Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very complete site in terms of headwear, easy to use and choose the payment method. Delivery is tracked and the package arrived in good condition;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Well-stocked and well-structured site for searches.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Attentive people. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Delivery meets the expectations of a quality product within very reasonable timeframes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very ergonomic site offering a wide choice, quality, at all prices. Very efficient customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2019
Very good site, impeccable package received within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Serious and diversified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very good communication before purchase. Very nice hat arrived quickly, perfect packaging. The item meets my expectations.. total satisfaction Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Impeccable article well made. Quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Everything went well. The order was delivered as per the offer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Simple, serious, fast, quality and French (tired of Chinese products that end up in the trash as soon as received).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Really very good site. Item as described. Super fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very serious. Super happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Practical and diversified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Very satisfied. Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Good and beautiful, I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Nice site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Well presented site, a lot of choices offered but I prefer to call before ordering, nothing beats good professional advice before purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Beautiful site, very well informed and I am delighted to have purchased with all the information I wanted, French quality that I expected - Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect purchase and delivery in accordance with the announced deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect good value for money and very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Well informed
Interesting products
Problem returning a product (information, condition)
Size not compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
The product is compliant and of good quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
On the item, it was indicated one size fits all, I have a 57 cm head circumference and honestly, it is frankly just right, and I will not return it because my package got lost and since I only travel by bus, it cost me 5 euros in shipping plus 5 euros for the bus to retrieve it. A bit expensive for transport costs; I absolutely do not blame you (post office issue), but disappointed because I will certainly give it away.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Clear site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
A lot of choices on a practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
CLEAR PRECISE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect
I am satisfied with my order as well as the delivery
In less than 72 hours I had my hat on my head
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2019
Good responsiveness to respond to messages, too bad it was not specified at the time of purchase that the item is being restocked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
SATISFACTORY LIKE EACH OF MY ORDERS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very satisfied with the ordered product, and the delivery times; Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Renowned and serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
Fast and careful service
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