Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Beautiful quality and nice color for a pearl gray.
Lighter than on the site! very good.
Would have liked a 7 cm edge.
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Very fast in sending the Chapka. The model found is reasonably priced and you can choose the size. So there is service. I recommend this seller.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2021
for the delivery great but the cap leaves much to be desired
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Response from Chapellerie Traclet
Hello
What is the problem with the cap?
We have several qualities of caps in this model ranging from 29 euros to 70 euros.
It is possible to change it if it does not suit you.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Nothing special to say, I am satisfied, the site is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Excellent transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
You never get tired of it, beautiful products, impeccable service, a very friendly availability at contact I will continue to consult this site for the pleasure of opening the packages!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast shipping
Well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Very well designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Easy navigation on the website, quick order validation, efficient real-time tracking, and fast delivery. Careful packaging related to the order, intended to protect a quality hat. Thank you!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
no problem
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Everything is perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
nothing to say. perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
I am very satisfied with my order. The sailor cap matches the photo on the site. The fit is great, the size is perfect, and I've received many compliments :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
A very nice hat. The size fits and the quality is very good. The hat arrived quickly. It looks very good on the head! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Corresponds exactly to my expectations. Seller's site is very easy to use. Fast shipping and very well packaged!! I recommend +++
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
fast delivery as well as the refund
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
No issues, neither in delivery nor in exchange
super service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Perfect!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
fast, neat
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
Good site
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
No particular criticism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Very good. I had all the elements to choose my product.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
without worry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Easy to find the desired product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
I regularly order from Traclet because I am very happy with it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
I am satisfied
Very good welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Careful and fast delivery
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2021
Incorrect size information. Cap too small.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2021
lamentable at all levels the boxes arrived open and damaged the lost package the company Traclet never called me back after being engaged
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Response from Chapellerie Traclet
Hello
We have made the necessary claims to the post office.
You even received an alert from the post office stating that we have taken the follow-up steps.
Like all packages, if this one is open, it must be refused.
In the case where the packages have been opened, please send us photos so we can take the necessary steps with the post office.
We had indicated that we were taking the necessary steps with the post office but not to call you by phone.
Thank you for your understanding.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
On the site, the presentation is clear. The expected deadline is met. The future bride to whom we gave this gift was delighted and keeps the packaging precious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2021
very correct site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
A lot of choices at this hat shop and for all budgets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Perfect simply
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Nothing to say very satisfying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
very good quality product, price identical to the price practiced by the manufacturer, namely Laulhère
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Speed, efficiency, perfect packaging, excellent order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Great company quick delivery
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