English
/10
★★★★★
based on 35893 reviews published
★★★★★
based on 35893 reviews published
Latest positive customer reviews
5
/5
★★★★★
Orders are delivered quickly and the items arrive in perfect condition.
Joël G.
purchased on 01/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Joël,
Thank you very much for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with the speed of our deliveries and the quality of the items. Your feedback is valuable and motivates us to continue providing quality service.
See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with the speed of our deliveries and the quality of the items. Your feedback is valuable and motivates us to continue providing quality service.
See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
As usual, excellent!
Olivier P.
purchased on 01/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Olivier,
Thank you very much for your review! We are delighted to know that you are always satisfied with your experience at Chapellerie Traclet. Your loyalty is our greatest reward. See you very soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review! We are delighted to know that you are always satisfied with your experience at Chapellerie Traclet. Your loyalty is our greatest reward. See you very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The delivery time was a bit long but the quality of the cap is worth the wait.
Thomas D.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Thomas,
Thank you for your glowing review and for your 5 stars. We are delighted to learn that the quality of the cap met your expectations, despite a delivery delay longer than we wished. Your satisfaction is our priority, and we are constantly working to improve our services. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you for your glowing review and for your 5 stars. We are delighted to learn that the quality of the cap met your expectations, despite a delivery delay longer than we wished. Your satisfaction is our priority, and we are constantly working to improve our services. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Hat conforms and well packaged, thank you.
Bernard N.
purchased on 20/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Bernard,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that your hat meets your expectations and that its packaging satisfied you. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that your hat meets your expectations and that its packaging satisfied you. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Nothing particular to say, the 2 products correspond to what I expected in terms of quality. The delivery times were respected. Thank you.
Daniel D.
purchased on 28/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
We sincerely thank you for your review and are delighted to learn that our products met your expectations in terms of quality. We place great importance on respecting delivery times to satisfy our customers. Please feel free to reach out to us if you need anything.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and are delighted to learn that our products met your expectations in terms of quality. We place great importance on respecting delivery times to satisfy our customers. Please feel free to reach out to us if you need anything.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Good quality product at a fair price. Fast delivery.
Philippe T.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive feedback, Philippe. We are delighted to learn that you are satisfied with the quality of our products as well as the speed of our delivery service. Your opinion is valuable and motivates us to continue offering the best to our customers.
5
/5
★★★★★
Very satisfied
Lucien F.
purchased on 23/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Lucien,
We sincerely thank you for your glowing review and for taking the time to share your satisfaction. Your feedback is valuable and motivates us to continue offering quality products and services at our Chapellerie Traclet. We look forward to serving you again!
We sincerely thank you for your glowing review and for taking the time to share your satisfaction. Your feedback is valuable and motivates us to continue offering quality products and services at our Chapellerie Traclet. We look forward to serving you again!
5
/5
★★★★★
Very nice sailor hat. The embroidered lettering is just a bit off.
Leslie V.
purchased on 17/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Leslie,
Thank you very much for your review and your 5/5 rating! We are delighted that you love your sailor hat. We take note of your comment regarding the embroidered lettering and will ensure to improve this point in the future. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your 5/5 rating! We are delighted that you love your sailor hat. We take note of your comment regarding the embroidered lettering and will ensure to improve this point in the future. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Product as described and fast shipping, and perfect packaging
Dridi H.
purchased on 24/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Dridi. We are delighted to learn that our products met your expectations and that the shipping and packaging satisfied you. Your satisfaction is our priority, and we hope to see you again soon on our site "Traclet Hat Shop."
5
/5
★★★★★
All good, thank you
Neil M.
purchased on 23/01/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Neil. Your satisfaction is our priority, and we are delighted that your experience on our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Perfect
Paul-jacques D.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Paul-Jacques,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Denis P.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Denis,
We warmly thank you for your flattering feedback and your perfect score. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering feedback and your perfect score. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Order received quite quickly. Item seems to be of quality and approved to protect the face from the sun due to an actinic keratosis issue. It is reassuring to have items that seem to be of quality.
Gérard F.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Gérard,
Thank you very much for your positive review and for taking the time to share your experience. We are delighted to learn that your order was received quickly and that our product meets your expectations in terms of quality and protection. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and for taking the time to share your experience. We are delighted to learn that your order was received quickly and that our product meets your expectations in terms of quality and protection. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Jeanne-marie P.
purchased on 25/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Jeanne-Marie,
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our greatest reward. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop team
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our greatest reward. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
-
David L.
purchased on 22/02/2026
Translated review
Answer from Chapellerie Traclet
Hello David,
We warmly thank you for your 5-star review. Your satisfaction is our priority and we are delighted that our service met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your 5-star review. Your satisfaction is our priority and we are delighted that our service met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Thinner than my old one
Frederic L.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Frédéric,
Thank you very much for your review and your 4/5 rating. We are delighted that you chose our site, even though we take your comment about the thickness of our product into account. Your feedback is valuable and helps us improve our offer. Please do not hesitate to contact us if you have any questions or need advice for another model.
Best regards,
The Traclet Hat Shop team
Thank you very much for your review and your 4/5 rating. We are delighted that you chose our site, even though we take your comment about the thickness of our product into account. Your feedback is valuable and helps us improve our offer. Please do not hesitate to contact us if you have any questions or need advice for another model.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
-
Daniel G.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
We warmly thank you for your flattering review and your 5/5 rating! Your satisfaction is our priority and your encouragement motivates us to continue providing the best possible service. Please do not hesitate to reach out to us if you have any questions or need advice on our products.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and your 5/5 rating! Your satisfaction is our priority and your encouragement motivates us to continue providing the best possible service. Please do not hesitate to reach out to us if you have any questions or need advice on our products.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
A bit of a delay because my size was no longer in stock but it was worth the wait! Just perfect
Dylan D.
purchased on 04/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Dylan,
Thank you very much for your review and your understanding regarding the processing delay of your order. We are delighted to learn that you are satisfied with your hat! Please feel free to come back to us, we will always be here to help you.
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your understanding regarding the processing delay of your order. We are delighted to learn that you are satisfied with your hat! Please feel free to come back to us, we will always be here to help you.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Always beautiful hats and fast shipping. Thank you
Didier D.
purchased on 24/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Didier, we sincerely thank you for your flattering review. We are delighted that you like our hats and that you appreciated the speed of our service. We look forward to seeing you again soon on our site!
5
/5
★★★★★
Item corresponding to the photo and description. However, delivery was very long. Hat ordered mid-December, delivered early March
Marie Francoise D.
purchased on 12/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Marie Françoise,
Thank you very much for your review and your perfect rating! We are delighted that the item met your expectations. We apologize for the delivery delay and understand your frustration. We are constantly working to optimize this part of our service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your perfect rating! We are delighted that the item met your expectations. We apologize for the delivery delay and understand your frustration. We are constantly working to optimize this part of our service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Good quality. Product perfectly matching the description. Received very quickly. Perfect.
Martine J.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Martine,
We warmly thank you for your flattering review and for taking the time to share your experience. We are delighted to learn that the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and for taking the time to share your experience. We are delighted to learn that the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Fast delivery, excellent quality hat. Perfect
Laurent J.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurent,
We warmly thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with the quality of your hat and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with the quality of your hat and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Easy cross border transaction
Ronald M.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Ronald. We are delighted to learn that you found the transaction easy, and this reflects our commitment to providing a quality customer experience, even internationally. Please do not hesitate to reach out to us for any future needs, we will be happy to assist you.
5
/5
★★★★★
Hello, I have received my package and I am happy with my order.
Cathicia R.
purchased on 13/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Cathicia,
We sincerely thank you for your positive review and are delighted to learn that your order fully satisfies you. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and are delighted to learn that your order fully satisfies you. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very nice hat. Thank you
Daniel U.
purchased on 19/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Daniel,
We warmly thank you for your flattering review and your 5-star rating. We are delighted that you like our hat and hope it will accompany you in style. Please do not hesitate to reach out to us if you need any further advice or products.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your 5-star rating. We are delighted that you like our hat and hope it will accompany you in style. Please do not hesitate to reach out to us if you need any further advice or products.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Product conforms to the description. Extremely long delivery times, over 4 weeks!
Raymond M.
purchased on 20/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Raymond,
We sincerely thank you for your 5/5 rating and are delighted to learn that the product met your expectations. We also want to apologize for the delivery delays that may have caused inconvenience. We are constantly working to improve our service to provide an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your 5/5 rating and are delighted to learn that the product met your expectations. We also want to apologize for the delivery delays that may have caused inconvenience. We are constantly working to improve our service to provide an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
One star removed for the delay in obtaining and delivery (February), even though I understood your difficulties, but it was a gift planned for Christmas. The quality of the product is, however, impeccable
Ludovic M.
purchased on 14/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Ludovic, we sincerely thank you for your feedback and your understanding regarding the delivery delay. We are pleased that the quality of our product met your expectations. Your satisfaction is our priority, and we will continue to work on our timelines to improve our customers' experience.
5
/5
★★★★★
Very satisfied with both the ordered products (a hat and a visor) the hat in particular is very beautiful and the packaging of the package (perfect).
Josiane P.
purchased on 22/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Josiane,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you are satisfied with your purchases, especially the beauty of your hat. Your satisfaction is our priority, and we always ensure that each package is carefully prepared. We look forward to seeing you soon on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you are satisfied with your purchases, especially the beauty of your hat. Your satisfaction is our priority, and we always ensure that each package is carefully prepared. We look forward to seeing you soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Online store attentive to its customers, both by email and by phone. Dialogue, speed in shipping, fast and perfect delivery. Very serious store.
Tanguy G.
purchased on 19/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Tanguy,
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to learn that you appreciated our attentiveness and the speed of our service. Your trust motivates us to continue offering the best to our customers. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to learn that you appreciated our attentiveness and the speed of our service. Your trust motivates us to continue offering the best to our customers. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
5/5
Nathalie E.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Nathalie,
We warmly thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our offer has met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our offer has met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Comfortable, pleasant to wear, fast delivery
Marianne F.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Marianne,
Thank you so much for your flattering review! We are thrilled to hear that you find our hats comfortable and pleasant to wear, and that the delivery was fast. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Traclet Hat Shop team.
Thank you so much for your flattering review! We are thrilled to hear that you find our hats comfortable and pleasant to wear, and that the delivery was fast. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Traclet Hat Shop team.
5
/5
★★★★★
Fast delivery.
Gaillard C.
purchased on 24/02/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Mr. Gaillard. We are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on our site.
5
/5
★★★★★
Perfect!
Cindy L.
purchased on 07/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Cindy,
We sincerely thank you for your glowing review! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Your satisfaction is our greatest reward. We hope to welcome you again very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your glowing review! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Your satisfaction is our greatest reward. We hope to welcome you again very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The item received corresponds well to the image on the site. No disappointment and very positive review.
Noelle R.
purchased on 21/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Noelle,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that the item received met your expectations and the image presented on our site. Your satisfaction is our priority and we hope to see you soon on our online store.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that the item received met your expectations and the image presented on our site. Your satisfaction is our priority and we hope to see you soon on our online store.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Good product faithful to my expectations thank you
René B.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Hello René,
Thank you very much for your positive feedback! We are delighted to learn that our product has met your expectations. Your satisfaction is our priority. Please do not hesitate to reach out to us if you need help or advice.
Best regards,
The Traclet Hat Shop team
Thank you very much for your positive feedback! We are delighted to learn that our product has met your expectations. Your satisfaction is our priority. Please do not hesitate to reach out to us if you need help or advice.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Fast shipping, quality item
Valerie G.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Valerie,
A big thank you for your glowing review! We are delighted to learn that you are satisfied with the speed of shipping and the quality of our item. Your satisfaction is our priority!
See you soon on our site,
The Chapellerie Traclet team
A big thank you for your glowing review! We are delighted to learn that you are satisfied with the speed of shipping and the quality of our item. Your satisfaction is our priority!
See you soon on our site,
The Chapellerie Traclet team
5
/5
★★★★★
Great quality item and service.
Ian D.
purchased on 21/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Ian. We are delighted to learn that the quality of our items and our service met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
5
/5
★★★★★
Perfect
Laurence C.
purchased on 21/02/2026
Translated review
Answer from Chapellerie Traclet
Madame Laurence, we warmly thank you for your perfect rating of our site "Chapellerie Traclet". Your satisfaction is our greatest reward and we are delighted to have been able to meet your expectations. We look forward to seeing you online soon!
5
/5
★★★★★
A hat of impeccable quality, super packaging for transport. I can't wait to give it next Saturday.
Christian G.
purchased on 20/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Christian,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the quality of your hat and our packaging. We hope that the person who receives it will be just as pleased. Please do not hesitate to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the quality of your hat and our packaging. We hope that the person who receives it will be just as pleased. Please do not hesitate to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
I am very happy with your products, but there was a long wait to receive my second cap.
Stevens D.
purchased on 20/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Stevens,
We sincerely thank you for your positive feedback on our products. We are delighted to hear that you are satisfied with your first cap. We apologize for the delivery delay of your second order and are constantly working to improve our service. We hope you will also enjoy your next cap. Please do not hesitate to contact us with any questions!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback on our products. We are delighted to hear that you are satisfied with your first cap. We apologize for the delivery delay of your second order and are constantly working to improve our service. We hope you will also enjoy your next cap. Please do not hesitate to contact us with any questions!
Best regards,
The Chapellerie Traclet team