/10
★★★★★
based on 35255 reviews published
★★★★★
based on 35255 reviews published
Latest positive customer reviews
5
/5
★★★★★
I am very happy and satisfied with my purchases at Traclet
Véronique J.
purchased on 01/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Véronique,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your purchases at Chapellerie Traclet. Your satisfaction is our priority, and we hope to welcome you again very soon.
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your purchases at Chapellerie Traclet. Your satisfaction is our priority, and we hope to welcome you again very soon.
5
/5
★★★★★
Careful shipping, very good quality product. One can only recommend the products of Chapellerie Traclet!
Eleonora P.
purchased on 03/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Eleonora,
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with the shipping and the quality of our products. Your recommendation means a lot to us and motivates us to continue offering the best.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with the shipping and the quality of our products. Your recommendation means a lot to us and motivates us to continue offering the best.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
I think my order had been forgotten (6 weeks of waiting). Nevertheless, I give 5* because the "customer contact" was quick and reassured me about the consideration of my order. It was worth the wait: beautiful quality of the products. I am super happy with these traditional hats that complete my collection.
B. M.
purchased on 17/01/2026
Translated review
Answer from Chapellerie Traclet
Dear B.,
We sincerely thank you for your flattering review and for your understanding regarding the waiting time. We are delighted to learn that our customer service was able to reassure you and that the quality of our hats met your expectations. Your satisfaction is our priority, and we are happy to know that your new traditional hats perfectly complement your collection. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Team
We sincerely thank you for your flattering review and for your understanding regarding the waiting time. We are delighted to learn that our customer service was able to reassure you and that the quality of our hats met your expectations. Your satisfaction is our priority, and we are happy to know that your new traditional hats perfectly complement your collection. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Team
5
/5
★★★★★
French quality is present.
Didier B.
purchased on 20/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Didier,
Thank you very much for your review and your 5-star rating! We are delighted that the quality of our products meets your satisfaction. Your support for French manufacturing is precious to us.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
Thank you very much for your review and your 5-star rating! We are delighted that the quality of our products meets your satisfaction. Your support for French manufacturing is precious to us.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
5
/5
★★★★★
Very satisfied with my purchase
Gérard L.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Gérard,
Thank you very much for your flattering review and your 5-star rating! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop Team
Thank you very much for your flattering review and your 5-star rating! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Completely satisfied
Liliane B.
purchased on 17/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Liliane,
We sincerely thank you for your flattering review and your perfect score of 5/5. It is a great pleasure to know that you are completely satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect score of 5/5. It is a great pleasure to know that you are completely satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Great, in line with what I expected. Thank you
Didier L.
purchased on 28/02/2026
Translated review
Answer from Chapellerie Traclet
Thank you very much, Didier, for your flattering review! We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Do not hesitate to come back to us for any future order or question, we will be happy to assist you.
5
/5
★★★★★
Very good! The visor is very good and the service is perfect
Catherine E.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Catherine. We are delighted to learn that the visor and our service met your expectations. Your satisfaction is our priority, and we hope to welcome you back to Chapellerie Traclet soon!
5
/5
★★★★★
Fast shipping. Items conform to the description. Nice quality.
Marc H.
purchased on 01/03/2026
Translated review
Answer from Chapellerie Traclet
Thank you very much, Marc, for your flattering review and your score of 5/5. We are delighted to learn that you appreciated the speed of our service and the quality of our items. Your satisfaction is our priority, and we hope to see you again soon on our site!
5
/5
★★★★★
A loyal customer of Chapellerie TRACLET, I have never been disappointed by the items I have ordered. All are of excellent quality and shipping has always been done without any problems. Bravo!
Eric A.
purchased on 10/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Eric,
We warmly thank you for your flattering review and your loyalty to Chapellerie Traclet. We are delighted to learn that our products and our shipping service meet your expectations. Your satisfaction is our priority, and your encouragement motivates us to continue offering you the best. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your loyalty to Chapellerie Traclet. We are delighted to learn that our products and our shipping service meet your expectations. Your satisfaction is our priority, and your encouragement motivates us to continue offering you the best. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Orders are delivered quickly and the items arrive in perfect condition.
Joël G.
purchased on 01/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Joël,
Thank you very much for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with the speed of our deliveries and the quality of the items. Your feedback is valuable and motivates us to continue providing quality service.
See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with the speed of our deliveries and the quality of the items. Your feedback is valuable and motivates us to continue providing quality service.
See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
As usual, excellent!
Olivier P.
purchased on 01/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Olivier,
Thank you very much for your review! We are delighted to know that you are always satisfied with your experience at Chapellerie Traclet. Your loyalty is our greatest reward. See you very soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review! We are delighted to know that you are always satisfied with your experience at Chapellerie Traclet. Your loyalty is our greatest reward. See you very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The delivery time was a bit long but the quality of the cap is worth the wait.
Thomas D.
purchased on 30/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Thomas,
Thank you for your glowing review and for your 5 stars. We are delighted to learn that the quality of the cap met your expectations, despite a delivery delay longer than we wished. Your satisfaction is our priority, and we are constantly working to improve our services. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you for your glowing review and for your 5 stars. We are delighted to learn that the quality of the cap met your expectations, despite a delivery delay longer than we wished. Your satisfaction is our priority, and we are constantly working to improve our services. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Hat conforms and well packaged, thank you.
Bernard N.
purchased on 20/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Bernard,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that your hat meets your expectations and that its packaging satisfied you. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that your hat meets your expectations and that its packaging satisfied you. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Nothing particular to say, the 2 products correspond to what I expected in terms of quality. The delivery times were respected. Thank you.
Daniel D.
purchased on 28/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
We sincerely thank you for your review and are delighted to learn that our products met your expectations in terms of quality. We place great importance on respecting delivery times to satisfy our customers. Please feel free to reach out to us if you need anything.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review and are delighted to learn that our products met your expectations in terms of quality. We place great importance on respecting delivery times to satisfy our customers. Please feel free to reach out to us if you need anything.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Good quality product at a fair price. Fast delivery.
Philippe T.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive feedback, Philippe. We are delighted to learn that you are satisfied with the quality of our products as well as the speed of our delivery service. Your opinion is valuable and motivates us to continue offering the best to our customers.
5
/5
★★★★★
Very satisfied
Lucien F.
purchased on 23/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Lucien,
We sincerely thank you for your glowing review and for taking the time to share your satisfaction. Your feedback is valuable and motivates us to continue offering quality products and services at our Chapellerie Traclet. We look forward to serving you again!
We sincerely thank you for your glowing review and for taking the time to share your satisfaction. Your feedback is valuable and motivates us to continue offering quality products and services at our Chapellerie Traclet. We look forward to serving you again!
5
/5
★★★★★
Very nice sailor hat. The embroidered lettering is just a bit off.
Leslie V.
purchased on 17/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Leslie,
Thank you very much for your review and your 5/5 rating! We are delighted that you love your sailor hat. We take note of your comment regarding the embroidered lettering and will ensure to improve this point in the future. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your 5/5 rating! We are delighted that you love your sailor hat. We take note of your comment regarding the embroidered lettering and will ensure to improve this point in the future. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Product as described and fast shipping, and perfect packaging
Dridi H.
purchased on 24/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Dridi. We are delighted to learn that our products met your expectations and that the shipping and packaging satisfied you. Your satisfaction is our priority, and we hope to see you again soon on our site "Traclet Hat Shop."
5
/5
★★★★★
All good, thank you
Neil M.
purchased on 23/01/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Neil. Your satisfaction is our priority, and we are delighted that your experience on our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Perfect
Paul-jacques D.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Paul-Jacques,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Denis P.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Denis,
We warmly thank you for your flattering feedback and your perfect score. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering feedback and your perfect score. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Order received quite quickly. Item seems to be of quality and approved to protect the face from the sun due to an actinic keratosis issue. It is reassuring to have items that seem to be of quality.
Gérard F.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Gérard,
Thank you very much for your positive review and for taking the time to share your experience. We are delighted to learn that your order was received quickly and that our product meets your expectations in terms of quality and protection. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and for taking the time to share your experience. We are delighted to learn that your order was received quickly and that our product meets your expectations in terms of quality and protection. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Jeanne-marie P.
purchased on 25/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Jeanne-Marie,
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our greatest reward. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop team
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our greatest reward. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
-
David L.
purchased on 22/02/2026
Translated review
Answer from Chapellerie Traclet
Hello David,
We warmly thank you for your 5-star review. Your satisfaction is our priority and we are delighted that our service met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your 5-star review. Your satisfaction is our priority and we are delighted that our service met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
Thinner than my old one
Frederic L.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Frédéric,
Thank you very much for your review and your 4/5 rating. We are delighted that you chose our site, even though we take your comment about the thickness of our product into account. Your feedback is valuable and helps us improve our offer. Please do not hesitate to contact us if you have any questions or need advice for another model.
Best regards,
The Traclet Hat Shop team
Thank you very much for your review and your 4/5 rating. We are delighted that you chose our site, even though we take your comment about the thickness of our product into account. Your feedback is valuable and helps us improve our offer. Please do not hesitate to contact us if you have any questions or need advice for another model.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
-
Daniel G.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
We warmly thank you for your flattering review and your 5/5 rating! Your satisfaction is our priority and your encouragement motivates us to continue providing the best possible service. Please do not hesitate to reach out to us if you have any questions or need advice on our products.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and your 5/5 rating! Your satisfaction is our priority and your encouragement motivates us to continue providing the best possible service. Please do not hesitate to reach out to us if you have any questions or need advice on our products.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
A bit of a delay because my size was no longer in stock but it was worth the wait! Just perfect
Dylan D.
purchased on 04/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Dylan,
Thank you very much for your review and your understanding regarding the processing delay of your order. We are delighted to learn that you are satisfied with your hat! Please feel free to come back to us, we will always be here to help you.
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your understanding regarding the processing delay of your order. We are delighted to learn that you are satisfied with your hat! Please feel free to come back to us, we will always be here to help you.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Always beautiful hats and fast shipping. Thank you
Didier D.
purchased on 24/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Didier, we sincerely thank you for your flattering review. We are delighted that you like our hats and that you appreciated the speed of our service. We look forward to seeing you again soon on our site!
5
/5
★★★★★
Item corresponding to the photo and description. However, delivery was very long. Hat ordered mid-December, delivered early March
Marie Francoise D.
purchased on 12/12/2025
Translated review
Answer from Chapellerie Traclet
Hello Marie Françoise,
Thank you very much for your review and your perfect rating! We are delighted that the item met your expectations. We apologize for the delivery delay and understand your frustration. We are constantly working to optimize this part of our service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your perfect rating! We are delighted that the item met your expectations. We apologize for the delivery delay and understand your frustration. We are constantly working to optimize this part of our service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Good quality. Product perfectly matching the description. Received very quickly. Perfect.
Martine J.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Martine,
We warmly thank you for your flattering review and for taking the time to share your experience. We are delighted to learn that the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and for taking the time to share your experience. We are delighted to learn that the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Fast delivery, excellent quality hat. Perfect
Laurent J.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurent,
We warmly thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with the quality of your hat and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with the quality of your hat and the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team
5
/5
★★★★★
Easy cross border transaction
Ronald M.
purchased on 26/02/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your flattering review, Ronald. We are delighted to learn that you found the transaction easy, and this reflects our commitment to providing a quality customer experience, even internationally. Please do not hesitate to reach out to us for any future needs, we will be happy to assist you.
5
/5
★★★★★
Hello, I have received my package and I am happy with my order.
Cathicia R.
purchased on 13/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Cathicia,
We sincerely thank you for your positive review and are delighted to learn that your order fully satisfies you. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and are delighted to learn that your order fully satisfies you. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very nice hat. Thank you
Daniel U.
purchased on 19/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Daniel,
We warmly thank you for your flattering review and your 5-star rating. We are delighted that you like our hat and hope it will accompany you in style. Please do not hesitate to reach out to us if you need any further advice or products.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your 5-star rating. We are delighted that you like our hat and hope it will accompany you in style. Please do not hesitate to reach out to us if you need any further advice or products.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Product conforms to the description. Extremely long delivery times, over 4 weeks!
Raymond M.
purchased on 20/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Raymond,
We sincerely thank you for your 5/5 rating and are delighted to learn that the product met your expectations. We also want to apologize for the delivery delays that may have caused inconvenience. We are constantly working to improve our service to provide an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your 5/5 rating and are delighted to learn that the product met your expectations. We also want to apologize for the delivery delays that may have caused inconvenience. We are constantly working to improve our service to provide an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
One star removed for the delay in obtaining and delivery (February), even though I understood your difficulties, but it was a gift planned for Christmas. The quality of the product is, however, impeccable
Ludovic M.
purchased on 14/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Ludovic, we sincerely thank you for your feedback and your understanding regarding the delivery delay. We are pleased that the quality of our product met your expectations. Your satisfaction is our priority, and we will continue to work on our timelines to improve our customers' experience.
5
/5
★★★★★
Very satisfied with both the ordered products (a hat and a visor) the hat in particular is very beautiful and the packaging of the package (perfect).
Josiane P.
purchased on 22/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Josiane,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you are satisfied with your purchases, especially the beauty of your hat. Your satisfaction is our priority, and we always ensure that each package is carefully prepared. We look forward to seeing you soon on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you are satisfied with your purchases, especially the beauty of your hat. Your satisfaction is our priority, and we always ensure that each package is carefully prepared. We look forward to seeing you soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Online store attentive to its customers, both by email and by phone. Dialogue, speed in shipping, fast and perfect delivery. Very serious store.
Tanguy G.
purchased on 19/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Tanguy,
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to learn that you appreciated our attentiveness and the speed of our service. Your trust motivates us to continue offering the best to our customers. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5/5 rating. Your satisfaction is our priority, and we are delighted to learn that you appreciated our attentiveness and the speed of our service. Your trust motivates us to continue offering the best to our customers. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
5/5
Nathalie E.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Nathalie,
We warmly thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our offer has met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Shop team
We warmly thank you for your 5/5 rating. Your satisfaction is our priority, and we are delighted that our offer has met your expectations. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Shop team