Neuvic
Hello,

A big thank you for your very positive feedback! We are delighted that your experience with Caviar de Neuvic lived up to your expectations. Your satisfaction is our greatest reward.

See you soon,
The Caviar de Neuvic team
J
Jérôme T.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very good customer service thank you for the advice and suggestions
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that our customer service met your expectations thanks to tailored advice. Your satisfaction is our priority, and we hope to see you again soon on our "Caviar de Neuvic" site.

Best regards,
The Caviar de Neuvic team
K
Krystel C.
Rating: 5 out of 5
following a purchase from 16/02/2026
Order received very quickly! Very good products
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Response from Caviar de Neuvic
Hello,

We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the speed of our service and the quality of our products. We look forward to serving you again at Caviar de Neuvic!
P
Pascale R.
Rating: 5 out of 5
following a purchase from 16/02/2026
excellent products I am a loyal customer
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review and for your loyalty to Caviar de Neuvic. Your satisfaction is our greatest reward and we are delighted that you enjoy our products so much. We look forward to serving you again!

Best regards,
The Caviar de Neuvic team
B
Beatrice D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Aside from your caviar being very good, the package was carefully prepared and the delivery was impeccable
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Response from Caviar de Neuvic
Madam,

We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the quality of our caviar as well as the attention given to the preparation of your package. Your satisfaction is our priority, and we are happy that the delivery also met your expectations. We look forward to serving you again!

Best regards,
The Caviar de Neuvic team.
M
Michel L.
Rating: 5 out of 5
following a purchase from 07/02/2026
Perfect delivery, all the chosen products were remarkable. I will become a loyal customer
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Response from Caviar de Neuvic
Hello,

Thank you very much for your flattering review! We are delighted to learn that you appreciated the delivery and the quality of our products. Your loyalty touches us and we will be happy to welcome you again at Caviar de Neuvic.

See you soon! The Caviar de Neuvic team
K
Karine R.
Rating: 5 out of 5
following a purchase from 09/02/2026
Happy with the products, I think I will get back to you on occasion.
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review and for the perfect score you gave us. We are delighted to learn that you are satisfied with our products and we would be thrilled to see you again soon on our site. Please do not hesitate to contact us if you have any questions or special requests.

Best regards,
The Caviar de Neuvic team
J
J Jacques P.
Rating: 5 out of 5
following a purchase from 09/02/2026
Perfect
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Response from Caviar de Neuvic
Hello,

We warmly thank you for your perfect rating of our site "Caviar de Neuvic". Your satisfaction is our priority, and we are delighted to see that you enjoyed your experience. Please do not hesitate to contact us for any questions or future needs.

Best regards,
The Caviar de Neuvic team
Y
Yveline L.
Rating: 5 out of 5
following a purchase from 09/02/2026
Excellent products and perfect delivery
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Response from Caviar de Neuvic
Hello,

We warmly thank you for your flattering review and your perfect rating. We are delighted that our products met your expectations and that the delivery went smoothly. Your satisfaction is our greatest reward!

The Caviar de Neuvic team
M
Muriel M.
Rating: 5 out of 5
following a purchase from 03/02/2026
The caviar was delicious and the half bottle of Taittinger as a bonus was a nice and pleasant gift for Valentine's Day. We have never been disappointed.
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Response from Caviar de Neuvic
Hello,

Thank you so much for your flattering feedback! We are delighted that you appreciated our caviar and the Taittinger bonus for Valentine's Day. Your satisfaction is our greatest reward. Looking forward to welcoming you again!

Best regards,
The Caviar de Neuvic team
D
Dominique L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Always perfect, I have been ordering caviar from you for several years.
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Response from Caviar de Neuvic
Hello,

Thank you so much for your flattering review! We are delighted to learn that you have been satisfied with our products for several years. Your loyalty is our greatest reward. Looking forward to serving you again!

Best regards,
The Caviar de Neuvic team
M
Marie Françoise W.
Rating: 5 out of 5
following a purchase from 03/02/2026
Delicious product, the presentation in small boxes is practical, short delivery time
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review. We are delighted that you appreciated the quality of our products and the practicality of our packaging.
Your satisfaction is our priority, and we look forward to welcoming you again on our site "Caviar de Neuvic".

The Caviar de Neuvic team
B
Bernard H.
Rating: 5 out of 5
following a purchase from 03/02/2026
Caviar and champagne excellent: ideal Valentine's combo
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E
Eugenio F.
Rating: 5 out of 5
following a purchase from 03/02/2026
Very professional
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your positive review and your rating of 5/5. We are delighted that you appreciated our professionalism. Your satisfaction is our priority and we constantly strive to offer you the best possible service. Looking forward to seeing you again on our site "Caviar de Neuvic".

Best regards,
The Caviar de Neuvic team
G
Gérard T.
Rating: 5 out of 5
following a purchase from 03/02/2026
Delivery in accordance with the order and fast. So perfect.
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K
Kitty C.
Rating: 5 out of 5
following a purchase from 02/02/2026
super good and super product
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A
Alain V.
Rating: 5 out of 5
following a purchase from 30/01/2026
Delivery on the day and at the scheduled time very good
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M
Marie Suzanne S.
Rating: 5 out of 5
following a purchase from 27/01/2026
EVERYTHING IS PERFECT
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A
Ari R.
Rating: 5 out of 5
following a purchase from 04/12/2025
Action - reaction. Easy ordering on the site. And although I didn't know which variety to choose, the explanations provided allowed for a suitable choice to discover what caviar was during a very special occasion. Quality delivery while maintaining the cold chain with effective scheduling with the carrier.
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Response from Caviar de Neuvic
We warmly thank you for your flattering review, Ari. We are delighted that our site allowed you to make your choice easily and that the delivery met your expectations. Your satisfaction is our priority and we hope that your gourmet experience was up to your expectations.

The Caviar de Neuvic team
J
Jean-Michael L.
Rating: 5 out of 5
following a purchase from 18/01/2026
Superb quality of caviar! Top-notch customer service! Special thanks to Emilie for the quick handling of the delivery issue.
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review and your rating of 5/5! We are delighted to learn that the quality of our caviar met your expectations and that our customer service, especially Emilie, was able to assist you effectively. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Caviar de Neuvic team.
J
Jean-François M.
Rating: 5 out of 5
following a purchase from 24/01/2026
Excellent as usual
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G
Georges A.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very good quality, fast delivery and very well packaged
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review! We are delighted that you appreciated the quality of our caviar as well as our delivery service. Your satisfaction is our priority. We look forward to serving you again!

Best regards,
The Caviar de Neuvic team
J
Jean Louis H.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very good
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T
Therese Marie D.
Rating: 5 out of 5
following a purchase from 16/01/2026
always satisfied with your products
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Response from Caviar de Neuvic
Hello

We warmly thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that you are always satisfied with our products. Your loyalty is our greatest reward, and we are committed to continuing to offer you quality products.

We look forward to serving you again,
The Caviar de Neuvic team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very professional, commitments respected and high-quality oscietra caviar
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Response from Caviar de Neuvic
Hello,

Thank you very much for your flattering review! We are delighted to learn that you appreciated the quality of our oscietra caviar as well as our professionalism. Your satisfaction is our priority, and your comments encourage us to continue offering the best.

We look forward to serving you again,
The Caviar de Neuvic team
K
Katia C.
Rating: 5 out of 5
following a purchase from 13/01/2026
Everything is perfect!
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Response from Caviar de Neuvic
Hello,

A big thank you for your flattering review! We are delighted to learn that you are satisfied with your experience with Caviar de Neuvic. Your appreciation motivates us to continue offering the best. We look forward to seeing you again soon!

Best regards,
The Caviar de Neuvic team
J
Jannick L.
Rating: 5 out of 5
following a purchase from 14/01/2026
Delighted excellent
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering 5/5 review. We are delighted to learn that our caviar has managed to seduce you. Your satisfaction is our best reward, and we hope to welcome you again soon on our site.

Best regards,
The Caviar de Neuvic team.
M
Marie-France C.
Rating: 5 out of 5
following a purchase from 12/01/2026
even though I haven't tasted these last purchases yet, I rely on the previous ones
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Response from Caviar de Neuvic
Hello,

Thank you very much for your flattering review and your trust in Caviar de Neuvic! We are pleased to know that your previous experiences encourage you to return. We hope that your new purchases will meet your expectations. Please feel free to share your impressions after tasting them!

Best regards,
The Caviar de Neuvic team
M
Manuelle D.
Rating: 5 out of 5
following a purchase from 22/12/2025
Quality of products very satisfactory but negative feedback on the company that managed the delivery
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Response from Caviar de Neuvic
Hello,

Thank you very much for your positive feedback on the quality of our products! We are delighted that you appreciated the caviar from Neuvic. We also take note of your feedback regarding the delivery and will do our best to improve this point. Your satisfaction is our priority.

Looking forward to seeing you again soon!

The Caviar de Neuvic team
A
Anne-Marie B.
Rating: 2 out of 5
following a purchase from 07/01/2026
The delivery of my package was scheduled for January 10, for a birthday gift. The package was therefore shipped on the 8th. However, the delivery was rescheduled twice, without me being the origin of this request. Result: my package only arrived on January 13 without me knowing if the storage conditions - cold chain - were respected. I am disappointed.
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Response from Caviar de Neuvic
Hello,

We are sincerely sorry for the delay in the delivery of your package and fully understand your disappointment, especially since it was a birthday gift.

However, we want to reassure you regarding the respect of the cold chain. We work with this carrier precisely because it ensures the maintenance of packages between 0 and 4 °C throughout the transport. Temperature readings (cold curves) are regularly taken and we are immediately alerted to any deviation, which guarantees the compliance of product storage.

After verification, the delay in delivery you experienced was due to unfavorable weather conditions, independent of our will and that of the carrier. Despite these delays, the package remained at all times in controlled temperature conditions.

We sincerely regret this setback and remain at your disposal for any further questions.

Best regards,
Customer service
A
Alain E.
Rating: 5 out of 5
following a purchase from 07/01/2026
Everything went as planned.
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Response from Caviar de Neuvic
We sincerely thank you, Sir, for your positive feedback and for the 5-star rating. We are delighted to learn that your experience with Caviar de Neuvic went smoothly. We hope to welcome you again very soon to provide you with more exceptional moments.
A
Amandine L.
Rating: 5 out of 5
following a purchase from 12/12/2025
Ras
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D
Dorothee H.
Rating: 5 out of 5
following a purchase from 23/12/2025
Caviar very appreciated, too bad it's so expensive!
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your glowing review and your 5/5 rating. We are delighted to hear that our caviar has won you over. We understand that the price may be a factor to consider, and we strive to ensure the best quality and craftsmanship that justify this investment. Your satisfaction is our priority and we hope to welcome you again soon.

Best regards,
The Caviar de Neuvic team.
I
Isabelle V.
Rating: 5 out of 5
following a purchase from 22/11/2025
excellent products, efficient transport. thank you
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Response from Caviar de Neuvic
Hello,

We warmly thank you for your 5-star review! We are delighted to hear that you appreciated the quality of our products as well as the performance of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue to excel. See you very soon on our Caviar de Neuvic site!

Best regards,
The Caviar de Neuvic team
J
Jean-Marc D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Caviar of very high quality and a very interesting visit to the farm in Neuvic. If you pass through Dordogne, I recommend it.
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Response from Caviar de Neuvic
Hello,

Thank you so much for your glowing review! We are thrilled that you enjoyed our caviar and the visit to the farm. Your recommendation is greatly appreciated. We look forward to welcoming you again during your next visit to Dordogne!

Best regards,
The Caviar de Neuvic team
C
Cecile F.
Rating: 5 out of 5
following a purchase from 29/12/2025
fast delivery and on time, product meets our expectations
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your glowing review! We are delighted to hear that you were satisfied with the speed of our delivery and that our product met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Caviar de Neuvic team.
.
.Jean-Pierre V.
Rating: 2 out of 5
following a purchase from 28/12/2025
Caviar far too salty, which spoiled the tasting.
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Response from Caviar de Neuvic
Hello Jean-Pierre,

Thank you for your feedback. We are sorry to hear that our caviar did not meet your expectations in terms of saltiness. Your opinion is valuable and we will review it to improve our products. Please feel free to contact us to discuss your experience further.

Best regards,
The Caviar de Neuvic team
X
Xavier M.
Rating: 5 out of 5
following a purchase from 28/12/2025
The delivery took place very quickly, in accordance with the announced deadline, which allowed me to fully enjoy the awaited caviar.
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Response from Caviar de Neuvic
Hello,

Thank you very much for your positive review! We are delighted to hear that the fast delivery contributed to your satisfaction. We hope you fully enjoyed your caviar and remain at your disposal for your future orders.

Best regards,
The Caviar de Neuvic team
R
Richard D.
Rating: 5 out of 5
following a purchase from 01/12/2025
still just as good but I didn't know the origin was Italy
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Response from Caviar de Neuvic
Hello,

We sincerely thank you for your flattering review and your 5-star rating. We are delighted that you appreciate our products and we strive to provide you with the best quality, regardless of their origin.

The Sevruga sturgeon is part of our Caviars of the World range, just like the Beluga. These are species that do not necessarily acclimatize to our region, hence our partnership with specialized fish farms for their breeding.

This allows us to offer these exceptional caviars to connoisseurs, but also to introduce them to new enthusiasts.

Please feel free to contact us if you would like to know more about our caviars!

The Caviar de Neuvic team