Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Hat shipped quickly and carefully packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good. Compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
The site is very well designed and delivery is top-notch as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Fast delivery, and good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good site, very nice product, fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
The person I spoke to on the phone was very professional and friendly! Excellent customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
fast shipping and careful package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Very fast shipping! item conforms to the announcement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
conform to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2021
Very large selection of hats, but I gave 4/5 because the packaging box was far too large for 2 small bucket hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
very good!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Fast, efficient, and of very nice quality. A big thank you to the whole team. Let's buy French!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
speed efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
I have been using Traclet hat shop for years. Never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
48 H delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Super quality for a reasonable price. I am delighted. Moreover, I made a mistake with the size, the return and reorder are simple and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Traclet hat shop always on top, thank you for everything and especially for your support and good advice Mr. Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
superb hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Very satisfied with my first experience with Traclet hat shop. Easy transaction and fast delivery. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2021
no comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Very nice product, very fast delivery, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Very very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Very satisfied with the product and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Navigation, order, delivery, product quality: total satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Responsiveness, product quality Continue
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good product that meets my expectations Delivered in 48h Magnificent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2021
delays way too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
Navigation is not always easy to find a hat, fortunately there is the possibility to review the hats that have been previously spotted. The return is not always relevant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Item as described, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
I received a message about a delivery in progress and a product out of stock, which one is correct?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
It's not as pretty as in the photo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
I regret the absence of UV protection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
serious site, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Hyper fast, well packaged, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Perfect site with beautiful hats
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