Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

K
Karl V.
Rating: 5 out of 5
following a purchase from 05/01/2025
everything is fine
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Isabelle C.
Rating: 5 out of 5
following a purchase from 07/12/2024
Clear and complete site
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J
Jean-Louis V.
Rating: 5 out of 5
following a purchase from 05/01/2025
Good welcome
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Y
Yves L.
Rating: 5 out of 5
following a purchase from 08/01/2025
Nothing to report
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D
Djibrilou D.
Rating: 5 out of 5
following a purchase from 09/01/2025
I am extremely satisfied, the product suits me perfectly, fast and efficient, thank you very much
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Y
Yann C.
Rating: 1 out of 5
following a purchase from 23/12/2024
I still have not received the order, so for now I am not satisfied, could you tell me when the delivery will be made
Thank you
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Response from Chapellerie Traclet
Hello
The colissimo tracking sent by email 9m00656979880
Indicates that your package has been waiting for you since January 9 at the relay point chosen during the order.
Remaining at your disposal
Best regards
Traclet Sébastien
G
Guillaume D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Cap is perfect, and delivery was perfect! Great
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Philippe L.
Rating: 5 out of 5
following a purchase from 23/12/2024
Superb quality and in line with the description
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M
Marie-France A.
Rating: 5 out of 5
following a purchase from 07/01/2025
no problem. product as described arrived on time.
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J
Jean- Emmanuel D.
Rating: 5 out of 5
following a purchase from 05/01/2025
Received 1 day later but no problem, thank you
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B
Bruno S.
Rating: 5 out of 5
following a purchase from 21/12/2024
Delivery made on the scheduled date.
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V
Valérie L.
Rating: 5 out of 5
following a purchase from 07/01/2025
Good site easy to understand offering a multitude of hats from various destinations. I chose a French hat of beautiful quality which I am very happy with. Well protected, the product arrived in excellent condition during a quick hand-to-hand delivery. I highly recommend.
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J
Jean Michel H.
Rating: 5 out of 5
following a purchase from 11/12/2024
completely satisfied
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 06/01/2025
3rd purchase at Traclet: total satisfaction. Quality products, careful packaging and delivery times respected
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R
Roland M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Excellent after-sales service.
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K
Kathey W.
Rating: 1 out of 5
following a purchase from 16/12/2024
I still have not received the hat and it has been nearly a month
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Response from Chapellerie Traclet
Dear
Normally, you will receive your order next week.
You can track your parcel with the link
https://www.laposte.fr/outils/suivre-vos-envois?code=EY918751146FR
Regards
Traclet
F
Francoise N.
Rating: 5 out of 5
following a purchase from 08/01/2025
No worries
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C
Catherine L.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect Site to recommend
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D
Didier V.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast service, product quality
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J
Jean Marc N.
Rating: 4 out of 5
following a purchase from 20/12/2024
Quality product that meets my expectations, some mix-ups regarding the state of the online stock and the delivery time. Good communication from Traclet regarding my order
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C
Claude V.
Rating: 5 out of 5
following a purchase from 07/01/2025
ultra fast shipping and product as described
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S
Stéphane J.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good, impeccable service, careful and attentive. I recommend!
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M
Michèle G.
Rating: 5 out of 5
following a purchase from 06/01/2025
Clear site, fast shipping and quality product
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C
Claude V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, great choice of items, fast shipping. Nothing to complain about. I recommend.
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C
Christophe L.
Rating: 4 out of 5
following a purchase from 05/01/2025
Good but it's difficult to determine your size well. And since return shipping is paid, it doesn't encourage trying purchases.
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B
Bart H.
Rating: 5 out of 5
following a purchase from 04/01/2025
Good quality, fast shipping.
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M
Marianne N.
Rating: 5 out of 5
following a purchase from 02/01/2025
Nice discovery. Easy thanks to the proposed filters.
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N
Nathalie R.
Rating: 5 out of 5
following a purchase from 03/01/2025
Very good products.
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M
Marilyn V.
Rating: 5 out of 5
following a purchase from 03/01/2025
Very satisfied with my order, I recommend the traclet site
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P
Patrick M.
Rating: 5 out of 5
following a purchase from 05/01/2025
The site is very pleasant, a lot of choices, easy to find what you are looking for, the delivery is impeccable (this time) the product is really top exactly what I wanted
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A
Alban D.
Rating: 1 out of 5
following a purchase from 04/01/2025
Delivery not made, unreadable address.
Return of the package to the warehouse.
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Response from Chapellerie Traclet
Hello
Here is the colissimo tracking cf573077525fr
According to this tracking, the delivery address is incomplete.
Did you receive the link from the post office to complete the address we had?
Remaining at your disposal
Best regards
Traclet Sébastien
C
Christian L.
Rating: 5 out of 5
following a purchase from 04/01/2025
Perfect
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J
Jean M.
Rating: 5 out of 5
following a purchase from 05/01/2025
Large selection of items.
Fast shipping-receiving.
Quality of products.
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J
José M.
Rating: 5 out of 5
following a purchase from 05/01/2025
Satisfied with my hat.
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G
Graziella F.
Rating: 5 out of 5
following a purchase from 04/01/2025
Delivery ok well packaged. Good quality. Compliant with the description
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P
Pierrette R.
Rating: 5 out of 5
following a purchase from 04/01/2025
EASY -
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A
Andre W.
Rating: 5 out of 5
following a purchase from 05/01/2025
On the order 5/5
For caps not always easy to evaluate the outer circumference. Dimensions?
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J
Jean-Luc V.
Rating: 5 out of 5
following a purchase from 04/01/2025
Fast delivery. Product OK. Nothing to say.
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S
Stéphane G.
Rating: 5 out of 5
following a purchase from 04/01/2025
Products conform, completely satisfied
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J
Jean Jacques R.
Rating: 5 out of 5
following a purchase from 04/01/2025
I have already ordered products for several years. Everything has always gone well. I am very satisfied. Thank you
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