9.4/10
★★★★★
based on 35255 reviews published

Latest positive customer reviews

4 /5
★★★★☆

I ordered a hat that was out of stock and I didn't get any information about it... Three weeks later I received it... otherwise everything else was great... The hat is of good quality

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Elisabeth D.
purchased on 26/12/2025
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Answer from Chapellerie Traclet
Dear Elisabeth,

Thank you very much for your feedback and for the 4/5 rating! We are sorry to hear that you were not informed about the stock shortage of your hat. We remain attentive to improve our communication. We are glad that the quality of the hat meets your expectations and hope to see you again soon on our website.

Best regards,
The Traclet Hat Team
5 /5
★★★★★

Fast delivery and very good service in case of return for a size problem.

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Bertrand D.
purchased on 19/12/2025
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Answer from Chapellerie Traclet
Dear Bertrand,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you benefited from a fast delivery and efficient service for your return. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

The hat met my expectations, but the delivery time really disappointed me.

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Elza S.
purchased on 15/12/2025
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Answer from Chapellerie Traclet
Hello Elza,

Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that the hat met your expectations. We are sorry to learn that the delivery time did not meet your hopes. We are constantly working to improve our services and your comments are valuable to us. Please do not hesitate to contact us for any questions or future needs.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

If Toulon still finds accessories for hat wearers. It is becoming rare thank you for existing

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Michel A.
purchased on 06/01/2026
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Answer from Chapellerie Traclet
Dear Michel,

We sincerely thank you for your flattering review and for your support of our hat shop. We are delighted to know that you found a selection of accessories for hat wearers with us. Your satisfaction is our priority, and we are committed to continuing to offer quality products. We look forward to welcoming you again very soon!

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Very nice article

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Magali D.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Dear Magali,

Thank you very much for your flattering review! We are delighted that you like our article. We look forward to seeing you on our site soon.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

This is my 2nd purchase and I am very happy!!! don't hesitate, the quality is exceptional and in the street I am very noticed with this very original scarf hat!!!

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Denise M.
purchased on 26/12/2025
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Answer from Chapellerie Traclet
Dear Denise,

We warmly thank you for your flattering feedback and for your loyalty to Chapellerie Traclet! We are delighted to learn that you are satisfied with your second purchase and that our scarf hat attracts so much attention. Your satisfaction is our greatest reward. See you very soon for new discoveries!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good fast delivery, perfect; just two things: this beret could be more carefully packaged (rigid packaging) and especially remove the price from the tag as this is a gift fortunately I noticed it

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Evelyne C.
purchased on 09/01/2026
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Answer from Chapellerie Traclet
Dear Evelyne, we thank you immensely for your positive feedback and constructive remarks. We take note of your suggestion regarding the packaging and price label to improve our service. We are delighted that you are satisfied with the fast delivery and hope to see you again soon on our site.
5 /5
★★★★★

Always satisfied with my purchases from this merchant. Quality, choice, packaging, and shipping. Too bad there isn't a store in PARIS because I would buy more.

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Patricia H.
purchased on 09/01/2026
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Answer from Chapellerie Traclet
Dear Patricia, we sincerely thank you for your flattering review and your trust in Chapellerie Traclet. We are delighted that the quality of our products and services meets your satisfaction. We take note of your suggestion regarding a possible store in Paris and will be sure to consider it for the future.
5 /5
★★★★★

Very beautiful

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Jean Paul B.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Hello Jean Paul,

We warmly thank you for your flattering comment and your perfect score of 5/5. We are delighted that our hats have managed to charm you. Do not hesitate to come back and visit us on our site to discover our new collections.

Best regards,
The Traclet Hat Team
5 /5
★★★★★

The ordered product is in accordance with what I wanted. It is of very good quality and handmade

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David C.
purchased on 27/12/2025
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Answer from Chapellerie Traclet
Hello David,

We warmly thank you for your flattering review and for the 5/5 rating! We are delighted to learn that the product you ordered perfectly meets your expectations and that you appreciate the quality of our artisanal craftsmanship. Your satisfaction is our priority, and we are happy to have satisfied you. Please do not hesitate to come back to us for your future purchases.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very beautiful hat

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Dominique R.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Hello Dominique,

We sincerely thank you for your positive review and for your compliments on our hats. We are delighted that you are satisfied with your purchase! Don't hesitate to come back and see us.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Fast delivery, well protected, too bad there is no nice box as it is for a gift... Not yet given....so the recipient's opinion not yet received : )

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Fabienne F.
purchased on 09/01/2026
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Answer from Chapellerie Traclet
Hello Fabienne,

Thank you very much for your warm review and your perfect rating! We are delighted to hear that the delivery was quick and that your order was well protected. We take note of your comment regarding the packaging for gifts. Hoping that the recipient will appreciate the hat! Please feel free to reach out to us for any questions or needs.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfect

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Henri C.
purchased on 04/12/2025
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Answer from Chapellerie Traclet
Hello Henri,

A big thank you for your positive feedback! We are delighted that you are satisfied with your experience on our site "Chapellerie Traclet". Your support motivates us to continue improving our services.

See you soon,
The Chapellerie Traclet team
5 /5
★★★★★

Very good!!!

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Christian H.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Dear Christian, we sincerely thank you for your flattering review and are delighted to hear that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to welcome you again soon.
5 /5
★★★★★

Very good, fast delivery, package in good condition, hat corresponding to the description, happy with my purchase.

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Danielle H.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Dear Danielle,

We sincerely thank you for your valuable feedback and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. Your satisfaction is our priority, and we are happy that the delivery, as well as the hat, met your expectations. Please do not hesitate to reach out to us for your future purchases.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

In accordance with the order, deadlines respected, I recommend.

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Emilien L.
purchased on 20/12/2025
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Answer from Chapellerie Traclet
Hello Emilien,

Thank you very much for your positive feedback and your recommendation! We are delighted that your order met your expectations and that the deadline was respected. We look forward to serving you again!

Best regards,
The Traclet Hat Shop team.
5 /5
★★★★★

I would like to tell you to keep your customers informed as soon as a product is out of stock.

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Gerard C.
purchased on 21/12/2025
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Answer from Chapellerie Traclet
Dear Gérard,

We warmly thank you for your 5/5 rating and for your relevant suggestion. We understand the importance of keeping our customers informed about product availability. Rest assured that we are taking your feedback into consideration to improve our communication. Please do not hesitate to contact us if you have any other ideas or comments.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Excellent.

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Frederic B.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Hello Frédéric,

Thank you very much for your feedback regarding our site "Chapellerie Traclet". We are delighted that you had an excellent experience. Don't hesitate to come back and see us soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Fast and careful shipping, excellent customer service! I recommend.

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John G.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Hello John,

Thank you for your flattering review! We are delighted that you appreciated the speed of our shipments and the quality of our after-sales service. Your recommendations motivate us to continue offering the best to our customers. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Great

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Gilbert M.
purchased on 05/01/2026
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Answer from Chapellerie Traclet
Hello Gilbert,

We sincerely thank you for your flattering review! Your satisfaction is our priority, and we are delighted that you found our site "Chapellerie Traclet" to your liking. We look forward to welcoming you again soon!
5 /5
★★★★★

Very good product

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Dylane S.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Hello Dylane,

Thank you very much for your positive feedback! We are delighted that our product has satisfied you. Your satisfaction is our priority and it encourages us to continue offering the best.

See you soon at Chapellerie Traclet!

Best regards,
The Traclet team
5 /5
★★★★★

I am completely satisfied with the product delivered in good condition. Everything is perfect. Thank you

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Jacqueline D.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Madame Jacqueline, we warmly thank you for your flattering review. We are delighted to learn that you are completely satisfied with your order and that the product was delivered in good condition. Your satisfaction is our priority, and we hope to see you soon on our site!
5 /5
★★★★★

Product conforms, very fast delivery.

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Daniel C.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Hello Daniel,

Thank you very much
5 /5
★★★★★

ALL OK

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Etienne M.
purchased on 08/01/2026
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Answer from Chapellerie Traclet
Hello Etienne,

Thank you very much for your positive feedback! We are delighted that you had a satisfactory experience on our site. Don't hesitate to come back for your future purchases.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good

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Jérôme C.
purchased on 05/01/2026
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Answer from Chapellerie Traclet
Dear Jérôme,

We sincerely thank you for your flattering review and are delighted that our site "Chapellerie Traclet" has satisfied you. Your appreciation encourages us to continue providing quality service to our clientele. We look forward to seeing you again soon among us!
4 /5
★★★★☆

Quality elegance ... 😉

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Emmanuel B.
purchased on 27/12/2025
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Answer from Chapellerie Traclet
Hello Emmanuel,

Thank you for your review and your 4-star rating! We are delighted that you appreciate the quality and elegance of our products. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Perfect!

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Maitre G.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your glowing 5/5 review regarding Chapellerie Traclet. Your satisfaction is our priority, and we are delighted to hear that you found your experience perfect. Do not hesitate to come back to us for your future hat needs.
5 /5
★★★★★

Top

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Thiebaut D.
purchased on 07/01/2026
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Answer from Chapellerie Traclet
Hello Thiebaut,

Thank you very much for your positive feedback! We are delighted that your experience with Chapellerie Traclet met your expectations. We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Top cap.

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Kevin J.
purchased on 07/01/2026
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5 /5
★★★★★

Very satisfied with my purchase, fast delivery and perfectly packaged product.

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Norbert F.
purchased on 06/01/2026
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4 /5
★★★★☆

No problem! the answer to the question about mixed sizes (60/61) only half satisfies me because modifying the size with a spacer is only valid for ordinary caps. My size 61 fits my head circumference. I was afraid that 60 would be too tight, but that's not the case!

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Alain A.
purchased on 06/01/2026
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5 /5
★★★★★

Top very happy for the quality product

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Rino B.
purchased on 07/01/2026
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5 /5
★★★★★

Top and very professional

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Thibault D.
purchased on 04/01/2026
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5 /5
★★★★★

Excellent purchase, very nice toque!

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Jacques P.
purchased on 02/01/2026
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5 /5
★★★★★

Very good

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Sarrah B.
purchased on 27/12/2025
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5 /5
★★★★★

Very beautiful product. Very happy with my order

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Marie-hélène M.
purchased on 06/01/2026
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5 /5
★★★★★

A surprising quality!!!

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Maikel R.
purchased on 28/12/2025
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5 /5
★★★★★

Perfect

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Louis F.
purchased on 04/01/2026
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5 /5
★★★★★

I am very happy with my new red Beret and black Fedora hat. Perfect size, very nice hats! Very satisfied! Also good price. Took a little longer than expected to deliver. Overall very happy! Thank you.

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Natalya A.
purchased on 06/01/2026
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5 /5
★★★★★

Thank you for the phone reception for the information. The processing of the order was perfect. Best regards.

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Miguel S.
purchased on 07/01/2026
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