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Rating: 4 out of 5
Item perfectly in line with my expectations. Delivery time respected. Perfect packaging. Very good!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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S
Rating: 4 out of 5
Simple navigation, intuitive purchase
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C
Rating: 5 out of 5
Perfect from start to finish, very fast delivery, very nice item of very good quality, thank you!
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D
Rating: 5 out of 5
Simple site, easy to find the right product.
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J
Rating: 4 out of 5
The product is in accordance with the order. However, I do not express my satisfaction with five stars because the box arrived half open. I think the paper tape to close the box is not strong enough. Best regards.
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A
Rating: 4 out of 5
Nice experience, I could find easily what I needed
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P
Rating: 2 out of 5
Lack of precision
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Response from Chapellerie Traclet
Hello
It is of course possible to make an exchange if the model does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
It is of course possible to make an exchange if the model does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
E
Rating: 5 out of 5
Purchase of a magnificent Australian Traveller hat. Excellent quality, beautiful leather, beautiful finishes. The recipient of this gift was extremely happy.
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D
Rating: 5 out of 5
Good phone reception, I got all the information I wanted, fast delivery 3 days, impeccable product, it's what I wanted with the right size, I plan to buy a cap from you again.
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N
Rating: 5 out of 5
Very good service, Great hat!
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C
Rating: 5 out of 5
Very good site, fast delivery to the relay point, product corresponding to my expectations.
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J
Rating: 5 out of 5
perfect nothing to add when it's perfect it's perfect.
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M
Rating: 5 out of 5
Excellent!
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C
Rating: 4 out of 5
Very good
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E
Rating: 5 out of 5
Beautiful choice. Pleasant and efficient site with enough photos. Exemplary communication. Product matches the photos perfectly. Product size is correct.
Recommended.
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Recommended.
M
Rating: 5 out of 5
Cap a bit large for a 56, had to use cork reducers.
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M
Rating: 5 out of 5
Thank you, I find it very beautiful just as I imagined.......
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E
Rating: 5 out of 5
I have been ordering from Traclet for several years and everything is always top-notch:
- a wide range of items, some of which are hard to find elsewhere even from the manufacturer
- responsiveness to emails and advice from knowledgeable people
- competitive prices, especially for overseas with VAT excluded and reasonable shipping prices
- shipping faster than lightning!
Thank you to the whole team!
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- a wide range of items, some of which are hard to find elsewhere even from the manufacturer
- responsiveness to emails and advice from knowledgeable people
- competitive prices, especially for overseas with VAT excluded and reasonable shipping prices
- shipping faster than lightning!
Thank you to the whole team!
J
Rating: 5 out of 5
HIGHLY RECOMMENDED - Excellent service and products!
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F
Rating: 5 out of 5
Very good service and very serious in all procedures
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C
Rating: 5 out of 5
I was happy to find fur hats that keep warm in winter and to have found my happiness
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E
Rating: 5 out of 5
Wide assortment, excellent quality top website
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S
Rating: 5 out of 5
3rd order with Traclet and always satisfied
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N
Rating: 5 out of 5
Nothing to complain about, always a pleasure to order from you
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P
Rating: 5 out of 5
Perfect transaction!
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A
Rating: 3 out of 5
No idea, still nothing received...
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H
Rating: 5 out of 5
Perfect for the next order!
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M
Rating: 4 out of 5
Good but one of the hats is not perfect in the cut. Thank you anyway for the second one which fits very well.
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P
Rating: 5 out of 5
Proud to be a customer at TRACLET, a product made in France (a real one) and of quality
An impeccable and responsive customer service
Buying French is vital for us and our beautiful blue planet
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An impeccable and responsive customer service
Buying French is vital for us and our beautiful blue planet
N
Rating: 5 out of 5
Very good quality always for a perfectly reasonable price
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P
Rating: 5 out of 5
Perfect: choice, efficiency, speed, beautiful quality!
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J
Rating: 5 out of 5
Very well spent super product
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C
Rating: 5 out of 5
Very well
...
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P
Rating: 5 out of 5
Fast shipping, quality item, I recommend
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N
Rating: 5 out of 5
Good quality I recommend
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C
Rating: 5 out of 5
Very easy to locate.
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N
Rating: 5 out of 5
Beautiful quality and fast shipping.
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L
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Satisfied in every way.
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P
Rating: 5 out of 5
Perfect
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