Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
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Sona B.
Rating: 5 out of 5
following a purchase from 15/04/2026
The hats we bought are of excellent quality. However, we had to wait more than a month between the order and delivery. Unfortunately, we received no information regarding the reasons for this delay. We had ordered three hats, but had to cancel one due to lack of visibility on the delivery time. The two hats received are beautiful and we liked them so much that we ordered three more. We simply hope that the waiting time will be shorter this time.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review regarding the quality of our hats. However, we are sorry to learn that you experienced longer delivery times than expected and a lack of communication on this matter. Please be assured that we take your comments very seriously in order to improve our service and we hope that your future orders will give you complete satisfaction without delay.
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Catherine T.
Rating: 5 out of 5
following a purchase from 17/05/2026
Fast and careful shipping, very serious company
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Catherine. We are delighted to learn that you appreciated the speed and care given to your shipment. See you very soon on our site, la Chapellerie Traclet, for new discoveries!
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Beatriz U.
Rating: 5 out of 5
following a purchase from 19/05/2026
Everything perfect, just as I expected and super fast shipping
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Response from Chapellerie Traclet
Hello Beatriz,
Thank you very much for your flattering review! We are delighted that your experience with Chapellerie Traclet met your expectations and that the delivery was quick. Your satisfaction is our priority. See you soon for your next orders!
Best regards,
The Chapellerie Traclet team
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Sophie P.
Rating: 5 out of 5
following a purchase from 20/05/2026
Very beautiful hat and very nice quality. Very satisfied
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Response from Chapellerie Traclet
Dear Sophie,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with the quality of our hats and hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team.
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André B.
Rating: 5 out of 5
following a purchase from 17/05/2026
Quality hat Fast shipping
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Response from Chapellerie Traclet
Hello André,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our hats and the speed of our service. Your satisfaction is our priority!
Looking forward to seeing you again on our site.
Best regards,
The Traclet Hat Shop Team
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Danielle M.
Rating: 5 out of 5
following a purchase from 16/05/2026
Very good value for money. Simple ordering process. Fast delivery
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Response from Chapellerie Traclet
Hello Danielle,
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the quality/price ratio of our products as well as the simplicity of our ordering procedures. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team
M
Melanie X.
Rating: 5 out of 5
following a purchase from 18/05/2026
Magnificent hat
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Response from Chapellerie Traclet
Dear Mélanie,
Thank you very much for your flattering review! We are delighted to learn that our hat has managed to charm you. Your satisfaction is our greatest reward. Don't hesitate to come back and see us to discover our new collections!
Best regards,
The Traclet Hat Team
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Christine L.
Rating: 5 out of 5
following a purchase from 18/05/2026
The product is impeccable with beautiful proportions. I recommend.
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Response from Chapellerie Traclet
Hello Christine,
A big thank you for your positive review! We are delighted that the product pleases you and meets your expectations. Your recommendation is greatly appreciated.
Looking forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
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Gilbert B.
Rating: 5 out of 5
following a purchase from 19/05/2026
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Response from Chapellerie Traclet
Dear Gilbert,
We sincerely thank you for taking the time to leave a review on our site "Chapellerie Traclet". Even a brief comment like yours is precious to us. We hope that your experience met your expectations and we remain at your disposal for any questions or needs.
Best regards,
The Chapellerie Traclet team
Y
Yves G.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very satisfied; I recommend!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Yves. Your satisfaction is our priority, and we are delighted that our selection pleased you. We look forward to welcoming you again on our "Chapellerie Traclet" site!
J
Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very good, perfect can't say more or less
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Response from Chapellerie Traclet
Hello Jean-Pierre,
We sincerely thank you for your flattering review and for the perfect score you gave us. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
K
Kendrick D.
Rating: 5 out of 5
following a purchase from 18/05/2026
Size large as indicated in the description. Everything is perfect, thank you very much.
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Response from Chapellerie Traclet
Hello Kendrick,
Thank you very much for your positive feedback and your recommendation! We are delighted that our description helped you choose the right size and that you are satisfied with your purchase. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
J
Jean-Michel D.
Rating: 5 out of 5
following a purchase from 17/05/2026
Beret of very good quality, and for cheap!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Jean-Michel. We are delighted that you are satisfied with the quality of our berets and their price. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
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Frederic P.
Rating: 5 out of 5
following a purchase from 02/05/2026
Very good
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Response from Chapellerie Traclet
Hello Frédéric,
We sincerely thank you for your positive feedback and are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you have any questions or if you would like to discover more of our products.
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Delphine P.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very fast delivery and quality product matching the description
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Serge H.
Rating: 3 out of 5
following a purchase from 16/05/2026
All my current hats are size 57; your 57 size is too big
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Catherine D.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very nice quality and speed of shipping
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Catherine R.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect
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Jean-Claude D.
Rating: 5 out of 5
following a purchase from 16/05/2026
Well received
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Christine R.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect
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Christophe O.
Rating: 2 out of 5
following a purchase from 15/05/2026
Hello The hat corresponds to my needs Best regards
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Jean M.
Rating: 5 out of 5
following a purchase from 16/05/2026
Products visibly conform to the internet offer seen on the site
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Olivier R.
Rating: 5 out of 5
following a purchase from 16/05/2026
Super products sent very quickly. Thank you very much
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Celyne B.
Rating: 5 out of 5
following a purchase from 27/04/2026
Purchase of a hat with a lifetime guarantee sales argument. This guarantee has not existed for a long time but it is still listed on the site, I don't find that correct !!. Otherwise, the hat is beautiful and the shipping is fast.
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Patricia A.
Rating: 5 out of 5
following a purchase from 06/05/2026
I was well advised by the Sales Service I recommend
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Pilar Garcia G.
Rating: 5 out of 5
following a purchase from 16/04/2026
Very good experience with Chapellerie Traclet. Order received quickly, careful packaging and serious service. The proposed choice is vast, both for hats and for certain accessories and raw materials. As a professional in the hat-making sector, I particularly appreciate that they continue to keep the world of hats alive with such a complete offer. The contact is pleasant and the delivery reliable. An interesting address for enthusiasts as well as for professionals.
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Response from Chapellerie Traclet
Dear Pilar Garcia,
We warmly thank you for your flattering review and your valuable comments. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. Your satisfaction, as well as your recognition for our varied offer and our service, encourages us to continue our commitment to our clientele. We look forward to welcoming you back to our site!
Best regards,
The Chapellerie Traclet team
J
Jean-François D.
Rating: 5 out of 5
following a purchase from 12/05/2026
very good
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Response from Chapellerie Traclet
Hello Jean-François,
Thank you very much for your positive review! We are delighted that you appreciated your experience on our site "Chapellerie Traclet". Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
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Thierry D.
Rating: 5 out of 5
following a purchase from 13/05/2026
Satisfied with the product, as described.
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Response from Chapellerie Traclet
We sincerely thank you for your positive evaluation, Thierry. We are delighted to learn that the product perfectly met your expectations and remains true to its description. Your satisfaction is our priority, and we hope to welcome you back to our store soon!
A
Andrejs I.
Rating: 5 out of 5
following a purchase from 14/05/2026
Thank you!
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Response from Chapellerie Traclet
Hello Andrejs,
We warmly thank you for your flattering review! It is a pleasure to know that you appreciated your experience on our site "Chapellerie Traclet". Please do not hesitate to reach out to us for any questions or future needs.
L
Laurent B.
Rating: 5 out of 5
following a purchase from 14/05/2026
-
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Response from Chapellerie Traclet
Hello Laurent,
We warmly thank you for your positive review and for the 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" pleased you. Please do not hesitate to reach out to us for any questions or needs.
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Sébastien G.
Rating: 5 out of 5
following a purchase from 14/05/2026
happy with my purchase
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Response from Chapellerie Traclet
Hello Sébastien,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. Your satisfaction is our priority, and we hope to see you again very soon on our site.
J
Jean G.
Rating: 5 out of 5
following a purchase from 12/05/2026
very satisfied
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Response from Chapellerie Traclet
Hello Jean,
We sincerely thank you for your positive review and your rating of 5/5! We are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
V
Valerij K.
Rating: 4 out of 5
following a purchase from 08/05/2026
Not very good condition
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Response from Chapellerie Traclet
Hello Valerij,
Thank you for taking the time to share your feedback on our site "Chapellerie Traclet". We are sorry to learn that some aspects of your experience did not meet your expectations. We place great importance on the quality of our products and would be happy to discuss this further with you to improve our services. Please do not hesitate to contact us with any suggestions or comments.
Best regards,
The Chapellerie Traclet team
L
Luc K.
Rating: 5 out of 5
following a purchase from 30/04/2026
Everything went well
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Response from Chapellerie Traclet
Dear Luc,
We warmly thank you for your positive feedback and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to learn that your experience was satisfactory. Please feel free to reach out to us for your future orders, we will always be happy to serve you.
Best regards,
The Chapellerie Traclet team
M
Michel O.
Rating: 5 out of 5
following a purchase from 12/05/2026
Perfect article. Fast delivery.
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you are satisfied with your article and our delivery service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
J
Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 12/05/2026
Excellent quality
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Response from Chapellerie Traclet
Dear Jean-Pierre,
We sincerely thank you for your flattering review and your perfect rating of 5/5! We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Sophie C.
Rating: 5 out of 5
following a purchase from 07/05/2026
Perfect!
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Response from Chapellerie Traclet
Hello Sophie,
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" has satisfied you. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
R
Richard C.
Rating: 3 out of 5
following a purchase from 10/05/2026
Awesome service, especially as I made a mistake and had to make a change of size. Prompt, polite, and effective. Thank you
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Response from Chapellerie Traclet
Dear Richard,
We warmly thank you for your feedback and are delighted to hear that you appreciated our service, especially during your size change. Your satisfaction is our priority and your comments encourage us to continue improving our offer. We hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
F
Franck R.
Rating: 5 out of 5
following a purchase from 11/05/2026
PERFECT
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Response from Chapellerie Traclet
Dear Franck,
Thank you very much for your flattering review! We are delighted to hear that you are completely satisfied with your experience with Chapellerie Traclet. Your support motivates us to continue providing quality service.
See you soon!
The Chapellerie Traclet team
F
François Xavier B.
Rating: 5 out of 5
following a purchase from 28/04/2026
Correct, package received
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Response from Chapellerie Traclet
Hello François Xavier,
Thank you sincerely for your positive feedback and for taking the time to share your experience with us. We are delighted that your package was received in the best conditions. Please do not hesitate to reach out to us if you need assistance or for any other order!
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