Reviews Chapellerie Traclet

Many models. However, it is a pity not to have any size in cm on the one-size models. This resulted in a return because it was far too small. Only my 12-year-old child could wear it. It is also a pity not to have staff available by phone.

I had given 5 to my previous order because it was impeccable, now 2 (Bad). It's far from being the case for this one. My partner's hat costing over 100€ arrived with numerous defects, several threads had to be properly adjusted as well as pieces of straw.

Delivery offered by chronopost as an option with a significant surcharge and arrival of the product with delay. What interest!!?

No particular opinion

The photo and description of the hat on the website do not correspond at all to the delivered merchandise.

I cannot select multiple hat choices at the same time

A lot of choices. Apparently of quality but Women's beret one size (probably XXL) so unwearable. Fortunately, I manage with sewing. A warning would have been welcome..

The wait was long: 2 months to receive the hat. The packaging is quite succinct, but the hat is of superb quality!

Hello, I had made a comment when I placed my order, to put a foam or cork band so that the hat fits perfectly to my head size. (by the way, it is well indicated on your site to take the larger size if you are between two sizes, and to adjust with these bands.) Anyway, no band in the package. If you could send them to me, that would be perfect.

Be careful with the regular updating of the list of collection points offered on the Traclet site: the relay point for receiving the package found on the Traclet site no longer existed. I had to choose another one. Aside from this slight inconvenience, everything was perfectly handled within a controlled timeframe.

No particular issues on your site

Too long delay between order and delivery

Everything would have been fine if the sizes of the caps were correct, on the two caps that are size 57, the Camaret is correct, but the Benodet is well marked 57, but for me it is size 58 because it is loose, so please review this with your manufacturers.

Order placed for delivery in 24 hours. The delivery was supposed to take place on Thursday and the order was delivered on Saturday by Chronopost.

Delay on the order, without explanation. No information on the shipment.

Order without issue but despite measuring the head circumference at 56, the size of the delivered hat is unfortunately too small. I use it because I have no choice due to leaving for vacation, but the Large model seems unsuitable. Given the price, I admit my disappointment. My forehead is marked after wearing it even for a few minutes. Disappointing.

Satisfied delivery on time

Items often unavailable and random sizes

Mixed feelings about this item

I like the hat (quality) but it wasn't really what I wanted, and moreover the brown is very dark.

Item as described, delivery time not respected, delivery information incorrect...

Regarding the use of the site up to the order, nothing to say, everything went well. The ordered product is of quality, now let's see how it performs in use. The only issue in the process is the delivery by COLISSIMO. Still as catastrophic, like this company. I was almost lucky to have received my package. This is certainly the only point that will make me hesitate to order from Traclet in the future unfortunately. Unless another option allows for home delivery...

Hat damaged on one side

Funny management of relationships! Pay and learn that the product is not available! Finally delivered a few days later without any information.

The French colonial helmet in large size is much smaller than expected. I bought this colonial helmet which is described as adjustable for sizes 60-64. My head measures 61.5 cm, but even in its widest position, it is too tight for me. To end on a positive note: the hat was delivered quickly.

Super fast shipping but the hat received did not have the ribbon seen in the photo on the site and is a bit larger than announced

It's too long to receive the order

Non-respect of the initial delivery deadline. However, very beautiful quality product.. which makes an impression

Delivery on time but packaging too small so hat with creases and slightly deformed

Order taking without problem, but once it's done, you announce that there is a stock shortage, without giving a delivery time and you charge the credit card. Not very correct

Fundamentally disappointed not to find your hat in local hat shops or at summer markets, and having to order it online with all the precariousness of Ubers and transport that this generates. A cost that explodes as a result!

Quite happy with my delivery, except for the size. I took an S (head circumference 54cm), it is marked S on the label and the invoice, but the head circumference of the hat is more like an M because there is really too much margin for it to be really an S. I have other hats, all in S, my size, which fit me perfectly, while this one falls over my ears... It would be good to be able to insert adhesive bands to adjust it better. Otherwise, nothing to say, it's a beautiful hat, of quality, conforming to the photo and the order.

See our exchanges by email.

The hat is relatively fragile I have already noticed a snag while I take care of it.

2 months to get 2 Berets

The site is well designed. The photos are pretty. Easy navigation. However, the fact that most products are made to order gives an impression of drop shipping. The colors in the photos differ slightly from the received item. Otherwise, it's great

Only 1 item out of 2 corresponds to what I ordered.

I am often blocked by cookies and I had difficulties displaying my cart before payment.

The color rendering on the site is sometimes misleading compared to reality

The order tracking is non-existent.