Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

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Acheteur Vérifié

Published on 07/04/2022 à 19h56 following a purchase from 01/04/2022

Trustworthy site - secure payment and fast shipping .. I recommend

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Acheteur Vérifié

Published on 07/04/2022 à 18h47 following a purchase from 02/04/2022

Cap of very nice quality, special care is given to the lining, the design matches the photo. The cap is comfortable and elegant. The size is perfect and the quality-price ratio is respected. I recommend.

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Acheteur Vérifié

Published on 07/04/2022 à 18h36 following a purchase from 30/03/2022

Navigating the site is quite pleasant and easy. The range of products is interesting and there is quite a bit of choice. The description of each product is clear and the origin (country of manufacture) is often indicated (Note: a nice finish regarding the Italian workshops).

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Acheteur Vérifié

Published on 07/04/2022 à 17h57 following a purchase from 04/04/2022

Very nice product, received on time. Perfect size.

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Acheteur Vérifié

Published on 07/04/2022 à 17h41 following a purchase from 02/04/2022

Very satisfied, beautiful product, compliant and impeccable size, thank you.

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Acheteur Vérifié

Published on 07/04/2022 à 17h33 following a purchase from 02/04/2022

The quality of the ordered item is very good. The product is well finished and true to the model presented on the site. I would recommend without hesitation.

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Acheteur Vérifié

Published on 07/04/2022 à 17h16 following a purchase from 09/03/2022

Practical and simple site, but the item was advertised as available when it was actually out of stock, and the delivery times were much longer than initially indicated.

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Acheteur Vérifié

Published on 07/04/2022 à 16h55 following a purchase from 02/04/2022

Well-designed site, with good advice

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Acheteur Vérifié

Published on 07/04/2022 à 16h22 following a purchase from 02/04/2022

Good quality/price

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Acheteur Vérifié

Published on 07/04/2022 à 15h54 following a purchase from 02/04/2022

Clear site, lots of information about the products

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Acheteur Vérifié

Published on 07/04/2022 à 15h43 following a purchase from 02/04/2022

Good item. Thank you for the fast and careful delivery, it was a gift, I am happy and the recipient is too :)

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Acheteur Vérifié

Published on 07/04/2022 à 15h11 following a purchase from 04/04/2022

Good advice. Fast and compliant shipping. 5 stars!

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Acheteur Vérifié

Published on 07/04/2022 à 14h07 following a purchase from 02/04/2022

Product conforms to the description and of good quality. Very responsive company and serious service. I have actually bought twice in a row

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Acheteur Vérifié

Published on 07/04/2022 à 13h49 following a purchase from 01/04/2022

Everything went very well

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Acheteur Vérifié

Published on 07/04/2022 à 12h53 following a purchase from 04/04/2022

Order delivered very quickly in perfectly suitable packaging.

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Acheteur Vérifié

Published on 07/04/2022 à 10h20 following a purchase from 26/01/2022

Very serious

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Acheteur Vérifié

Published on 07/04/2022 à 10h09 following a purchase from 30/03/2022

Very nice site

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Acheteur Vérifié

Published on 07/04/2022 à 08h13 following a purchase from 29/03/2022

Size or
Very nice cap, realistic, sturdy and even...well packaged!

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Acheteur Vérifié

Published on 06/04/2022 à 23h42 following a purchase from 29/03/2022

Very good

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Acheteur Vérifié

Published on 06/04/2022 à 20h11 following a purchase from 30/03/2022

Great! Seller. Proactive....

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Acheteur Vérifié

Published on 06/04/2022 à 10h13 following a purchase from 29/03/2022

Large selection and well staggered for prices

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Acheteur Vérifié

Published on 05/04/2022 à 20h30 following a purchase from 28/03/2022

Clear site, efficient and fast service. Thank you.

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Acheteur Vérifié

Published on 05/04/2022 à 15h50 following a purchase from 30/03/2022

The item description is very complete and the delivery is fast. And to top it all off, the hat is perfect and fits my size well.

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Acheteur Vérifié

Published on 05/04/2022 à 14h01 following a purchase from 24/03/2022

Easy to navigate site.

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Acheteur Vérifié

Published on 05/04/2022 à 11h47 following a purchase from 28/03/2022

Great product

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Acheteur Vérifié

Published on 05/04/2022 à 10h45 following a purchase from 31/03/2022

very good process of purchase and delivery! I recommend!!

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Acheteur Vérifié

Published on 05/04/2022 à 09h36 following a purchase from 28/03/2022

Beautiful product, impeccable delivery

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Acheteur Vérifié

Published on 05/04/2022 à 09h24 following a purchase from 31/03/2022

fast delivery and product conforms to the order

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Acheteur Vérifié

Published on 05/04/2022 à 08h12 following a purchase from 31/03/2022

Very good hat. However, the color does not match the press photos. But it suits me nonetheless

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Acheteur Vérifié

Published on 04/04/2022 à 23h56 following a purchase from 31/03/2022

Perfect, as expected, product appearing robust, perfect size according to the site's recommendations, fast shipping. In short, I am very happy. Thank you to the team.

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Acheteur Vérifié

Published on 04/04/2022 à 17h09 following a purchase from 27/03/2022

Happy with my order and its delivery on time. Navigation on the site relatively easy ...

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Acheteur Vérifié

Published on 04/04/2022 à 17h07 following a purchase from 31/03/2022

Very efficient online shop.
Most items are difficult to find elsewhere.

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Acheteur Vérifié

Published on 04/04/2022 à 16h20 following a purchase from 23/03/2022

Really very good Mr. Traclet is very nice and I am never disappointed with this headgear

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Acheteur Vérifié

Published on 04/04/2022 à 15h54 following a purchase from 31/03/2022

Wide choice of products, fast delivery. Very good.

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Acheteur Vérifié

Published on 04/04/2022 à 15h32 following a purchase from 07/03/2022

Had some difficulty completing the order but eventually made payment through PayPal on & March.. Once I followed up the order requesting when it would be delivered I was informed about its dispatch and all went well. But there was some delay between placing the order (7 March) and only dispatched on 29 March.

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Acheteur Vérifié

Published on 04/04/2022 à 15h04 following a purchase from 31/03/2022

Delivery in hand and fast. Thank you

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Acheteur Vérifié

Published on 04/04/2022 à 15h03 following a purchase from 31/03/2022

Clear catalog, easy ordering, product quality, fast delivery

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Acheteur Vérifié

Published on 04/04/2022 à 13h28 following a purchase from 26/03/2022

I have not received the package

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Response from Chapellerie Traclet Published on 04/04/2022

Hello
Here is the colissimo tracking sent by email from us and also from the post office
https://www.laposte.fr/outils/suivre-vos-envois?code=6M18218264978
As indicated on the Post tracking, this information was sent by email and by text
Mon. 04/04/2022 - 08:02, EMAIL to the Recipient :
« Reminder Relay Pick-up »
Mon. 04/04/2022 - 08:00, SMS to the Recipient :
« Reminder Relay Pick-up »
Wed. 30/03/2022 - 10:12, EMAIL to the Recipient :
« Pick-up Reminder »
Tue. 29/03/2022 - 17:35, Email to the Recipient :
« Delivery + time slot »
Email opened on 29/03/2022 at 21:26
Mon. 28/03/2022 - 20:21, Email to the Recipient :
« Package taken care of »
Email opened on 29/03/2022 at 13:15
Mon. 28/03/2022 - 17:27, Email to the Recipient :
« Package deposited »
Email opened on 28/03/2022 at 19:11
The package has been at the chosen pickup point since March 30, 2022; emails and text reminders have been sent by the post office as indicated in the tracking above.
The package is waiting for you at the pickup point
Relay LES JARDINS DE BAGATELLE
85 BOULEVARD DES BELGES
44300 NANTES
Remaining at your disposal
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 04/04/2022 à 13h26 following a purchase from 25/03/2022

conforms to the ordered product

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Acheteur Vérifié

Published on 04/04/2022 à 13h21 following a purchase from 26/03/2022

The site is very good. Navigation is very easy.

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