Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Product very well protected and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Beautiful hat delivered in a well-protected package and within the announced deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
Hat a little too large for the intended size, but very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
All good everywhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
VERY GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2022
I hesitated about the product I had just ordered, thinking it was not available, due to a price difference indicated online, but it was indeed the one I had purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
I give this rating because I received my order in a few days and it matched the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2022
Satisfied customer,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
very good and ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Article very well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast delivery, good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
good, good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
ease of navigation on the site, good presentation of products with detailed information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Great service, very nice beret!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Good sales site, no bad surprises. Delivery made on time. Product (Basque beret) meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
I find the hat great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
The ordering process was a bit difficult, at least for an American used to Amazon ;) but the product was absolutely perfect, exactly the right size, beautifully made. I will definitely order again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Very simple and effective platform.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Among a very substantial choice of models, I found the product that suited me thanks to the different selection modes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
I ordered from Germany last Friday & the package has already arrived today (Tuesday). Great service!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
OK Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2022
My order arrived, after a product shortage, the issue is the practically non-existent communication unfortunately to indicate a date even approximately for delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
I am happy with my purchase and the item was delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Fast service, in accordance with the order, good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Efficient customer service, responds quickly to questions about models and sizes. Fast and careful shipping within a more than acceptable timeframe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Excellent excellent service and quality. The Burberries Style Cap is absolutely gorgeous!!! Beautifully made with high quality materials. The cap shipped the very next day to the USA. I will be a returning customer to Tracelet for sure. Thank you. I love love my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Fast, careful and compliant shipping. Excellent site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Timely shipping, good packaging, quality item. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
nothing to report, I received what I expected; I would definitely recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Very good. Good quality, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Impeccable. In line with my expectations.
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