Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Easy order online and delivery faster than expected. Good packaging. Corresponds exactly to what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery. Good quality.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2021
The hat sent is not the same as the one I ordered, the photo on the site is not accurate
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Response from Chapellerie Traclet
Hello
We have received your photos, but the hat received is indeed the indicated reference and the wide-brimmed hat is made of raffia with a trim.
We have not received any feedback following our message.
Please let us know the issue encountered.
Remaining at your disposal
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Very happy to have found this hat shop with plenty of products available for all budgets and tastes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
ras, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very fast, careful shipping and very good quality item.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very nice bob as described.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
PERFECT at all levels, secure site, very good order tracking, very careful packaging, quality compliant item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
No problem at all
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
PERFECT
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
On time and in due time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
very beautiful hats
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
fast delivery and compliant with the order, no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
very nice model
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Easy navigation, fast delivery and quality product.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Pleasant site to browse, and you can easily find what you're looking for at very reasonable prices. The order was shipped and received very quickly and the product fully met my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2021
One of the caps was supposed to be size 58-61 and that was not the case, I couldn't wear it, I wear 59-60.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Very good all around!
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
Impeccable service
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
perfect, fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Received on time. Quality French product
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Very satisfied
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Perfect!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
I love it
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Perfect: fast delivery, and item compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Simply satisfied
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very fast reception
Quality cap hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very satisfied with my order and the product ordered
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very satisfied with my purchase. It was a gift for my husband who had a very clear idea of the type of headwear he wanted and it was very easy to find the rare gem thanks to the filters applicable to searches. The product matches the photos, delivery was fast. He is really delighted, we will certainly order again!
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
Good quality and fast delivery, but prices a bit high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Perfectly satisfied / ultra-fast delivery times. Quality and trustworthy house. Very reasonable prices. Can only recommend this supplier.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/04/2021
Delivery of a different product than the one ordered!
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Response from Chapellerie Traclet
Hello
please excuse us for this error, we sent the ANTI UV Hat by Lofck PEYRON instead of the cap. We hope this one suits you and gives you satisfaction.
please again accept our apologies for this inconvenience.
Best regards
Traclet sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
telephone advice - site - delivery speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
VERY pleasant SITE to visit. Everything is well explained.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
No.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very nice product. Order shipped quickly. Impeccable service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2021
Overall it's okay
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