English 
Français A
Rating: 5 out of 5
The order was easy, and the communications, perfect.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 5 out of 5
Fast delivery and no problems, and the size of the hat I needed.
I will come back.
Translated reviews
I will come back.
A
Rating: 5 out of 5
Very good quality product for a fast and efficient service.
Translated reviews
A
Rating: 5 out of 5
Perfect, as described and fast delivery.
Translated reviews
A
Rating: 5 out of 5
Simple navigation
Translated reviews
A
Rating: 4 out of 5
Wide choice and possibility of made in France
Translated reviews
A
Rating: 5 out of 5
Very good. Good representation of the chosen caps.
Translated reviews
A
Rating: 5 out of 5
Wide choice of hats and caps at reasonable prices
Fast delivery with well-packaged items.
Translated reviews
Fast delivery with well-packaged items.
A
Rating: 5 out of 5
Very satisfied with my purchase, very good quality, fast shipping.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Fast delivery and well-protected item.
Translated reviews
A
Rating: 5 out of 5
Item conforms to the description and fast delivery.
Translated reviews
A
Rating: 5 out of 5
I recommend.
Translated reviews
A
Rating: 5 out of 5
Always so efficient, very pleasant contact.
Translated reviews
A
Rating: 5 out of 5
Fast shipping, beautiful product quality, meets my expectations. Very satisfied.
Translated reviews
A
Rating: 5 out of 5
The site is excellent.
Translated reviews
A
Rating: 3 out of 5
Delivery time too long. Customs fees CHF 25.70 extra
Translated reviews
A
Rating: 5 out of 5
Ease of search, very clear site.
Translated reviews
A
Rating: 1 out of 5
Still not received
Translated reviews
Response from Chapellerie Traclet
Hello
The order was placed on March 1, 2022
It was also shipped on March 1 under the colissimo tracking 6M18196134195.
This tracking was sent by email from us as well as by the post office.
This package is in the process of being delivered. A complaint will be made today.
Please excuse us for this delay beyond our control
Best regards
Traclet Sébastien
The order was placed on March 1, 2022
It was also shipped on March 1 under the colissimo tracking 6M18196134195.
This tracking was sent by email from us as well as by the post office.
This package is in the process of being delivered. A complaint will be made today.
Please excuse us for this delay beyond our control
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Item conforms to the order, pleasant and efficient staff, delivery date respected. Serious company to recommend. Thank you.
Translated reviews
A
Rating: 2 out of 5
Cap ordered on the Traclet site. The visor is thick, which is good, but the fabric is really very thin and the color does not match what is displayed on a computer (I checked it on 3 different computers in total!)
Translated reviews
Response from Chapellerie Traclet
Hello
For the visor, it is normal that it is thick because it is made of plastic. We also have caps with soft and foldable visors.
As for the color, what color do you see?
From our side, the color is indeed taupe, we have been selling it for many years and we have not had any issues with the color.
Remaining at your disposal
Sincerely
Traclet Sebastien
For the visor, it is normal that it is thick because it is made of plastic. We also have caps with soft and foldable visors.
As for the color, what color do you see?
From our side, the color is indeed taupe, we have been selling it for many years and we have not had any issues with the color.
Remaining at your disposal
Sincerely
Traclet Sebastien
A
Rating: 5 out of 5
Item corresponding to what I wanted. Very good quality, perfect size, I am very satisfied with my purchase.
Translated reviews
A
Rating: 5 out of 5
A lot of choices for reasonable prices.
Translated reviews
A
Rating: 5 out of 5
Top !!!!!
Perfect phone reception, fast delivery, return (ordered product too small...) handled very quickly.
I recommend without any hesitation !!!!
Translated reviews
Perfect phone reception, fast delivery, return (ordered product too small...) handled very quickly.
I recommend without any hesitation !!!!
A
Rating: 5 out of 5
Perfect delivered on time for a birthday.
Translated reviews
A
Rating: 5 out of 5
Reliable and professional seller. To recommend.
Translated reviews
A
Rating: 5 out of 5
Very good product, delivery on time.
Translated reviews
A
Rating: 5 out of 5
Very pleasant intuitive website,
Order placed from abroad without issues with fast delivery
Translated reviews
Order placed from abroad without issues with fast delivery
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very compliant with the announcement (product, delivery)
Translated reviews
A
Rating: 5 out of 5
It's perfect!
Translated reviews
A
Rating: 1 out of 5
Very poor quality item, 2 months delay, terrible finish, I do not recommend this item, nor the seller who claims 15 days to 1 month delivery, when it is false
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us for this manufacturing delay.
Currently, the workshop is behind schedule.
What quality issues did you encounter with the tricorne? This way we can improve it.
Remaining at your disposal and listening to improve the product and our service.
Sincerely
Traclet Sébastien
Please excuse us for this manufacturing delay.
Currently, the workshop is behind schedule.
What quality issues did you encounter with the tricorne? This way we can improve it.
Remaining at your disposal and listening to improve the product and our service.
Sincerely
Traclet Sébastien
A
Rating: 5 out of 5
Very nice cap that fits very well, fast delivery everything is perfect
Translated reviews
A
Rating: 5 out of 5
Super professional service, quality products. Friendly phone reception.
Translated reviews
A
Rating: 4 out of 5
My head circumference is 56. I took a size between 55 and 57. Just a tiny bit small.
Translated reviews
A
Rating: 5 out of 5
As the previous time, perfect.
Translated reviews
A
Rating: 5 out of 5
Completely in line with our expectations
Translated reviews
A
Rating: 5 out of 5
Fast delivery, payment collected after delivery and not in advance like on some sites!
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews