Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Simple navigation on the site. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Always perfect at Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Excellent product and service by Tracelet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Perfect
Straw hat received yesterday... meets expectations and very well packaged. I will reorder soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2023
Is the braid still available that was made for the caps manufactured in Fécamp?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
I have already bought products in this store, really great, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2023
Very good brand, many choices, quality products, attractive website. Really nothing to complain about on the product side. If I don't give the maximum rating, it's simply for delivery reasons: I find it unfortunate that there is no possibility of home delivery, and that delivery to a pickup point is also charged. For products at a significant price (even if justified), and in a very competitive world at this level, it generates hesitation in ordering, perhaps for some customers, a purchase elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Order received quickly and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Very simple to use site, very large selection of models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
In line with my expectations and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
The package arrived quickly and the product meets my expectations well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Perfect service; a well-designed site where you can easily find your way, a complete and varied range of products, deadlines respected, a product delivered in accordance with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Always great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Very fast delivery, quality hat product made in Italy (and not in China) for mine. Well packaged and delivered by Colissimo (so my postman) much more convenient than regular delivery drivers. Different size choices including size 61.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Always very satisfied with the quality of the purchased products. Highly recommended.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2023
Still no hat ordered on 04/05/2023 for 05/05/2023 I requested noting that it was not delivered on 05/05/2023 for the sum of 41.30€ paying the maximum price plus 2€ for another delivery to my home I am 84 years old that it be delivered on 09/05/2023 I paid again 2€ still nothing. 2 years ago 2 hats that I never received. Do you think this is HONEST
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2023
Cap sold as a creation of the Traclet house in waxed cotton Millerain, in fact it is a cap from the brand JAXON & JAMES with no certainty of the origin of the fabric that is found 45% cheaper on the site chapeauxetcasquettes.fr
This is therefore a shameful dishonesty from the seller.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2023
Excellent hat - just as I imagined
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Very satisfied as with every order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Wide choice for brands, quality, price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Everything is in accordance with the ordered products! The site is clear and fast as well as the delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2023
Quality items, careful packaging, fast shipping. Perfect for online shopping. Prices are affordable and there is a lot of choice. Very good address for my caps.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2023
Fast delivery, product corresponding to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
Everything was impeccable, good choice when I found the item I wanted. Everything was well explained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2023
Very appreciated birthday gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Unbeatable quality-price ratio. Fast and clean delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Very good relations with the manager. The size did not match... in the process of being resolved.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Delighted! Very nice hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Great order, item received quickly and top-notch shopping experience!
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