Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

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Acheteur Vérifié

Published on 18/02/2019 à 13h48 following a purchase from 09/02/2019

Perfect

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Acheteur Vérifié

Published on 18/02/2019 à 13h29 following a purchase from 09/02/2019

Very complete site with a lot of choices

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Acheteur Vérifié

Published on 18/02/2019 à 13h12 following a purchase from 09/02/2019

Very good site.

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Acheteur Vérifié

Published on 18/02/2019 à 13h11 following a purchase from 11/02/2019

Very good product description, good size indication (size up ....).

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Acheteur Vérifié

Published on 18/02/2019 à 13h06 following a purchase from 08/02/2019

Very professional. Lots of products and sizes in stock.
Very fast order processing.

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Acheteur Vérifié

Published on 18/02/2019 à 09h26 following a purchase from 21/01/2019

Fast and serious service

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Acheteur Vérifié

Published on 17/02/2019 à 18h45 following a purchase from 01/02/2019

Very well built site. Wide choice

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Acheteur Vérifié

Published on 16/02/2019 à 12h24 following a purchase from 01/02/2019

Serious. Choice and careful packaging

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Acheteur Vérifié

Published on 16/02/2019 à 09h22 following a purchase from 07/02/2019

serious

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Acheteur Vérifié

Published on 14/02/2019 à 19h25 following a purchase from 03/02/2019

Quality product! and long live ASSE, I can't wait to come see you, are you open in August?

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Response from Chapellerie Traclet Published on 18/02/2019

hello
thank you for your message.
The Saint Etienne shop is closed in August. We only open at the beginning of September.
Otherwise, the Roanne shop is open in August only the last week.
Otherwise, the website works all year round.
Best regards
Traclet

Acheteur Vérifié

Published on 14/02/2019 à 13h34 following a purchase from 07/02/2019

A lot of choices, fast delivery, good quality products

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Acheteur Vérifié

Published on 14/02/2019 à 13h28 following a purchase from 06/02/2019

A serious site for a very wide choice of hats and caps.
Fast and careful shipping.
The items match the catalog description.
Perfect.

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Acheteur Vérifié

Published on 14/02/2019 à 08h35 following a purchase from 06/02/2019

Very good

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Acheteur Vérifié

Published on 13/02/2019 à 18h12 following a purchase from 04/02/2019

Very wide choice, fast delivery.

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Acheteur Vérifié

Published on 13/02/2019 à 17h41 following a purchase from 05/02/2019

Very pretty and very quick.. thank you

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Acheteur Vérifié

Published on 13/02/2019 à 16h52 following a purchase from 05/02/2019

Very good

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Acheteur Vérifié

Published on 13/02/2019 à 14h40 following a purchase from 01/02/2019

Easy to use

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Acheteur Vérifié

Published on 13/02/2019 à 13h37 following a purchase from 05/02/2019

I have nothing more to say, I just ordered the hat that I wanted to try beforehand, the one from a friend

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Acheteur Vérifié

Published on 13/02/2019 à 13h33 following a purchase from 27/01/2019

Very satisfied! Size matching and quality product!
I highly recommend!

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Acheteur Vérifié

Published on 13/02/2019 à 12h42 following a purchase from 06/02/2019

Perfect

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Acheteur Vérifié

Published on 13/02/2019 à 09h45 following a purchase from 04/02/2019

SERIOUS SITE. FAST SHIPPING

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Acheteur Vérifié

Published on 12/02/2019 à 18h20 following a purchase from 05/02/2019

EXCELLENT PACKAGING

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Acheteur Vérifié

Published on 12/02/2019 à 17h09 following a purchase from 04/02/2019

A site where you don't have to worry

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Acheteur Vérifié

Published on 12/02/2019 à 12h31 following a purchase from 05/02/2019

Nothing to say: product, packaging, and timing are perfect!

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Acheteur Vérifié

Published on 11/02/2019 à 21h00 following a purchase from 02/02/2019

very good

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Acheteur Vérifié

Published on 11/02/2019 à 20h57 following a purchase from 01/02/2019

1st order and delighted

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Acheteur Vérifié

Published on 11/02/2019 à 19h56 following a purchase from 02/02/2019

Very responsive

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Acheteur Vérifié

Published on 11/02/2019 à 19h34 following a purchase from 01/02/2019

This is my first order and I am very satisfied!

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Acheteur Vérifié

Published on 11/02/2019 à 19h21 following a purchase from 01/02/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 11/02/2019 à 18h47 following a purchase from 01/02/2019

Very satisfied!

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Acheteur Vérifié

Published on 11/02/2019 à 18h01 following a purchase from 23/01/2019

Very good

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Acheteur Vérifié

Published on 11/02/2019 à 14h36 following a purchase from 01/02/2019

Efficient and fast

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Acheteur Vérifié

Published on 11/02/2019 à 13h36 following a purchase from 04/02/2019

Excellent site. Both in terms of the quality and variety of its items and the responsiveness and availability of its customer service by phone.

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Acheteur Vérifié

Published on 11/02/2019 à 13h35 following a purchase from 03/02/2019

Compliant, fast, clear.

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Acheteur Vérifié

Published on 11/02/2019 à 13h00 following a purchase from 03/02/2019

Very clear, pleasant.

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Acheteur Vérifié

Published on 09/02/2019 à 19h22 following a purchase from 23/12/2018

The site is good but it deserves to be more detailed. Indeed, I bought a sailor's cap and I saw that there were clips with the same reference as the cap. I thought it was to attach the cap. Upon receiving these clips, I do not know what they are for and how and where they attach to the cap. As a result, I spent an additional 5 or 6€ for nothing.

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Acheteur Vérifié

Published on 09/02/2019 à 18h49 following a purchase from 28/01/2019

I received my package a bit late while it was for a gift. Besides that, the chapka was well packaged and there was no incident with my order. The tracking was easy.

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Acheteur Vérifié

Published on 09/02/2019 à 02h23 following a purchase from 31/01/2019

I have been a customer with you for a few years and I have bought 4 hats and seven caps... I am delighted with your products and their quality. I have 4 cars and I have matching headgear that matches the colors of my vehicles. I am thrilled. Well done. The last cap from an Italian brand, patchwork, and original and quite unique. Thank you for your supplies. However, the choice of your shippers is very poor.

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Acheteur Vérifié

Published on 08/02/2019 à 18h37 following a purchase from 25/01/2019

to recommend even if prices are a bit high...

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Acheteur Vérifié

Published on 08/02/2019 à 18h35 following a purchase from 23/01/2019

The site is well designed, you can easily find what you're looking for.

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