English
/10
★★★★★
based on 35893 reviews published
★★★★★
based on 35893 reviews published
Latest customer reviews
5
/5
★★★★★
Easy order and fast delivery: satisfaction after a week of use
Jacques M.
purchased on 08/06/2026
Translated review
5
/5
★★★★★
I received my package in perfect condition, very well packaged to preserve the hat. Hat conforms to the catalog and is well finished. I recommend
Jean-marc W.
purchased on 06/06/2026
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5
/5
★★★★★
Hat shop always on top! and excellent product, comfortable and light
Christian J.
purchased on 07/06/2026
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5
/5
★★★★★
Very good purchase!
Nicolas T.
purchased on 29/05/2026
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5
/5
★★★★★
Nothing to report
Robert G.
purchased on 06/06/2026
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Answer from Chapellerie Traclet
Hello Robert,
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet.
Best regards,
The boutique team.
We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet.
Best regards,
The boutique team.
5
/5
★★★★★
Product meets expectations.
Jeanmichel H.
purchased on 04/06/2026
Translated review
Answer from Chapellerie Traclet
Hello JeanMichel,
We warmly thank you for your positive feedback. We are delighted that the product met your expectations and we hope to see you soon in our store.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback. We are delighted that the product met your expectations and we hope to see you soon in our store.
Best regards,
The Traclet Hat Shop Team
1
/5
★☆☆☆☆
Very poor quality article
Grandjean G.
purchased on 08/06/2026
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Answer from Chapellerie Traclet
Hello Grandjean,
We are sincerely sorry to learn that the article does not meet your expectations. Your satisfaction is important to us and we would like to discuss this further in order to find a solution.
We would need to know the issue encountered with this beret made in France.
Finally, we also offer other models made in Europe and France
https://www.chapellerie-traclet.com/fr/beret-femme/12554-beret-ida-coton-traclet.html#/taille-taille_unique/couleur-taupe
https://www.chapellerie-traclet.com/fr/beret-homme/10679-beret-authentique-ete-coton-noir-heritage-par-laulhere.html#/taille-taille_unique
Best regards,
The Chapellerie Traclet team
We are sincerely sorry to learn that the article does not meet your expectations. Your satisfaction is important to us and we would like to discuss this further in order to find a solution.
We would need to know the issue encountered with this beret made in France.
Finally, we also offer other models made in Europe and France
https://www.chapellerie-traclet.com/fr/beret-femme/12554-beret-ida-coton-traclet.html#/taille-taille_unique/couleur-taupe
https://www.chapellerie-traclet.com/fr/beret-homme/10679-beret-authentique-ete-coton-noir-heritage-par-laulhere.html#/taille-taille_unique
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very satisfied with my floral beret. Shipped the same morning. Received the next day. Great quality, light on the head, thank you.
Jérôme T.
purchased on 08/06/2026
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Answer from Chapellerie Traclet
Hello Jérôme,
We warmly thank you for your review. We are delighted that you are satisfied with your floral beret and our shipping service. Your enthusiasm touches us and motivates us to continue offering quality products.
Best regards,
The Traclet Hat Shop Team.
We warmly thank you for your review. We are delighted that you are satisfied with your floral beret and our shipping service. Your enthusiasm touches us and motivates us to continue offering quality products.
Best regards,
The Traclet Hat Shop Team.
5
/5
★★★★★
Great!
Patrick N.
purchased on 05/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us.
Best regards,
The Traclet Hat Shop team.
We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience with us.
Best regards,
The Traclet Hat Shop team.
3
/5
★★★☆☆
The quality of the hat is much lower than what the photos suggested.
Martin A.
purchased on 06/06/2026
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Answer from Chapellerie Traclet
Hello Martin,
Thank you for your feedback and we are glad that you took the time to share your opinion. We ensure that our products reflect the quality we wish to offer our customers, and your feedback is valuable to us. Please do not hesitate to contact us for any questions or additional needs.
Best regards,
The Traclet Hat Shop Team.
Thank you for your feedback and we are glad that you took the time to share your opinion. We ensure that our products reflect the quality we wish to offer our customers, and your feedback is valuable to us. Please do not hesitate to contact us for any questions or additional needs.
Best regards,
The Traclet Hat Shop Team.
5
/5
★★★★★
I have always been satisfied with my purchases at Traclet
Reynoir L.
purchased on 05/06/2026
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Answer from Chapellerie Traclet
Hello Reynoir,
We warmly thank you for your positive feedback! It is a pleasure to know that you are still satisfied with your purchases at Traclet. Your loyalty is greatly appreciated and we hope to continue to satisfy you in the future.
Best regards,
The boutique team.
We warmly thank you for your positive feedback! It is a pleasure to know that you are still satisfied with your purchases at Traclet. Your loyalty is greatly appreciated and we hope to continue to satisfy you in the future.
Best regards,
The boutique team.
5
/5
★★★★★
Impeccable!
Eric A.
purchased on 06/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Eric,
We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience with us. We hope to see you again very soon for new discoveries.
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience with us. We hope to see you again very soon for new discoveries.
Best regards,
The Traclet Hat Shop Team.
5
/5
★★★★★
Nothing to report
David M.
purchased on 06/06/2026
Translated review
Answer from Chapellerie Traclet
Hello David,
We warmly thank you for your positive review! We are delighted to learn that your experience at Chapellerie Traclet meets your satisfaction. Do not hesitate to come back to us for your future hat needs.
Best regards,
The boutique team
We warmly thank you for your positive review! We are delighted to learn that your experience at Chapellerie Traclet meets your satisfaction. Do not hesitate to come back to us for your future hat needs.
Best regards,
The boutique team
5
/5
★★★★★
Perfect service rendered!
Serge G.
purchased on 06/06/2026
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Answer from Chapellerie Traclet
Hello Serge,
We sincerely thank you for your positive feedback and your perfect rating! It is a pleasure to know that our service met your expectations.
Best regards,
The Traclet Hat Shop team.
We sincerely thank you for your positive feedback and your perfect rating! It is a pleasure to know that our service met your expectations.
Best regards,
The Traclet Hat Shop team.
5
/5
★★★★★
This is my first order, I had a concern that the hat would be a bit too big but honestly it was the right size. For the delivery, it was quite fast, it should have been on a Thursday but I received it the day before. I will continue to order from Traclet.
Sylvain X.
purchased on 06/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Sylvain,
We warmly thank you for your positive feedback! We are delighted to learn that the hat fits you and that the delivery was faster than expected. We will be pleased to see you again for your next orders at Traclet.
Best regards,
The boutique team
We warmly thank you for your positive feedback! We are delighted to learn that the hat fits you and that the delivery was faster than expected. We will be pleased to see you again for your next orders at Traclet.
Best regards,
The boutique team
5
/5
★★★★★
Nothing to say about the cap. I would have liked it to be better packaged inside the box.
Claudine C.
purchased on 05/06/2026
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Answer from Chapellerie Traclet
Hello Claudine,
Thank you for your positive feedback! We are delighted to hear that you like the cap. Your comment regarding the packaging is valuable and we will make sure to consider it to further improve our shipments.
Best regards,
The boutique team
Thank you for your positive feedback! We are delighted to hear that you like the cap. Your comment regarding the packaging is valuable and we will make sure to consider it to further improve our shipments.
Best regards,
The boutique team
5
/5
★★★★★
Good in every way
Patrick M.
purchased on 07/06/2026
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Answer from Chapellerie Traclet
Hello Patrick,
Thank you very much for your positive feedback! We are delighted to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The store team
Thank you very much for your positive feedback! We are delighted to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.
Best regards,
The store team
5
/5
★★★★★
I received my hat, it is very beautiful and of good quality, just a bit big, thank you.
Gerald R.
purchased on 07/06/2026
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Answer from Chapellerie Traclet
Hello Gérald,
We warmly thank you for your positive feedback! We are delighted to hear that you like your hat and that it meets your expectations. Please feel free to reach out to us for any other orders, we will always be here to help you find the perfect hat.
The boutique team.
We warmly thank you for your positive feedback! We are delighted to hear that you like your hat and that it meets your expectations. Please feel free to reach out to us for any other orders, we will always be here to help you find the perfect hat.
The boutique team.
5
/5
★★★★★
Perfect, compliant !!
Pinard A.
purchased on 25/05/2026
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5
/5
★★★★★
Ok
Odile R.
purchased on 01/06/2026
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Answer from Chapellerie Traclet
Hello Odile,
We warmly thank you for your feedback! Your satisfaction is our greatest reward, and we are delighted that your experience meets your expectations.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your feedback! Your satisfaction is our greatest reward, and we are delighted that your experience meets your expectations.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very nice cap
Serge P.
purchased on 06/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Serge,
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your cap and that you like it. Your satisfaction is our greatest reward.
Best regards,
The boutique team
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your cap and that you like it. Your satisfaction is our greatest reward.
Best regards,
The boutique team
5
/5
★★★★★
Really serious company, item as delivered, it's perfect!
Anthony L.
purchased on 05/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Anthony,
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your order and our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with your order and our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Perfect, the hats are beautiful and the prices are more than reasonable for French manufacturing!!
Béatrix R.
purchased on 05/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Béatrix,
We warmly thank you for your feedback and compliments on our hats and our prices. We are delighted that you appreciated the quality of our French manufacturing. We look forward to seeing you soon in our online store!
Best regards,
The Traclet Hat Team
We warmly thank you for your feedback and compliments on our hats and our prices. We are delighted that you appreciated the quality of our French manufacturing. We look forward to seeing you soon in our online store!
Best regards,
The Traclet Hat Team
5
/5
★★★★★
Meets expectations
Nicolas D.
purchased on 27/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Nicolas,
We warmly thank you for your positive feedback! We are delighted to learn that our products have met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Company team
We warmly thank you for your positive feedback! We are delighted to learn that our products have met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Company team
3
/5
★★★☆☆
Product seems to be of quality but size choice not suitable
Jean-marc B.
purchased on 01/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Marc,
Thank you for your feedback. We are delighted that you find the product of quality, and we take note of your comments regarding the size choice. Your satisfaction is important to us and we are constantly striving to improve our offer.
Best regards,
The Traclet Hat Team.
Thank you for your feedback. We are delighted that you find the product of quality, and we take note of your comments regarding the size choice. Your satisfaction is important to us and we are constantly striving to improve our offer.
Best regards,
The Traclet Hat Team.
5
/5
★★★★★
A frictionless transaction, much appreciated, and an excellent hat, more than adequately described. It arrived (in England) promptly and without customs interference!
Bill P.
purchased on 04/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Bill,
We warmly thank you for your flattering feedback. We are delighted to learn that your experience with us has met your expectations and that you like your hat so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
We warmly thank you for your flattering feedback. We are delighted to learn that your experience with us has met your expectations and that you like your hat so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
1
/5
★☆☆☆☆
Good evening Madam and Sir, the hat is too large, yet I ordered the same size as 10 years ago.
Alain S.
purchased on 27/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Alain,
Thank you for taking the time to share your feedback. We understand your disappointment regarding the size of your hat and would be happy to help you find a solution. It is indeed possible to exchange the size of this Tilley hat received as it is too big. It is also possible that over 10 years, the hat has shrunk partly due to sweat and cleaning of the hat.
We remain at your disposal.
Best regards,
The boutique team
Thank you for taking the time to share your feedback. We understand your disappointment regarding the size of your hat and would be happy to help you find a solution. It is indeed possible to exchange the size of this Tilley hat received as it is too big. It is also possible that over 10 years, the hat has shrunk partly due to sweat and cleaning of the hat.
We remain at your disposal.
Best regards,
The boutique team
5
/5
★★★★★
As expected. Fast delivery. No issues.
Patrick P.
purchased on 03/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Patrick,
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again soon among us.
Best regards,
The Traclet Hat Shop team.
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again soon among us.
Best regards,
The Traclet Hat Shop team.
5
/5
★★★★★
Great customer service, great product and very fast delivery!
David B.
purchased on 02/06/2026
Translated review
Answer from Chapellerie Traclet
Hello David,
We warmly thank you for your positive feedback. We are delighted that our service, our products, and the speed of delivery have met your expectations.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your positive feedback. We are delighted that our service, our products, and the speed of delivery have met your expectations.
Best regards,
The Traclet Hat Shop team
1
/5
★☆☆☆☆
I did not receive them yet
Ibrahim A.
purchased on 31/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Ibrahim,
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. We want to understand the situation and find a solution, please do not hesitate to contact us privately so we can assist you better.
The package currently indicates that tracking is in progress for delivery to you, here is the tracking link:
https://www.laposte.fr/outils/suivre-vos-envois?code=EY975210271FR
Best regards,
The TRACLET team
Thank you for taking the time to share your experience. We are sorry to hear that you have not yet received your order. We want to understand the situation and find a solution, please do not hesitate to contact us privately so we can assist you better.
The package currently indicates that tracking is in progress for delivery to you, here is the tracking link:
https://www.laposte.fr/outils/suivre-vos-envois?code=EY975210271FR
Best regards,
The TRACLET team
5
/5
★★★★★
Both hats are of good quality; they were very well protected and packaged. Perfect!
Marie M.
purchased on 04/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Marie,
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality of our hats and their packaging. Your satisfaction is our greatest reward.
Best regards,
The boutique team
We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with the quality of our hats and their packaging. Your satisfaction is our greatest reward.
Best regards,
The boutique team
5
/5
★★★★★
Thank you!
Oriana P.
purchased on 03/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Oriana,
We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that your experience met your expectations.
Best regards,
The shop team.
We sincerely thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that your experience met your expectations.
Best regards,
The shop team.
5
/5
★★★★★
It's my decision I own it I'm going to wear the Traclet hat
Bernard D.
purchased on 02/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your positive review. It is a pleasure to know that you have chosen to wear a Traclet hat, and we are delighted to support you in your decision.
Best regards,
The boutique team
We warmly thank you for your positive review. It is a pleasure to know that you have chosen to wear a Traclet hat, and we are delighted to support you in your decision.
Best regards,
The boutique team
5
/5
★★★★★
It suits me so well!
Pascale P.
purchased on 31/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Pascale,
We warmly thank you for your positive review! We are delighted to learn that you like our hat and that it suits you so well. Your satisfaction is our greatest reward.
Sincerely,
The Traclet Hat Team.
We warmly thank you for your positive review! We are delighted to learn that you like our hat and that it suits you so well. Your satisfaction is our greatest reward.
Sincerely,
The Traclet Hat Team.
5
/5
★★★★★
Very good, but a bit long to arrive!
Claude B.
purchased on 11/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Claude,
We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted that you are satisfied with your order, even though the delivery time was a bit longer than expected.
We look forward to seeing you soon in our online store.
Best regards,
The Traclet Hat Shop team.
We sincerely thank you for your positive feedback and your rating of 5/5! We are delighted that you are satisfied with your order, even though the delivery time was a bit longer than expected.
We look forward to seeing you soon in our online store.
Best regards,
The Traclet Hat Shop team.
4
/5
★★★★☆
I placed my order on May 4th. On June 4th, seeing nothing arrive, I made a follow-up which achieved the desired goal. The material is very good, good quality. Ultimately, the delay for me is unacceptable.
Christophe Z.
purchased on 04/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your feedback. We are delighted to learn that you are satisfied with the quality of our products. Your comment on the delivery time is valuable to us, and we will continue to work to improve our service.
Best regards,
The shop team.
We sincerely thank you for your feedback. We are delighted to learn that you are satisfied with the quality of our products. Your comment on the delivery time is valuable to us, and we will continue to work to improve our service.
Best regards,
The shop team.
5
/5
★★★★★
Very satisfied with my purchase
Chantal S.
purchased on 05/06/2026
Translated review
Answer from Chapellerie Traclet
Hello Chantal,
We warmly thank you for your flattering review! We are delighted to learn that you are very satisfied with your purchase. Your satisfaction is our greatest reward.
Best regards,
The Traclet shop team.
We warmly thank you for your flattering review! We are delighted to learn that you are very satisfied with your purchase. Your satisfaction is our greatest reward.
Best regards,
The Traclet shop team.
5
/5
★★★★★
I am very satisfied with your responsiveness, communication, and your business approach. Best regards
Guy P.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Guy,
We sincerely thank you for your positive feedback and your trust. It is a real pleasure to know that our responsiveness and our approach have satisfied you. We remain at your disposal and wish you a great day.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback and your trust. It is a real pleasure to know that our responsiveness and our approach have satisfied you. We remain at your disposal and wish you a great day.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Fast and perfect!
Muriel M.
purchased on 04/06/2026
Translated review
5
/5
★★★★★
Better quality than I expected
Amine M.
purchased on 28/05/2026
Translated review