/10
★★★★★
based on 35255 reviews published
★★★★★
based on 35255 reviews published
Latest customer reviews
5
/5
★★★★★
Very beautiful product
Nathalie C.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Nathalie,
We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfectly satisfied with my purchase
Bernard B.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Bernard,
We sincerely thank you for your positive review and are delighted to hear that you are perfectly satisfied with your purchase. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet".
Best regards,
The Traclet team
We sincerely thank you for your positive review and are delighted to hear that you are perfectly satisfied with your purchase. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet".
Best regards,
The Traclet team
3
/5
★★★☆☆
Disappointed by the rendering of the product on me, the limits of online shopping!
Eric V.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Eric,
We thank you for taking the time to share your review. We understand your disappointment regarding the rendering of the product on you, and we are aware that online shopping can sometimes involve uncertainties. Please feel free to contact us to discuss your experience, we would be happy to help you find a hat that would suit you better.
Best regards,
The Chapellerie Traclet team.
We thank you for taking the time to share your review. We understand your disappointment regarding the rendering of the product on you, and we are aware that online shopping can sometimes involve uncertainties. Please feel free to contact us to discuss your experience, we would be happy to help you find a hat that would suit you better.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Perfect. Received earlier than announced. Thank you.
Alain B.
purchased on 09/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Alain, we warmly thank you for your positive feedback. We are delighted to hear that your order was delivered quickly and that you are satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for your future needs, we will always be here to serve you.
5
/5
★★★★★
Fast shipping, good packaging
Guillaume C.
purchased on 04/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Guillaume, we sincerely thank you for your flattering review. We are delighted to hear that you appreciated the speed of the shipping as well as the care taken in packaging your order. Your satisfaction is our priority, and we hope to see you soon on our site "Chapellerie Traclet".
2
/5
★★☆☆☆
I ordered a cap in size 58 and I received size 59
Michel J.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel,
Thank you for your feedback. We are sincerely sorry to hear that the size of your cap did not meet your expectations.
The cap from this manufacturer comes in sizes S, M, L, and XL, which are 55, 57, 59, and 61.
If size 59 cm is the size you received, the next smaller size is 57, as this manufacturer does not size in centimeter increments.
It is certainly possible to exchange it if you wish.
Your trust is our priority.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback. We are sincerely sorry to hear that the size of your cap did not meet your expectations.
The cap from this manufacturer comes in sizes S, M, L, and XL, which are 55, 57, 59, and 61.
If size 59 cm is the size you received, the next smaller size is 57, as this manufacturer does not size in centimeter increments.
It is certainly possible to exchange it if you wish.
Your trust is our priority.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent quality of hats! Fast shipping, in short, classy!
Vincent A.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Vincent, we warmly thank you for your flattering feedback on our site "Chapellerie Traclet." We are delighted to learn that the quality of our hats as well as the speed of shipping met your expectations. We look forward to serving you again soon!
5
/5
★★★★★
Well-made site. Important choice and quality products. Satisfied with my purchase.
Francois R.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, François. We are delighted to learn that our site satisfied you and that the quality of our products met your expectations. Please feel free to reach out to us for any future orders, we will be happy to assist you again.
5
/5
★★★★★
Very good choice and good quality products
Thomas J.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Thomas. We are delighted to hear that you appreciated the quality of our products and the selection we offer. Your satisfaction is our priority, and we hope to see you soon on our site.
5
/5
★★★★★
Pork pie hat Traclet super beautiful, quality, fast shipping, careful packaging... perfect!
Marina D.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Marina,
Thank you very much for your flattering review! We are delighted that you are satisfied with your pork pie hat and our service. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you very soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you are satisfied with your pork pie hat and our service. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you very soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping, item conforms, satisfactory transaction
Jean François V.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Jean François, we sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet." Your satisfaction is our priority, and we hope to see you again soon.
5
/5
★★★★★
Excellent house, important choice, a bit long delays but I understand that one cannot have an excessive stock, perfect item exchange
Jean-michel L.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Jean-Michel. We are delighted that our selection pleased you and appreciate your understanding regarding the delivery times. Your satisfaction remains our priority, and we are happy that the item exchange went well.
5
/5
★★★★★
Hello thank you super a+
Frantz F.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Frantz,
We sincerely thank you for your review and for the 5/5 rating you gave us. We are delighted to hear that you were satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and for the 5/5 rating you gave us. We are delighted to hear that you were satisfied with your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
TipTop!
Andreas W.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Andreas, we sincerely thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Fast shipping, quality as promised.
Alexandra N.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Alexandra,
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you appreciated the speed of our shipping as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted to learn that you appreciated the speed of our shipping as well as the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Ok
Joris D.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Joris,
We sincerely thank you for your review. Even a simple "Ok" makes us happy and encourages us to continue providing quality service. Please feel free to reach out to us for any questions or needs regarding our products. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review. Even a simple "Ok" makes us happy and encourages us to continue providing quality service. Please feel free to reach out to us for any questions or needs regarding our products. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Nothing to say Everything is perfect
Gerard B.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review and your 4/5 rating, Mr. Gérard. We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please feel free to reach out to us for any questions or suggestions, we will always be here to listen to you.
5
/5
★★★★★
Product conforms to my wish. Excellent responsiveness from Traclet.
Louis G.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Louis,
Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that the product meets your expectations and that our responsiveness satisfied you. Please feel free to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your 5-star rating! We are delighted to learn that the product meets your expectations and that our responsiveness satisfied you. Please feel free to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Philippe B.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Mr. Philippe. Your satisfaction is our priority, and we are delighted that your experience on the Chapellerie Traclet site met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
The hat is superb and the delivery was very fast! THANK YOU
Atsuko B.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Atsuko, we sincerely thank you for your flattering review and are delighted that our hat met your expectations. Your satisfaction as well as the speed of our delivery service are our priorities. We look forward to welcoming you again on our site "Chapellerie Traclet."
5
/5
★★★★★
Very good
Jean-jacques B.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Jean-Jacques,
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that you appreciated your experience at Chapellerie Traclet. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that you appreciated your experience at Chapellerie Traclet. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team.
3
/5
★★★☆☆
Package arrived 1 week late and the parcel was completely torn! Fortunately, the merchandise was not damaged....
Aline B.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Aline, we thank you for taking the time to share your experience. We are sorry to learn that your package arrived late and in a damaged state. Please be assured that we take your comments into account to improve our delivery service.
5
/5
★★★★★
Perfect
Benjamin M.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Benjamin,
Thank you very much for your positive review and your 5/5 rating! We are delighted that you found your experience at Chapellerie Traclet perfect. Your satisfaction is our greatest reward.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted that you found your experience at Chapellerie Traclet perfect. Your satisfaction is our greatest reward.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Impeccable
Vincent S.
purchased on 14/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Vincent,
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback is a great motivation for our team. See you soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback is a great motivation for our team. See you soon!
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Hello, Although the production delay may extend slightly beyond what was planned, the received product is of exceptional quality and I am very satisfied. Best regards, Mr. De AZCARATE
Miguel D.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Mr. De Azcarate,
Thank you for your feedback and we are delighted to hear that you are satisfied with the quality of your product. We also apologize for the slight delay in the production time and appreciate your understanding. We look forward to serving you again.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback and we are delighted to hear that you are satisfied with the quality of your product. We also apologize for the slight delay in the production time and appreciate your understanding. We look forward to serving you again.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Return and refund done
Joel Q.
purchased on 11/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Joël,
We sincerely thank you for your review and for your rating of 4/5. We are delighted to learn that the return and refund process went smoothly for you. Your satisfaction is our priority, and we hope to see you again soon on our site for your next order. Please feel free to contact us if you have any questions or additional needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and for your rating of 4/5. We are delighted to learn that the return and refund process went smoothly for you. Your satisfaction is our priority, and we hope to see you again soon on our site for your next order. Please feel free to contact us if you have any questions or additional needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping and well packaged, the item is very satisfactory, in line with the presentation
Monique V.
purchased on 13/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Monique,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that the shipping was fast and that the item fully satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that the shipping was fast and that the item fully satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Fersgfregreger
Charles L.
purchased on 13/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Charles,
We warmly thank you for your 5-star rating and for your feedback, even if it seems a bit mysterious! Your satisfaction is paramount to us, and we hope that your experience with Chapellerie Traclet has met your expectations. Please feel free to contact us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your 5-star rating and for your feedback, even if it seems a bit mysterious! Your satisfaction is paramount to us, and we hope that your experience with Chapellerie Traclet has met your expectations. Please feel free to contact us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
1
/5
★☆☆☆☆
Good quality product as ordered. However, it is disappointing that the after-sales service is so unpleasant.
Anne O.
purchased on 28/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Anne,
Thank you for your feedback, and we are glad that you are satisfied with the product. We apologize for the disappointing experience you encountered with our after-sales service. Your satisfaction is our priority, and we will ensure to improve our communication. Please do not hesitate to contact us directly if you wish to discuss your experience further.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback, and we are glad that you are satisfied with the product. We apologize for the disappointing experience you encountered with our after-sales service. Your satisfaction is our priority, and we will ensure to improve our communication. Please do not hesitate to contact us directly if you wish to discuss your experience further.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Item delivered on time and as described.
Hassan A.
purchased on 13/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Hassan. We are delighted to learn that your experience with our site "Chapellerie Traclet" has met your expectations, both in terms of delivery times and the conformity of the item. Please feel free to reach out to us for your future purchases!
5
/5
★★★★★
Very nice phone reception
Pauline D.
purchased on 11/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Pauline,
We sincerely thank you for your flattering review and for the perfect score you gave us. It is a pleasure for our team to offer you a warm welcome, whether by phone or in-store. Your satisfaction is our priority and your encouragement motivates us to continue to excel. We look forward to welcoming you back to Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the perfect score you gave us. It is a pleasure for our team to offer you a warm welcome, whether by phone or in-store. Your satisfaction is our priority and your encouragement motivates us to continue to excel. We look forward to welcoming you back to Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good product, good quality, reasonable price
William R.
purchased on 11/03/2026
Translated review
Answer from Chapellerie Traclet
Hello William,
We sincerely thank you for your flattering review and for the rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products as well as their value for money. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products as well as their value for money. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent hat made in France!! Keep it up!!!!
Vincent Robert Alphonse Jean L.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Vincent Robert Alphonse Jean,
We warmly thank you for your flattering review and your 5/5 rating. We are delighted to learn that you are satisfied with your hat made in France. Your support and encouragement motivate us to continue excelling in the quality of our products. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your 5/5 rating. We are delighted to learn that you are satisfied with your hat made in France. Your support and encouragement motivate us to continue excelling in the quality of our products. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Geroges L.
purchased on 12/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Georges,
We sincerely thank you for your positive review and your 5-star rating! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback motivates us to continue to offer the best to our customers.
See you soon,
The Chapellerie Traclet team.
We sincerely thank you for your positive review and your 5-star rating! We are delighted that our site "Chapellerie Traclet" has satisfied you. Your feedback motivates us to continue to offer the best to our customers.
See you soon,
The Chapellerie Traclet team.
5
/5
★★★★★
Excellent store. Quality products at affordable prices. Friendly, understanding, and competent customer service. Fast shipping. I will definitely return.
Nadir B.
purchased on 12/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Nadir. We are delighted to learn that our products and services have met your expectations. We would be happy to welcome you back to our store and remain at your disposal for any future requests.
5
/5
★★★★★
Well received on time. Compliant with what I hoped to receive.
Jean-marc A.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Marc,
We sincerely thank you for your flattering review and are delighted to learn that your order met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and are delighted to learn that your order met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Very happy, thank you
Raymonde M.
purchased on 10/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Raymonde,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very happy with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward, and we hope to see you again very soon in our store.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very happy with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward, and we hope to see you again very soon in our store.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
An incredible choice and perfect service.
Maurice M.
purchased on 09/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Maurice,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted that you appreciated our wide selection as well as the quality of our service. Your satisfaction is our best reward, and we hope to welcome you again very soon at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your 5-star rating. We are delighted that you appreciated our wide selection as well as the quality of our service. Your satisfaction is our best reward, and we hope to welcome you again very soon at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Satisfied with the quality of the hat.
Daniel A.
purchased on 08/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Daniel, we sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with the quality of your hat and hope to see you again soon on our "Chapellerie Traclet" site. Your satisfaction is our priority.
5
/5
★★★★★
Exactly what I expected. Headband as described, fast and careful delivery.
Rodolphe M.
purchased on 10/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Rodolphe,
Thank you very much for your positive review! We are delighted that the headband met your expectations and that you appreciated the speed and care taken with the delivery. We look forward to welcoming you back to our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review! We are delighted that the headband met your expectations and that you appreciated the speed and care taken with the delivery. We look forward to welcoming you back to our site!
Best regards,
The Chapellerie Traclet team