Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Acheteur Vérifié

Published on 14/06/2021 à 20h36 following a purchase from 10/06/2021

Nothing to report!

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Acheteur Vérifié

Published on 14/06/2021 à 20h06 following a purchase from 10/06/2021

Magnificent hat

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Acheteur Vérifié

Published on 14/06/2021 à 20h04 following a purchase from 10/06/2021

Good product, meets my expectations! Delivery fast.

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Acheteur Vérifié

Published on 14/06/2021 à 19h42 following a purchase from 10/06/2021

Order placed quickly thanks to a clear site, and received very quickly, in a perfect package.

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Acheteur Vérifié

Published on 14/06/2021 à 19h08 following a purchase from 06/06/2021

Everything was perfect (the site, the order, and the delivery)

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Acheteur Vérifié

Published on 14/06/2021 à 18h46 following a purchase from 10/06/2021

Very well organized site. However, I thought the manufacturing was French and not Italian

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Acheteur Vérifié

Published on 14/06/2021 à 18h37 following a purchase from 02/06/2021

company attentive to customers

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Acheteur Vérifié

Published on 14/06/2021 à 17h31 following a purchase from 10/06/2021

This hat is magnificent it fits me very well impeccable thank you

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Acheteur Vérifié

Published on 14/06/2021 à 17h26 following a purchase from 10/06/2021

Very good

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Acheteur Vérifié

Published on 14/06/2021 à 17h16 following a purchase from 10/06/2021

The ordered item is perfect and the company very responsive for shipping.

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Acheteur Vérifié

Published on 14/06/2021 à 17h16 following a purchase from 10/06/2021

Correct product, but very fine cotton that may wear out in high heat

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Acheteur Vérifié

Published on 14/06/2021 à 17h10 following a purchase from 10/06/2021

Very good site, and very very fast delivery.

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Acheteur Vérifié

Published on 14/06/2021 à 17h08 following a purchase from 10/06/2021

Very pretty hat

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Acheteur Vérifié

Published on 14/06/2021 à 16h58 following a purchase from 10/06/2021

satisfied with my order

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Acheteur Vérifié

Published on 14/06/2021 à 16h00 following a purchase from 13/05/2021

package arrived well...with a delay of course...but confinement requires...I won't make a fuss

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Acheteur Vérifié

Published on 14/06/2021 à 11h21 following a purchase from 08/06/2021

Perfect delivery and tracking. Regarding the supplier, perfect, packaging and timing perfect. Regarding the product, average quality and size matching varies depending on the model for the same brand. Best regards,

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Acheteur Vérifié

Published on 14/06/2021 à 11h13 following a purchase from 04/06/2021

User-friendly site, fast delivery in excellent packaging, very good

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Acheteur Vérifié

Published on 14/06/2021 à 09h12 following a purchase from 04/06/2021

Fast service, easy communication

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Acheteur Vérifié

Published on 14/06/2021 à 09h03 following a purchase from 07/06/2021

pleasant site, product, package, delivery, service, compliant, impeccable, fast.

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Acheteur Vérifié

Published on 14/06/2021 à 08h30 following a purchase from 05/06/2021

Everything is perfect

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Acheteur Vérifié

Published on 14/06/2021 à 08h11 following a purchase from 09/06/2021

Perfect, I recommend

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Acheteur Vérifié

Published on 14/06/2021 à 07h47 following a purchase from 05/06/2021

Very quickly delivered within the announced deadlines

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Acheteur Vérifié

Published on 13/06/2021 à 23h10 following a purchase from 06/06/2021

Quality item, fast delivery. Delighted

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Acheteur Vérifié

Published on 13/06/2021 à 22h36 following a purchase from 04/06/2021

Nothing to report....

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Acheteur Vérifié

Published on 13/06/2021 à 22h35 following a purchase from 02/06/2021

Careful delivery, hats well packaged. We chose French (Traclet) and Italian products, so the quality was unsurprising. For a perfectly reasonable price.

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Acheteur Vérifié

Published on 13/06/2021 à 22h12 following a purchase from 04/06/2021

A good hat, a working site

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Acheteur Vérifié

Published on 13/06/2021 à 18h40 following a purchase from 01/06/2021

Hats of great quality. Just what I was looking for. On Amazon, we are not sure of the quality

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Acheteur Vérifié

Published on 13/06/2021 à 18h34 following a purchase from 13/05/2021

Hello
The indicated delay was indeed stated as 3/5 weeks for manufacturing.
For the person you called, you called the store and not the website.
The person kept you informed in addition to the various emails that were sent to you for the
Tracking of your order.
We hope that the hat meets your satisfaction.
Remaining at your disposal at 0477714058 to discuss it.
Best regards
Traclet Sébastien

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Response from Chapellerie Traclet Published on 13/06/2021

Only 1 product out of the 2 ordered present in the package. Complaint email without response to date.

Acheteur Vérifié

Published on 13/06/2021 à 17h47 following a purchase from 09/06/2021

Nothing to report. Good respect for commitments.

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Acheteur Vérifié

Published on 13/06/2021 à 17h30 following a purchase from 10/06/2021

Very satisfied, clear site, order received in less than 24h

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Acheteur Vérifié

Published on 13/06/2021 à 16h46 following a purchase from 10/06/2021

Ultra fast, the elusive size found. I love it, I would recommend on this site

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Acheteur Vérifié

Published on 13/06/2021 à 16h11 following a purchase from 03/06/2021

Very good

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Acheteur Vérifié

Published on 13/06/2021 à 15h05 following a purchase from 05/06/2021

Lots of choice and quality.

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Acheteur Vérifié

Published on 13/06/2021 à 14h19 following a purchase from 08/06/2021

very beautiful hat. Very fast delivery

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Acheteur Vérifié

Published on 13/06/2021 à 13h48 following a purchase from 10/06/2021

The item met all my expectations

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Acheteur Vérifié

Published on 13/06/2021 à 13h43 following a purchase from 09/06/2021

Very fast and well packaged. Quality hat

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Acheteur Vérifié

Published on 13/06/2021 à 13h08 following a purchase from 03/06/2021

I recommend this site.

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Acheteur Vérifié

Published on 13/06/2021 à 07h50 following a purchase from 08/06/2021

Perfect.

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Acheteur Vérifié

Published on 12/06/2021 à 20h34 following a purchase from 09/06/2021

Great! The expected headgear had a wonderful effect! Total satisfaction for my husband, thank you....

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Acheteur Vérifié

Published on 12/06/2021 à 18h11 following a purchase from 08/06/2021

Beautiful quality

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