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Rating: 5 out of 5
Great, fast to my taste
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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D
Rating: 5 out of 5
Wide choice at all prices
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L
Rating: 5 out of 5
I didn't know this site, I had some apprehension but I was pleasantly surprised, very fast delivery, authentic quality items carefully packaged, nothing to say I am totally satisfied.
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J
Rating: 5 out of 5
Very satisfied with the product and the logistics aspect.
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M
Rating: 5 out of 5
Ease of ordering, good packaging, just a bit of delivery delay!!
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A
Rating: 5 out of 5
very professional
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A
Rating: 5 out of 5
Products as described. The delivery went very well.
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P
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
very good site
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M
Rating: 4 out of 5
the size is correct, the linen material seems to be of good quality and the shipping box is sturdy
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B
Rating: 4 out of 5
everything is OK
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O
Rating: 5 out of 5
Everything went very well
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S
Rating: 5 out of 5
Fairly quick shipping, cap very well protected in a cardboard box, very nice quality product
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F
Rating: 5 out of 5
Satisfied with my order.
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S
Rating: 5 out of 5
Satisfactory
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M
Rating: 5 out of 5
Well-designed site
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T
Rating: 5 out of 5
Fast delivery and perfect hat
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I
Rating: 5 out of 5
Easy navigation to find the right product and perfect delivery.
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M
Rating: 5 out of 5
fast and efficient, impeccable and quick delivery
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A
Rating: 5 out of 5
Responsive team. Affordable prices. Quality is there. Hat professional. I worked with them twice ten years apart. Always top-notch.
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I
Rating: 5 out of 5
Product conforms to the description. Delivery on time
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S
Rating: 5 out of 5
Caps conform to the presentation
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N
Rating: 5 out of 5
Delivery times respected.
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H
Rating: 5 out of 5
serious site, shipping on time
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J
Rating: 4 out of 5
everything is very good
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G
Rating: 5 out of 5
Simple and ergonomic site.
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A
Rating: 5 out of 5
I loved it but I ordered the wrong size. I can't wait to receive my new size
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D
Rating: 4 out of 5
Overall satisfaction
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M
Rating: 5 out of 5
Satisfied with both the service and the product received which was well packaged and protected.
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J
Rating: 5 out of 5
Very good delivery.
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D
Rating: 5 out of 5
Perfect order, delivery on time, I recommend
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M
Rating: 1 out of 5
The Panama straw hat is good. The felt hat is a disaster and I am very disappointed with the product you delivered to me. The label inside is erased... a sign that this hat is a return that has been used or is made in China and you erased the manufacturer, and the outside is fleece. a sign that it has already been used. The conclusion is that I regret ordering and paying for a product that I will not use, being ugly and of poor quality. I DO NOT RECOMMEND!
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Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your feedback. We are glad that you liked the Panama straw hat. However, we are sincerely sorry to learn that the felt hat did not meet your expectations.
Please send us a photo at [email protected]
To verify that this hat is indeed made of felt.
We take your comments very seriously and we will examine the quality of our products to ensure customer satisfaction. Your experience helps us improve.
Best regards,
Traclet Sébastien
Thank you for taking the time to share your feedback. We are glad that you liked the Panama straw hat. However, we are sincerely sorry to learn that the felt hat did not meet your expectations.
Please send us a photo at [email protected]
To verify that this hat is indeed made of felt.
We take your comments very seriously and we will examine the quality of our products to ensure customer satisfaction. Your experience helps us improve.
Best regards,
Traclet Sébastien
M
Rating: 5 out of 5
Good quality and fast service
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J
Rating: 5 out of 5
Nice item that seems to be of quality
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F
Rating: 5 out of 5
Okay except on my old tablet
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L
Rating: 4 out of 5
A lot of choice, quality hats and the size matches
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J
Rating: 5 out of 5
Satisfied with the products from the delivery
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E
Rating: 5 out of 5
A wide choice of quality items. Fast delivery.
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W
Rating: 4 out of 5
Very simple site
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J
Rating: 5 out of 5
Bob delivered in very good condition and quickly. Good quality/price ratio.
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