★★★★★
based on 35255 reviews published
Latest customer reviews
Fast delivery and careful packaging. I recommend!
We warmly thank you for your flattering review and your recommendation. We are delighted to learn that you were satisfied with the delivery and packaging of your order. We look forward to seeing you again soon on our "Chapellerie Traclet" site.
Best regards,
The Traclet team
It's a shame that the finishing touches leave something to be desired regarding the ribbon around the hat that is fraying. It's a pity we can't send you a photo.
Simple, practical, well done
We warmly thank you for your positive review and your encouragement! We strive to make our customers' experience simple and pleasant, and your satisfaction is our greatest reward. We look forward to serving you again on our site "Chapellerie Traclet".
The hat chosen for my husband was very appreciated for its quality and look. The delivery took place within the deadlines. I recommend Chapellerie Traclet!
A big thank you for your flattering review! We are delighted to learn that the hat pleased your husband and that the delivery went smoothly. Your recommendation means a lot to us, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
Good quality of manufacturing. We would have liked a thicker material in the denim quality.
It is regrettable that there are no fixings provided to withstand the wind.
Thank you for taking the time to share your opinion. We are sorry to learn that our product did not fully meet your expectations regarding the fixings. Your feedback is valuable and will help us improve our products in the future. Please do not hesitate to contact us if you have any questions or suggestions.
Best regards,
The Chapellerie Traclet team
My opinion is a bit mixed; I expected the fabric to have a bit more hold, however, it will serve its purpose and protect me from the sun.
Very pleasant and clear phone conversation before ordering online with advice and explanations. Package and hat perfect upon receipt. Since then, we have ordered 10 more straw hats for our group.
We sincerely thank you for your flattering review and are delighted to learn that your experience with our service was pleasant. It is a pleasure to know that you found our advice helpful and that your straw hats fully met your expectations. Please do not hesitate to come back to us for any new orders; we will always be here to offer you the best service.
Best regards,
The Chapellerie Traclet team
With the receipt of this second order, satisfaction is confirmed just like the first due to the quality of the products to the touch confirming the descriptive sheet of each item respectively.
We warmly thank you for your flattering review and for the trust you place in our shop. We are delighted to learn that the quality of our products met your expectations, both during your first order and the second. Your satisfaction is our priority, and your feedback is precious to us. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
Very good. Responsive and attentive.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated our responsiveness and our listening. Your satisfaction is our priority, and we are happy to have met your expectations. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
Very good but be careful, I find this hat runs small.
Thank you very much for your review and your 5-star rating! We are delighted that you are satisfied with your experience at Chapellerie Traclet. We take note of your comment regarding the size of the hats and we will make sure to communicate this to our customers. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
I would have liked to be delivered at home. Otherwise, I am satisfied.
Good product
We warmly thank you for your positive review and your rating of 5/5. We are delighted to hear that you are satisfied with your product. Please do not hesitate to reach out to us for any other requests or questions. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Perfect, very happy, quality, speed in delivery. Top-notch.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products and the speed of our service. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Nice quality item. Fast and careful shipping. I recommend.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our article satisfied you and that you appreciated the quality of our service. Your recommendation particularly touches us. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team.
Perfect
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with your experience with our site. Your satisfaction is our priority, and we hope to welcome you again very soon in our hat shop.
Sincerely,
The Traclet Hat Shop Team
Satisfied with the respected deadline and the condition of the package.
We sincerely thank you for your positive feedback! We are delighted to learn that you are satisfied with the delivery time and the condition of your package. Your satisfaction is our priority and your comments encourage us to continue providing quality service. We look forward to seeing you again on our site.
Best regards,
The Chapellerie Traclet team
Perfect. Matches the photo and description. Very good quality.
Thank you very much for your flattering review! We are delighted that you are satisfied with your purchase and that the product meets your expectations. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Very happy with my experience, order arrived quickly and very nice straw hats.
We sincerely thank you for your flattering review. We are delighted to learn that your order was processed quickly and that you are satisfied with the quality of our boaters. Your satisfaction is our priority, and your positive feedback encourages us to continue improving our service. We look forward to seeing you again soon on our website!
Best regards,
The Chapellerie Traclet team
Traclet always offers very good quality items with beautiful finishes.
We warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality and finish of our items, as this reflects our commitment to excellence. We look forward to welcoming you again on our "Chapellerie Traclet" site.
Serious
A big thank you for your positive feedback and your trust in Chapellerie Traclet. We are delighted to know that our seriousness has satisfied you. We look forward to serving you again!
Best regards,
The team at Chapellerie Traclet
Hello, My delivery message was followed to the letter, securing and guaranteeing delivery to the Post Office pickup point at the indicated address. Thank you for that. I don't really like being bombarded with newsletters; I have kept your contact details; if there is a product that interests me, I will place an order in due time; by the way, I will soon place another order. Until then. Best regards. ARKistnah.
We sincerely thank you for your positive feedback and are delighted to learn that you appreciated the follow-up on your delivery. We completely understand your preference regarding newsletters and respect your choice. Please feel free to reach out to us for your next order, we will be happy to serve you again.
Best regards,
The Traclet Hat Shop team.
Never received this order
We are sorry to hear that you have not received your order. We have just filed a complaint with Colissimo to see where the package is.
If we cannot deliver it to you, we will refund you as we had sent you the last pair.
Best regards,
The Chapellerie Traclet team
Perfect in every way
A big thank you for your glowing review! We are delighted to hear that you are completely satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
*****
We sincerely thank you for your flattering comment and for the 5/5 rating. Your satisfaction is our priority, and we are delighted that our hats have met your expectations. Do not hesitate to come back to us for your next purchase, we will always be happy to welcome you to Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team.
Excellent product made in France, too bad it's only available in one color.
We sincerely thank you for your positive feedback on our product and for your appreciation of French craftsmanship. We understand your desire for more color choices and take note of your suggestion. Your satisfaction is our priority and we hope to see you again soon on our site to discover our upcoming new products.
Best regards,
The Chapellerie Traclet team.
Good
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Please do not hesitate to reach out to us if you have any questions or specific needs.
Best regards,
The Chapellerie Traclet team
Great! Very good quality
A beautiful quality product.
Hat well packaged, fast delivery...excellent
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your hat and the speed of our service. Your satisfaction is our priority. See you very soon at Chapellerie Traclet!
Best regards,
The Traclet team
Despite a product error during the first shipment, the establishment was reactive and quickly did what was necessary to correct its mistake. Product seems to be of good quality...
Thank you very much for your positive review! We are delighted to learn that our responsiveness allowed us to resolve the product error. Your satisfaction is our priority, and we are happy that the quality of our hats suits you. Please do not hesitate to come back to us for your future needs!
Best regards,
The Chapellerie Traclet team
Good
We warmly thank you for your positive review and for the 5/5 rating. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please do not hesitate to contact us if you have any questions or specific requests.
Best regards,
The Chapellerie Traclet team
Very satisfied with this purchase
Very satisfied. Ease of ordering, speed of delivery, and quality product.
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction regarding the simplicity of ordering, the speed of delivery, and the quality of our products motivates us to continue offering the best possible service. See you very soon!
A site presenting a wide variety of hats for men and women. The site is well done, each item presented with many details, including care. Very easy to find the headgear I am looking for.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that our varied selection of hats, as well as the details provided for each item, have met your expectations. Your satisfaction brings us great joy and we hope to welcome you again soon on our site.
Best regards,
The Chapellerie Traclet team
Quality product, plus French made and reasonable price.
Fast shipping. Quality product.
Not the ordered size, and after telling me: return of the correct size this week: I am still waiting...
please excuse us.
We had forgotten to send you the tracking of your shipment and the package was returned to us this morning.
The package is leaving today under tracking colissimo 9M01126602604
It should arrive Wednesday or Thursday at the pickup point.
Best regards
Traclet
Yes of course
We sincerely thank you for your positive feedback and support. We are delighted that our site "Chapellerie Traclet" has met your expectations and remain at your disposal for any questions or future needs.
Best regards,
The Chapellerie Traclet team
Very good product, fast delivery
Thank you very much for your flattering review! We are delighted that our product satisfied you and that the delivery was quick. Your feedback is valuable to us. See you soon in our store!
Best regards,
The Chapellerie Traclet team