9.4/10
★★★★★
based on 35226 reviews published

Latest positive customer reviews

5 /5
★★★★★

Delivery of the ordered hat in good condition and delivery time in line with expectations. Thank you

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Marcel A.
purchased on 21/02/2026
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Answer from Chapellerie Traclet
Dear Marcel,

We sincerely thank you for your flattering review and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to hear that your hat arrived in good condition and within the expected time frame. Your satisfaction is our priority, and we hope to see you again soon for new hat adventures.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

A product that fully complies with the order and received in a very short time! Bravo!

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Laurent O.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Hello Laurent,

We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that your order was in line with your expectations and that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to welcome you again very soon!
5 /5
★★★★★

Very good

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Catherine Q.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Catherine. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5 /5
★★★★★

Perfect

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Stéphane B.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Stéphane,

We sincerely thank you for your flattering review. Your satisfaction is our priority and we are delighted that you found your experience on our site "Chapellerie Traclet" perfect. We look forward to serving you again!
5 /5
★★★★★

Very good quality night caps

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Frederique R.
purchased on 18/03/2026
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Answer from Chapellerie Traclet
Dear Frédérique,

We warmly thank you for your flattering review and your score of 5/5. We are delighted to learn that you are satisfied with the quality of our night caps. Your feedback is precious and motivates us to continue offering exceptional products. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

This is my third Soway hat.

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Roland L.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Hello Roland,

Thank you so much for your review and your loyalty! We are delighted that our Soway hats please you so much. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Chapellerie Traclet met all my expectations: a quality product (cap), delivery (in Belgium) in well-protected packaging and in a timeframe more than quick (less than 3 days)... what more could you ask for 😉

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Hervé S.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Dear Hervé,

We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of our cap as well as the speed and care taken in the delivery to Belgium met your expectations. Your satisfaction is our priority and your comments encourage us to continue offering the best possible service. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Totally in line with the description and my expectations. I would have liked a lighter tent

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Jean Marie B.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Hello Jean-Marie,

Thank you very much for your positive review! We are delighted that our product met your expectations. We take note of your suggestion regarding a lighter tent and appreciate it. Please feel free to reach out to us for your future purchases!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

-

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Bernard B.
purchased on 18/03/2026
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Answer from Chapellerie Traclet
Mr. Bernard, we sincerely thank you for your score of 5/5 and for your trust in Chapellerie Traclet. Your satisfaction is our priority, and we are delighted that our products have met your expectations. Please feel free to reach out to us for any questions or future needs.
5 /5
★★★★★

Top

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Carine V.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Dear Carine,

We warmly thank you for your positive review and your score of 5/5! We are delighted that you had a good experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward.

See you soon!

The Chapellerie Traclet team
5 /5
★★★★★

Well received, perfect

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Dominique B.
purchased on 23/02/2026
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Answer from Chapellerie Traclet
Hello Dominique,

Thank you very much for your positive feedback! We are delighted that your order was received well and that you are satisfied. Your satisfaction is our priority.

See you soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very beautiful product

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Nathalie C.
purchased on 17/03/2026
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Answer from Chapellerie Traclet
Dear Nathalie,

We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfectly satisfied with my purchase

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Bernard B.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Bernard,

We sincerely thank you for your positive review and are delighted to hear that you are perfectly satisfied with your purchase. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet".

Best regards,
The Traclet team
5 /5
★★★★★

Perfect. Received earlier than announced. Thank you.

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Alain B.
purchased on 09/03/2026
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Answer from Chapellerie Traclet
Mr. Alain, we warmly thank you for your positive feedback. We are delighted to hear that your order was delivered quickly and that you are satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for your future needs, we will always be here to serve you.
5 /5
★★★★★

Fast shipping, good packaging

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Guillaume C.
purchased on 04/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Guillaume, we sincerely thank you for your flattering review. We are delighted to hear that you appreciated the speed of the shipping as well as the care taken in packaging your order. Your satisfaction is our priority, and we hope to see you soon on our site "Chapellerie Traclet".
5 /5
★★★★★

Excellent quality of hats! Fast shipping, in short, classy!

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Vincent A.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Mr. Vincent, we warmly thank you for your flattering feedback on our site "Chapellerie Traclet." We are delighted to learn that the quality of our hats as well as the speed of shipping met your expectations. We look forward to serving you again soon!
5 /5
★★★★★

Well-made site. Important choice and quality products. Satisfied with my purchase.

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Francois R.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, François. We are delighted to learn that our site satisfied you and that the quality of our products met your expectations. Please feel free to reach out to us for any future orders, we will be happy to assist you again.
5 /5
★★★★★

Very good choice and good quality products

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Thomas J.
purchased on 14/03/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Thomas. We are delighted to hear that you appreciated the quality of our products and the selection we offer. Your satisfaction is our priority, and we hope to see you soon on our site.
5 /5
★★★★★

Pork pie hat Traclet super beautiful, quality, fast shipping, careful packaging... perfect!

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Marina D.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Dear Marina,

Thank you very much for your flattering review! We are delighted that you are satisfied with your pork pie hat and our service. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you very soon on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Fast shipping, item conforms, satisfactory transaction

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Jean François V.
purchased on 16/03/2026
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Answer from Chapellerie Traclet
Mr. Jean François, we sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet." Your satisfaction is our priority, and we hope to see you again soon.
5 /5
★★★★★

Excellent house, important choice, a bit long delays but I understand that one cannot have an excessive stock, perfect item exchange

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Jean-michel L.
purchased on 16/03/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Jean-Michel. We are delighted that our selection pleased you and appreciate your understanding regarding the delivery times. Your satisfaction remains our priority, and we are happy that the item exchange went well.
5 /5
★★★★★

Hello thank you super a+

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Frantz F.
purchased on 27/02/2026
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Answer from Chapellerie Traclet
Hello Frantz,

We sincerely thank you for your review and for the 5/5 rating you gave us. We are delighted to hear that you were satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything. See you very soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

TipTop!

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Andreas W.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Mr. Andreas, we sincerely thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5 /5
★★★★★

Fast shipping, quality as promised.

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Alexandra N.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Hello Alexandra,

Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you appreciated the speed of our shipping as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Ok

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Joris D.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Hello Joris,

We sincerely thank you for your review. Even a simple "Ok" makes us happy and encourages us to continue providing quality service. Please feel free to reach out to us for any questions or needs regarding our products. See you very soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

Nothing to say Everything is perfect

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Gerard B.
purchased on 14/03/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your positive review and your 4/5 rating, Mr. Gérard. We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for any questions or suggestions, we will always be here to listen to you.
5 /5
★★★★★

Product conforms to my wish. Excellent responsiveness from Traclet.

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Louis G.
purchased on 16/03/2026
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Answer from Chapellerie Traclet
Hello Louis,

Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that the product meets your expectations and that our responsiveness satisfied you. Please feel free to reach out to us for your future needs.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good

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Philippe B.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Mr. Philippe. Your satisfaction is our priority, and we are delighted that your experience on the Chapellerie Traclet site met your expectations. Please feel free to reach out to us for any questions or future needs.
5 /5
★★★★★

The hat is superb and the delivery was very fast! THANK YOU

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Atsuko B.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Dear Atsuko, we sincerely thank you for your flattering review and are delighted that our hat met your expectations. Your satisfaction as well as the speed of our delivery service are our priorities. We look forward to welcoming you again on our site "Chapellerie Traclet."
5 /5
★★★★★

Very good

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Jean-jacques B.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Jean-Jacques,

We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that you appreciated your experience at Chapellerie Traclet. Please feel free to reach out to us for your future hat needs.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Perfect

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Benjamin M.
purchased on 14/03/2026
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Answer from Chapellerie Traclet
Hello Benjamin,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you found your experience at Chapellerie Traclet perfect. Your satisfaction is our greatest reward.

Looking forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Impeccable

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Vincent S.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Vincent,

Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback is a great motivation for our team. See you soon!

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

Hello, Although the production delay may extend slightly beyond what was planned, the received product is of exceptional quality and I am very satisfied. Best regards, Mr. De AZCARATE

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Miguel D.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Mr. De Azcarate,

Thank you for your feedback and we are delighted to hear that you are satisfied with the quality of your product. We also apologize for the slight delay in the production time and appreciate your understanding. We look forward to serving you again.

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

Return and refund done

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Joel Q.
purchased on 11/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Joël,

We sincerely thank you for your review and for your rating of 4/5. We are delighted to learn that the return and refund process went smoothly for you. Your satisfaction is our priority, and we hope to see you again soon on our site for your next order. Please feel free to contact us if you have any questions or additional needs.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Fast shipping and well packaged, the item is very satisfactory, in line with the presentation

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Monique V.
purchased on 13/03/2026
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Answer from Chapellerie Traclet
Dear Monique,

We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that the shipping was fast and that the item fully satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Fersgfregreger

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Charles L.
purchased on 13/03/2026
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Answer from Chapellerie Traclet
Dear Charles,

We warmly thank you for your 5-star rating and for your feedback, even if it seems a bit mysterious! Your satisfaction is paramount to us, and we hope that your experience with Chapellerie Traclet has met your expectations. Please feel free to contact us if you have any questions or need assistance.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Item delivered on time and as described.

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Hassan A.
purchased on 13/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Hassan. We are delighted to learn that your experience with our site "Chapellerie Traclet" has met your expectations, both in terms of delivery times and the conformity of the item. Please feel free to reach out to us for your future purchases!
5 /5
★★★★★

Very nice phone reception

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Pauline D.
purchased on 11/03/2026
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Answer from Chapellerie Traclet
Dear Pauline,

We sincerely thank you for your flattering review and for the perfect score you gave us. It is a pleasure for our team to offer you a warm welcome, whether by phone or in-store. Your satisfaction is our priority and your encouragement motivates us to continue to excel. We look forward to welcoming you back to Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good product, good quality, reasonable price

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William R.
purchased on 11/03/2026
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Answer from Chapellerie Traclet
Hello William,

We sincerely thank you for your flattering review and for the rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products as well as their value for money. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Excellent hat made in France!! Keep it up!!!!

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Vincent Robert Alphonse Jean L.
purchased on 08/03/2026
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Answer from Chapellerie Traclet
Dear Vincent Robert Alphonse Jean,

We warmly thank you for your flattering review and your 5/5 rating. We are delighted to learn that you are satisfied with your hat made in France. Your support and encouragement motivate us to continue excelling in the quality of our products. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team