Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
Very good service. Quality products. Ideal for large sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Very satisfied with the order, the delivery, and especially the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
very clear site, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2019
Well, no worries and correct indication of the date when the item is in stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Well presented products, completely compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2019
I do not wish to make any particular comment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Very varied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Nothing to say for now. The product is a bit large. It can happen!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Good site, easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Serious site, fast and perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
Delivery as scheduled, very satisfied with the quality of the product that we knew during our trip to Canada.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Impeccable services, quick and reliable response to information requests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2019
Good telephone reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
nothing to complain about perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Lovely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
It is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
Good even though the hat pouch is missing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Everything went well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
very satisfied, easy order and payment, fast delivery and moreover French product !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Beautiful hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very good site, fast service, careful, I highly recommend. (This is my second order)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
satisfied for years so why change
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2019
I AM WAITING TO GIVE MY OPINION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Great choice of headgear. Fast and signed shipping. Overall quality of the hairstyles excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
EVERYTHING IS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good, serious, always available in case of inquiries about the items we want to order when in doubt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Perfect, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Very pleasant pre-sales service with advice over the phone before finalizing the order online.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
I find it light.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
The site is quite easy to navigate. Being able to compare items is a good point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Easy and quick order. No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Very good very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
No problem navigating the site which offers a wide choice. I also contacted customer service about the delivery time and was well received and informed. The delivery was made to a relay without any issues.
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