Reviews Chapellerie Traclet

Fast and careful shipping. The straw hat received is fully compliant with the description. I am very satisfied.

Perfect

Very responsive, top

Product conforms and is of beautiful quality

BCA tart of very good manufacture, pleasant to wear and functional, delivery in 4 or 5 days

Very good

Quality and delivery deadline respected

Good shopping experience, the ordered product is of quality (although a bit pricey I must admit) and the delivery went very well.

Express delivery, article hat of superior quality. I recommend

Product conforms, fast delivery

Received the day after my order, bravo!

Good communication. Article sent immediately. Thank you

Happy with the quality of the product

Perfect

All good: the hat, the service, the delivery ...

I have been ordering for many years and have always been satisfied with the quality of the products and the delivery packaging

Very beautiful hat, conforms to tradition!

Choice, fast delivery

Clear information, details on the products

The site is very good

When I ordered, the hat was available in about 3 weeks. The deadline was respected within a few days. The customer service I contacted several times for updates responded quickly each time.

Good quality products. Large selection.

Rasconforme a

Clear and well-designed site

Totally satisfied

Perfect packaging

Perfect

T.b.

Quality products

Very happy with my purchase and the responsiveness of Tractel's customer service regarding the delays of Colissimo

Choice and always a bit more research for those +60 or xl .. In the low prices it's 57 or 59 most often. Too bad!

I am very satisfied with the items I ordered from you. The navigation on the site is simple. The delivery was made within the announced time. The quality of your caps is excellent.

"Good but can do better!" The site is well designed, clear and easy to navigate. The offer is diversified, and it's enjoyable to search there. However, a few points temper this good first impression: spelling mistakes that would make a middle school student blush on the site and deserve thorough correction, the delivery announced in 24 to 72 hours took 5 days (it's a detail but accumulated with the rest, it undermines trust in the brand), the ordered product arrived defective (badly sewn strap that detached after 2 minutes), the telephone reception regarding the product return was surreal as my interlocutor seemed indifferent. Finally, and this is where my misunderstanding lies, we are dealing with rather high prices which leads to high expectations partially disappointed by reality. Last disappointing detail: the fact that the return is at the customer's expense while it is free on many sites, whereas depending on the brand and the product the size may not fit.

I had sent an email to find out where the delivery was (the item was not available immediately), and I was surprised to receive a response in less than 24 hours, I did not expect that. The received item is impeccable

Everything is perfect! I recommend

Very good nothing to say to recommend

Reliable site. Good service and merchandise just as ordered.

Site where it is easy to navigate and see the specifics of the products well.

Impeccable service and quality items

Good product.