Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

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Acheteur Vérifié

Published on 14/10/2023 à 21h02 following a purchase from 29/09/2023

Well received, well packaged, no problem, thank you

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Acheteur Vérifié

Published on 14/10/2023 à 17h42 following a purchase from 09/10/2023

Good quality, fast delivery (ordered Monday evening and delivered Thursday noon).
Perfect size.
Responsive and friendly customer service (I had sent an email to confirm the delivery date, I received a response only a few hours later and the information given was verified).
Nothing to complain about, everything you expect from a serious online store.

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Acheteur Vérifié

Published on 14/10/2023 à 10h35 following a purchase from 10/10/2023

Nice piece that doesn't scratch too much. Good design.

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Acheteur Vérifié

Published on 14/10/2023 à 09h56 following a purchase from 10/10/2023

Good quality product.
Very fast delivery.

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Acheteur Vérifié

Published on 14/10/2023 à 09h11 following a purchase from 30/09/2023

Everything was perfect

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Acheteur Vérifié

Published on 14/10/2023 à 07h38 following a purchase from 05/10/2023

Haven't received my order yet

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Acheteur Vérifié

Published on 14/10/2023 à 00h27 following a purchase from 09/10/2023

Very high quality hat, very nice color, it is magnificent, timeless and versatile, I always want to wear it. In short, I never get tired of it, and I am sure it will last over time. I am delighted…

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Acheteur Vérifié

Published on 14/10/2023 à 00h25 following a purchase from 07/10/2023

this site is very good

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Acheteur Vérifié

Published on 13/10/2023 à 21h15 following a purchase from 10/10/2023

Very good quality item, delivered in record time and all at a very reasonable price

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Acheteur Vérifié

Published on 13/10/2023 à 21h02 following a purchase from 09/10/2023

Very beautiful product of good quality, arrived quickly. Very satisfied with my order.

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Acheteur Vérifié

Published on 13/10/2023 à 20h56 following a purchase from 09/10/2023

Product matches the photos, the promised quality is there.

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Acheteur Vérifié

Published on 13/10/2023 à 18h57 following a purchase from 07/10/2023

fast shipping, in accordance with the order.

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Acheteur Vérifié

Published on 13/10/2023 à 18h55 following a purchase from 07/10/2023

Small problem. I had ordered a pair of BROWN suspenders, it arrived BLACK, which I do not need. The other pair, Navy, is correct. What should I do?

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Acheteur Vérifié

Published on 13/10/2023 à 18h42 following a purchase from 07/10/2023

Easy and practical

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Acheteur Vérifié

Published on 13/10/2023 à 15h36 following a purchase from 06/10/2023

Fast and efficient service.

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Acheteur Vérifié

Published on 13/10/2023 à 13h56 following a purchase from 06/10/2023

Clear and concise

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Acheteur Vérifié

Published on 13/10/2023 à 08h10 following a purchase from 05/10/2023

First order. Fast delivery

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Acheteur Vérifié

Published on 12/10/2023 à 19h23 following a purchase from 05/10/2023

Good

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Acheteur Vérifié

Published on 12/10/2023 à 18h14 following a purchase from 05/10/2023

Their site is well thought out which makes navigation very enjoyable. A wide choice of headgear is available. The product arrived in a well-protected box.
I recommend this hat shop.

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Acheteur Vérifié

Published on 12/10/2023 à 08h18 following a purchase from 05/10/2023

There is a lack of color on a feather in places, delivery in a box with white paper on top and bottom, I would have appreciated a hat box, considering the price

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Acheteur Vérifié

Published on 11/10/2023 à 21h52 following a purchase from 29/09/2023

Delivery on time. Perfect

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Acheteur Vérifié

Published on 10/10/2023 à 19h08 following a purchase from 04/10/2023

Item in accordance with the description. Beautiful quality.

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Acheteur Vérifié

Published on 10/10/2023 à 14h36 following a purchase from 05/10/2023

Very nice hat (beret in my case). Excellent finish. Easy to wear

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Acheteur Vérifié

Published on 10/10/2023 à 11h47 following a purchase from 06/10/2023

Very good product. Fast shipping and careful packaging.

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Acheteur Vérifié

Published on 10/10/2023 à 09h36 following a purchase from 06/10/2023

Very good

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Acheteur Vérifié

Published on 09/10/2023 à 21h13 following a purchase from 01/10/2023

Very good

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Acheteur Vérifié

Published on 09/10/2023 à 16h24 following a purchase from 03/10/2023

Fast shipping and beautiful quality item.

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Acheteur Vérifié

Published on 09/10/2023 à 15h49 following a purchase from 04/10/2023

Excellent choice well presented, fast and quality shipping

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Acheteur Vérifié

Published on 09/10/2023 à 12h51 following a purchase from 04/10/2023

very good

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Acheteur Vérifié

Published on 09/10/2023 à 11h25 following a purchase from 04/10/2023

Very good site, impeccable service, careful and attentive. I highly recommend!

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Response from Chapellerie Traclet Published on 09/10/2023

thank you for your message and your order.
best regards
Traclet Sébastien

Acheteur Vérifié

Published on 09/10/2023 à 10h01 following a purchase from 02/10/2023

very satisfied, a lot of choices and all sizes are available, fast delivery

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Acheteur Vérifié

Published on 09/10/2023 à 09h29 following a purchase from 29/09/2023

Just perfect!

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Acheteur Vérifié

Published on 09/10/2023 à 08h15 following a purchase from 29/09/2023

Had to cover my head, no sun, I chose to go to Traclet and I always find a model that suits me

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Acheteur Vérifié

Published on 08/10/2023 à 23h20 following a purchase from 05/10/2023

Perfect

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Acheteur Vérifié

Published on 08/10/2023 à 21h37 following a purchase from 30/09/2023

Perfect fit

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Acheteur Vérifié

Published on 08/10/2023 à 21h11 following a purchase from 03/09/2023

The item we knew is very good

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Acheteur Vérifié

Published on 08/10/2023 à 20h58 following a purchase from 04/10/2023

Fast service and excellent after-sales service

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Acheteur Vérifié

Published on 08/10/2023 à 20h56 following a purchase from 01/10/2023

Glad to have seen this site on FB my husband having lost his hat bought in Australia, it allowed him to buy the same one as the lost one. Hat well packaged, fast delivery.

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Acheteur Vérifié

Published on 08/10/2023 à 20h54 following a purchase from 30/09/2023

A lot of choices, on this very easy to use site.

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Acheteur Vérifié

Published on 08/10/2023 à 08h27 following a purchase from 04/10/2023

No problem. Delivery on time. Nothing to complain about

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