English
/10
★★★★★
based on 35865 reviews published
★★★★★
based on 35865 reviews published
Latest customer reviews
5
/5
★★★★★
Finally a hat in the right size XXL. Very good quality. Very happy with my purchase.
Thomas M.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Thomas. We are delighted to learn that you found a hat in your size and that the quality of our product satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our website.
5
/5
★★★★★
So good, good size and very good quality
Emilie F.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Émilie,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
I am very satisfied with the wooden clogs that I gave to my husband, as he had been dreaming of them. They are beautifully made. Thank you to the person who did this beautiful work.
Françoise G.
purchased on 22/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Françoise,
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
1
/5
★☆☆☆☆
Hat expected in 3 weeks, no communication about the delay, I had to call the hat shop, I feel like my order was simply forgotten
Alain L.
purchased on 22/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Alain,
Thank you for your feedback and we sincerely apologize for the inconvenience you encountered. Your experience does not reflect our service standards. We take your comments into account and will strengthen our communication to avoid such situations in the future. Your satisfaction is our priority and we hope to provide you with a positive experience during your next order.
The payment being made by check, there was the time for receipt of the check, your order with the payment was validated on June 22 and it was sent the same day.
Currently, letters are taking longer and we cannot ensure a shipment before the order and its payment.
Please excuse us for this inconvenience.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback and we sincerely apologize for the inconvenience you encountered. Your experience does not reflect our service standards. We take your comments into account and will strengthen our communication to avoid such situations in the future. Your satisfaction is our priority and we hope to provide you with a positive experience during your next order.
The payment being made by check, there was the time for receipt of the check, your order with the payment was validated on June 22 and it was sent the same day.
Currently, letters are taking longer and we cannot ensure a shipment before the order and its payment.
Please excuse us for this inconvenience.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Great hat
Jimmy L.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Jimmy,
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good sensation to the touch
Napoléon M.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Napoléon,
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
1
/5
★☆☆☆☆
Perfect
Michèle M.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Michèle,
We sincerely thank you for your review, even though we are surprised by the rating. Your satisfaction is our priority, and we are committed to providing you with an impeccable experience. Please do not hesitate to share your comments or suggestions, we are here to listen to you to improve.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your review, even though we are surprised by the rating. Your satisfaction is our priority, and we are committed to providing you with an impeccable experience. Please do not hesitate to share your comments or suggestions, we are here to listen to you to improve.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
It's a very nice item, in accordance with the head size I indicated when ordering! as for the quality of the product, I can only be satisfied given the quality of this beret!
Jean-henri C.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Jean-Henri, we sincerely thank you for your flattering review and are delighted to learn that our beret has met your expectations in terms of both size and quality. Your satisfaction is our priority and we hope to see you again soon on our website.
5
/5
★★★★★
Thank you, I have received my order. Always satisfied with your service and the items received.
Maryvonne J.
purchased on 09/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Maryvonne,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very nice caps and of very good quality, I do not regret my purchase
Catherine P.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Catherine,
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
3
/5
★★★☆☆
Hello, Thank you for your message regarding my order JYBLBVQAO. I am pleased to have ordered from Chapellerie Traclet — however, I have not yet received the hat to this day. Could you please check on the delivery status and provide me with an update? Thank you very much, and see you soon! Best regards, RS Field
Robert S. F.
purchased on 13/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Robert,
Thank you for taking the time to share your opinion and for choosing Chapellerie Traclet. We are sorry to learn that you have not yet received your hat. We will check the status of your delivery and get back to you shortly with an update.
Thank you for your patience and see you soon!
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your opinion and for choosing Chapellerie Traclet. We are sorry to learn that you have not yet received your hat. We will check the status of your delivery and get back to you shortly with an update.
Thank you for your patience and see you soon!
Best regards,
The Chapellerie Traclet team
2
/5
★★☆☆☆
Product not very effective
Claude C.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Claude,
Thank you for your feedback. We are sorry to learn that the product did not meet your expectations. Your satisfaction is our priority and we would be happy to discuss your experience and find a solution. Please do not hesitate to contact us directly.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback. We are sorry to learn that the product did not meet your expectations. Your satisfaction is our priority and we would be happy to discuss your experience and find a solution. Please do not hesitate to contact us directly.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Everything is in order, quality is there
Jean-christophe G.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Christophe,
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
I am delighted with my purchase: very fast shipping and a hat that suits me perfectly at a very reasonable price
Lydie L.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Lydie,
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent product, I am delighted. The quality is on point.
Paul Eric D.
purchased on 05/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Paul Eric,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very aesthetic hat, useful for protecting against the sun. But how can it be maintained when it 'ages'?
Joël G.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Joël,
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team
5
/5
★★★★★
Very satisfied with my order.
Alain C.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Alain,
We warmly thank you for your positive review and are delighted to learn that you are very satisfied with your order. Your satisfaction is our priority and your feedback encourages us to continue our efforts. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review and are delighted to learn that you are very satisfied with your order. Your satisfaction is our priority and your feedback encourages us to continue our efforts. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
I ordered 3 caps and I am very satisfied with the quality. I recommend this site.
Laurent B.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Mr. Laurent. We are delighted to learn that you are satisfied with the quality of our caps. Your recommendation particularly touches us and we hope to see you again soon on our site.
5
/5
★★★★★
Personalized product, quality and delivered quickly. I recommend
Christophe B.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Christophe,
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet". Your recommendation particularly touches us and motivates us to continue offering quality products and fast service. We look forward to serving you again!
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet". Your recommendation particularly touches us and motivates us to continue offering quality products and fast service. We look forward to serving you again!
5
/5
★★★★★
Great site, the order was perfect and arrived quickly!
Alex C.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Alex,
Thank you very much for your enthusiastic feedback! We are delighted to hear that your order was perfect and delivered quickly. Your satisfaction is our priority, and your praise motivates us to continue providing the best possible service.
See you soon on our website!
The Chapellerie Traclet team
Thank you very much for your enthusiastic feedback! We are delighted to hear that your order was perfect and delivered quickly. Your satisfaction is our priority, and your praise motivates us to continue providing the best possible service.
See you soon on our website!
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping and true to the order
Vincent J.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Vincent,
We warmly thank you for your flattering review and the score of 5/5 given to our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed of the shipment as well as the accuracy of your order. Your satisfaction is our priority, and your feedback encourages us to maintain our quality of service. We look forward to seeing you again soon for your next purchases!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and the score of 5/5 given to our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed of the shipment as well as the accuracy of your order. Your satisfaction is our priority, and your feedback encourages us to maintain our quality of service. We look forward to seeing you again soon for your next purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect
Chloé V.
purchased on 21/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Chloé,
We warmly thank you for your flattering review and the 5/5 rating you gave us. We are delighted to learn that your experience at Chapellerie Traclet met your expectations. Your satisfaction is our priority and we hope to welcome you again very soon.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and the 5/5 rating you gave us. We are delighted to learn that your experience at Chapellerie Traclet met your expectations. Your satisfaction is our priority and we hope to welcome you again very soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very satisfied
Jeanine N.
purchased on 07/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Jeanine,
We warmly thank you for your positive review! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to us, we will always be happy to welcome you.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to us, we will always be happy to welcome you.
Best regards,
The Chapellerie Traclet team
1
/5
★☆☆☆☆
For the price very disappointed it is crooked the seam is not straight
Laurence G.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurence,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we will review it carefully. Please send us a photo at [email protected] so we can discuss the issue with Stetson to find a solution.
Best regards,
The Chapellerie Traclet team.
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we will review it carefully. Please send us a photo at [email protected] so we can discuss the issue with Stetson to find a solution.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
The hats we bought are of excellent quality. However, we had to wait more than a month between the order and delivery. Unfortunately, we received no information regarding the reasons for this delay. We had ordered three hats, but had to cancel one due to lack of visibility on the delivery time. The two hats received are beautiful and we liked them so much that we ordered three more. We simply hope that the waiting time will be shorter this time.
Sona B.
purchased on 15/04/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review regarding the quality of our hats. However, we are sorry to learn that you experienced longer delivery times than expected and a lack of communication on this matter. Please be assured that we take your comments very seriously in order to improve our service and we hope that your future orders will give you complete satisfaction without delay.
5
/5
★★★★★
Fast and careful shipping, very serious company
Catherine T.
purchased on 17/05/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive feedback, Catherine. We are delighted to learn that you appreciated the speed and care given to your shipment. See you very soon on our site, la Chapellerie Traclet, for new discoveries!
5
/5
★★★★★
Everything perfect, just as I expected and super fast shipping
Beatriz U.
purchased on 19/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Beatriz,
Thank you very much for your flattering review! We are delighted that your experience with Chapellerie Traclet met your expectations and that the delivery was quick. Your satisfaction is our priority. See you soon for your next orders!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that your experience with Chapellerie Traclet met your expectations and that the delivery was quick. Your satisfaction is our priority. See you soon for your next orders!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very beautiful hat and very nice quality. Very satisfied
Sophie P.
purchased on 20/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Sophie,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with the quality of our hats and hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with the quality of our hats and hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Quality hat Fast shipping
André B.
purchased on 17/05/2026
Translated review
Answer from Chapellerie Traclet
Hello André,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our hats and the speed of our service. Your satisfaction is our priority!
Looking forward to seeing you again on our site.
Best regards,
The Traclet Hat Shop Team
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our hats and the speed of our service. Your satisfaction is our priority!
Looking forward to seeing you again on our site.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very good value for money. Simple ordering process. Fast delivery
Danielle M.
purchased on 16/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Danielle,
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the quality/price ratio of our products as well as the simplicity of our ordering procedures. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the quality/price ratio of our products as well as the simplicity of our ordering procedures. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Magnificent hat
Melanie X.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Mélanie,
Thank you very much for your flattering review! We are delighted to learn that our hat has managed to charm you. Your satisfaction is our greatest reward. Don't hesitate to come back and see us to discover our new collections!
Best regards,
The Traclet Hat Team
Thank you very much for your flattering review! We are delighted to learn that our hat has managed to charm you. Your satisfaction is our greatest reward. Don't hesitate to come back and see us to discover our new collections!
Best regards,
The Traclet Hat Team
5
/5
★★★★★
The product is impeccable with beautiful proportions. I recommend.
Christine L.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Christine,
A big thank you for your positive review! We are delighted that the product pleases you and meets your expectations. Your recommendation is greatly appreciated.
Looking forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
A big thank you for your positive review! We are delighted that the product pleases you and meets your expectations. Your recommendation is greatly appreciated.
Looking forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
-
Gilbert B.
purchased on 19/05/2026
Translated review
Answer from Chapellerie Traclet
Dear Gilbert,
We sincerely thank you for taking the time to leave a review on our site "Chapellerie Traclet". Even a brief comment like yours is precious to us. We hope that your experience met your expectations and we remain at your disposal for any questions or needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for taking the time to leave a review on our site "Chapellerie Traclet". Even a brief comment like yours is precious to us. We hope that your experience met your expectations and we remain at your disposal for any questions or needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very satisfied; I recommend!
Yves G.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Yves. Your satisfaction is our priority, and we are delighted that our selection pleased you. We look forward to welcoming you again on our "Chapellerie Traclet" site!
5
/5
★★★★★
Very good, perfect can't say more or less
Jean-pierre D.
purchased on 04/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Pierre,
We sincerely thank you for your flattering review and for the perfect score you gave us. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the perfect score you gave us. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Size large as indicated in the description. Everything is perfect, thank you very much.
Kendrick D.
purchased on 18/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Kendrick,
Thank you very much for your positive feedback and your recommendation! We are delighted that our description helped you choose the right size and that you are satisfied with your purchase. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your recommendation! We are delighted that our description helped you choose the right size and that you are satisfied with your purchase. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Beret of very good quality, and for cheap!
Jean-michel D.
purchased on 17/05/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Jean-Michel. We are delighted that you are satisfied with the quality of our berets and their price. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
5
/5
★★★★★
Very good
Frederic P.
purchased on 02/05/2026
Translated review
Answer from Chapellerie Traclet
Hello Frédéric,
We sincerely thank you for your positive feedback and are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you have any questions or if you would like to discover more of our products.
We sincerely thank you for your positive feedback and are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you have any questions or if you would like to discover more of our products.
5
/5
★★★★★
Very fast delivery and quality product matching the description
Delphine P.
purchased on 14/05/2026
Translated review
3
/5
★★★☆☆
All my current hats are size 57; your 57 size is too big
Serge H.
purchased on 16/05/2026
Translated review