9.4/10
★★★★★
based on 35255 reviews published

Latest positive customer reviews

5 /5
★★★★★

Great and fast delivery

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Nathalie H.
purchased on 06/01/2026
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5 /5
★★★★★

The toque is superb, of very good quality, I am delighted. Flo

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Flora S.
purchased on 01/01/2026
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5 /5
★★★★★

Found the only place (on the planet!) that had stock of beautiful Stetson cap in my size. Received amazing service to accompany headwear. Postage was free (even to UK) and fast, item very well packaged and protected. Could not be happier 🙂 Thank you very much

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Mark H.
purchased on 07/01/2026
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5 /5
★★★★★

In accordance with the catalog

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Brigitte P.
purchased on 06/01/2026
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5 /5
★★★★★

Very professional merchant to recommend without hesitation

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Yannick C.
purchased on 06/01/2026
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5 /5
★★★★★

I am very happy with this hat. It perfectly meets my expectations. It is warm and cozy. Moreover, I appreciate the site that explains well how to measure a hat even though this one is a one size fits all, and full of advice! A big thank you to the Traclet hat shop!

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Chantal C.
purchased on 27/12/2025
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5 /5
★★★★★

Perfect

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Francois S.
purchased on 05/01/2026
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5 /5
★★★★★

I appreciate your items (hat and then peaked cap). These are quality products - I have absolutely no regrets and will not hesitate to contact you for a next order.

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Max D.
purchased on 05/01/2026
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4 /5
★★★★☆

Excellent quality! Fast delivery! The only downside is that the children's size is really too small and it's not indicated.

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Thomas M.
purchased on 16/12/2025
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5 /5
★★★★★

Perfect as usual!

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Julien M.
purchased on 04/01/2026
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5 /5
★★★★★

Perfect

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Richard L.
purchased on 05/01/2026
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5 /5
★★★★★

Very nice experience at Chapellerie Traclet, the preparation and delivery were very fast.

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Omar B.
purchased on 06/01/2026
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5 /5
★★★★★

Always the same pleasure to receive the order. Thank you to the whole team.

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Djamila G.
purchased on 05/01/2026
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5 /5
★★★★★

Never disappointed!

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Guy L.
purchased on 05/01/2026
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5 /5
★★★★★

Serious.

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Pierre M.
purchased on 05/01/2026
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5 /5
★★★★★

Very nice site

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Simone H.
purchased on 01/01/2026
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5 /5
★★★★★

I found a serious house, I recommend

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Jean Louis F.
purchased on 05/01/2026
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5 /5
★★★★★

Impeccable

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Paula M.
purchased on 04/01/2026
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5 /5
★★★★★

Very nice hat

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Fabrice G.
purchased on 04/01/2026
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5 /5
★★★★★

Berets well received, delivery faster than the expected date. I recommend

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Clément D.
purchased on 02/01/2026
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5 /5
★★★★★

Ultra fast delivery! Very nice hat!

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Virginie G.
purchased on 31/12/2025
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Answer from Chapellerie Traclet
Hello Virginie,

Thank you very much for your review and your rating of 5/5! We are delighted that you appreciated the speed of our delivery and the quality of your hat. Your satisfaction is our priority. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very nice hat.

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Dagmar S.
purchased on 03/01/2026
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Answer from Chapellerie Traclet
Hello Dagmar,

Thank you very much for your flattering review! We are delighted that you like our hat. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Great product but delivery time not respected as it arrived after Christmas!

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Pascale R.
purchased on 22/12/2025
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Answer from Chapellerie Traclet
Hello Pascale,

Thank you very much for your positive feedback on our product! We are delighted that you like it. We sincerely apologize for the delay in delivery and understand your disappointment. Your feedback is valuable and helps us improve our service. We hope to see you again very soon on our site!

Best regards,
The Chapellerie Traclet team
4 /5
★★★★☆

Good quality hat (sailor cap), well made. The fabric is a little thinner than I would have liked. Quick and attentive after-sales service.

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Hannah D.
purchased on 22/12/2025
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Answer from Chapellerie Traclet
Dear Hannah,

Thank you very much for your feedback and constructive comments. We are delighted that you are satisfied with the quality of your sailor cap and that our after-sales service has met your expectations. We take note of your feedback regarding the fabric to improve our offer. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Item conforms to the description, very satisfied with the quality. Fast shipping, received very quickly.

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Marie Josée T.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Dear Marie Josée,

We sincerely thank you for your wonderful 5-star review. We are delighted to learn that the item met your expectations and that you appreciate its quality. Your satisfaction is our priority, and we always do our best to ensure a fast shipping. We hope to see you again soon on our site.

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Very good nothing to complain about

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Eric C.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
Hello Eric,

Thank you very much for your flattering review! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and your positive feedback motivates us to continue providing the best possible service.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Great!!

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Angelina L.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
Dear Angelina,

We sincerely thank you for your flattering review and are delighted that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward and we hope to see you again soon for new discoveries.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

The ordered items are very good. Too bad that Colissimo did not meet expectations.

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Bernard D.
purchased on 07/12/2025
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Answer from Chapellerie Traclet
Dear Bernard, we sincerely thank you for your positive feedback regarding the quality of our items. We are sorry to hear that you encountered issues with the Colissimo service. Rest assured that we take your feedback into consideration to further improve our service.
5 /5
★★★★★

Good and I recommend.

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Jacques L.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Dear Jacques,

We sincerely thank you for your flattering review and your recommendation. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your trust is our greatest reward. Do not hesitate to come back to see us soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Satisfied but I expected a felt a little thicker, with better hold. Maybe I didn't choose the right model? In the meantime, I wear it every day and it will be fine for this winter and the beginning of spring. Thank you for the shipment, on time and perfectly packaged.

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Pierre T.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
Hello Pierre,

We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you appreciate your hat and the quality of our service. Please feel free to contact us for advice on other models if you are looking for a thicker felt in the future.
5 /5
★★★★★

Superb hat

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Pascal D.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Pascal. We are delighted that our hat met your expectations. Do not hesitate to come back to us to discover our new collections!
4 /5
★★★★☆

Good product, just a shame to have paid €8 for a return.

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Jérémy L.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Hello Jérémie,

Thank you for your positive feedback regarding our products. We understand your disappointment regarding the return fees and want to assure you that we are doing our best to offer advantageous solutions to our customers. Your feedback is valuable and will help us continue to improve our service. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good!

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Guillaume P.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Hello Guillaume,

We sincerely thank you for your positive review and your 5-star rating! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Please feel free to reach out to us if you need advice or if you are looking for a new hat. See you very soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Elegant and functional item at a very attractive price. Transaction without problems. I recommend

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Fabienne P.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
Hello Fabienne,

We sincerely thank you for your flattering review and are delighted that you appreciated the quality and price of our items. Your recommendation means a lot to us and we hope to see you again soon on our site "Chapellerie Traclet".

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Good quality product, good value for money

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Foligne L.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Hello Foligne,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you are satisfied with the quality of our products and their value for money. Your satisfaction is our priority. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Conforms to my order but not yet given to the concerned person

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Helene R.
purchased on 22/12/2025
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Answer from Chapellerie Traclet
Hello Hélène,

We sincerely thank you for your positive feedback and for the 5/5 rating. We are delighted to learn that your order meets your expectations. We hope that the person to whom you will give it will be just as satisfied. Please do not hesitate to reach out to us if you need anything.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

Nice item. The faux fur is quite pretty. The chapka seems warm: verdict in 3 weeks in Canada

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Christine M.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Madame Christine, we warmly thank you for your positive review and your flattering comments about our article. We are delighted to learn that you like the quality of the faux fur and hope that the chapka will provide you with all the necessary warmth during your stay in Canada. Do not hesitate to get back to us with your impressions after your trip!
5 /5
★★★★★

Responds quickly and perfect delivery

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Vanessa A.
purchased on 02/01/2026
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Answer from Chapellerie Traclet
Dear Vanessa,

We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that our response speed and the quality of our delivery service met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

I am very satisfied with my purchase!

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David P.
purchased on 04/01/2026
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Answer from Chapellerie Traclet
Hello David,

We warmly thank you for your flattering review and are delighted to hear that you are very satisfied with your purchase! Your satisfaction is our priority, and we hope to see you soon on our site. Please do not hesitate to contact us if you need help or advice.

Best regards,
The Traclet Hat Shop Team
5 /5
★★★★★

Everything went well

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Farid E.
purchased on 03/01/2026
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Answer from Chapellerie Traclet
Hello Farid,

We sincerely thank you for your positive feedback and are delighted to hear that your experience on our site "Chapellerie Traclet" went well. We remain at your disposal for any questions or future needs and hope to see you again soon among our clients.

Best regards,
The Chapellerie Traclet team.