Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2022
Extremely long delivery time (almost 2 months)
Product not compliant with my requirements.
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Response from Chapellerie Traclet
Hello
thank you for your message, for the delay, we have clearly indicated a delivery time.
What quality do you wish for?
We have several qualities of berets as well as different models.
remaining at your disposal
sincerely
Traclet sébastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2022
This site is great. 3rd hat ordered and I am fully satisfied.
The only downside concerns the delivery of the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Beautiful quality...fast reception..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Super hat and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
I highly recommend very good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2022
Navigation on the site is great but very disappointed with the product the clip buttons that supposedly allow not to have to sew buttons on the pants to wear suspenders are useless and after just two hours of installing them on a vintage jean I have already reclipped them 10 times it is clear that this is not reliable
too bad it was a nice promise but a lie
As for the suspenders they are very beautiful and more importantly made in France
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Response from Chapellerie Traclet
Hello
we have been selling these buttons for suspenders for several years and we have not had any issues.
We have taken your comments into account, we will see with our manufacturer the improvements we can make on these clips to avoid issues.
We would have appreciated a call to discuss this issue especially since we have already communicated about these clips.
remaining at your disposal.
best regards
Traclet sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Easy and clear site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2022
Hat not compliant with my order
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Response from Chapellerie Traclet
Hello
Thank you for your comment.
The non-compliance is only due to the lack of the P on the ribbon. It’s still a very severe rating especially since the P was sent by letter so that you receive it quickly.
How is it that the rating is only 1 for a single small logo when
The hat is compliant and of quality.
It would have been interesting to rate the service we provided and as requested to verify the product rating.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
OK, 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Satisfied with everything, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Fast service! Ordered on Friday... received on Monday. Top-notch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
No comment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Very responsive. Delivery met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
The site is perfect for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Simple, practical and fast...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Site with many products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Impeccable service from start to finish!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Very serious company, quality item delivered quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good, careful impeccable service. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Satisfied with my order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Fast delivery. Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Very quickly and well served, with excellent communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Wide choice of items. Very quick order processing. Very well packaged parcel. Fast delivery. I will recommend your site to my friends. Serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
A well-made site, fast and efficient delivery. Product conforms to my expectations, careful packaging. Very good maintenance description. Excellent. Top quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2022
Satisfied with my choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Good site, easy access, conforms to my wish!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
BETWEEN THE ORDER AND THE DELIVERY IT WAS VERY SHORT WHICH IS VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
not detailed enough search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Hat conforms to expectations, very pretty, fast and very careful shipping. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Serious site, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
This is the only site where you can find this kind of cap, among hundreds. Delivery on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2022
Error in sending my order. In the end, a quite different product was sent to me because of stock issues, but of good quality and nice.
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