Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

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Acheteur Vérifié

Published on 08/02/2019 à 16h32 following a purchase from 01/02/2019

Good responsiveness, good prices, and very good products

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Acheteur Vérifié

Published on 08/02/2019 à 14h10 following a purchase from 31/01/2019

Compliant, nothing to report!!!

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Acheteur Vérifié

Published on 08/02/2019 à 12h53 following a purchase from 21/01/2019

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Acheteur Vérifié

Published on 08/02/2019 à 09h17 following a purchase from 30/01/2019

Excellent, I recommend this site!

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Acheteur Vérifié

Published on 08/02/2019 à 09h01 following a purchase from 26/01/2019

SERIOUS SITE

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Acheteur Vérifié

Published on 07/02/2019 à 21h12 following a purchase from 29/01/2019

Very nice quality item, available for sale and delivered quickly. Delighted with my purchase

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Acheteur Vérifié

Published on 07/02/2019 à 16h50 following a purchase from 31/01/2019

Fast and efficient service. My order arrived as expected, within 48 hours. Perfect packaging and the quality of the product meets my expectations

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Acheteur Vérifié

Published on 07/02/2019 à 16h22 following a purchase from 28/01/2019

Arrived on time

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Acheteur Vérifié

Published on 07/02/2019 à 16h02 following a purchase from 30/01/2019

very good quality, I will recommend

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Acheteur Vérifié

Published on 07/02/2019 à 15h23 following a purchase from 30/01/2019

****

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Acheteur Vérifié

Published on 07/02/2019 à 14h06 following a purchase from 30/01/2019

satisfied

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Acheteur Vérifié

Published on 07/02/2019 à 13h13 following a purchase from 31/01/2019

Very professional

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Acheteur Vérifié

Published on 07/02/2019 à 12h54 following a purchase from 31/01/2019

Listening and at the service of the customer.

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Acheteur Vérifié

Published on 07/02/2019 à 12h44 following a purchase from 30/01/2019

Very good online shopping house, impeccable service and delivery.

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Acheteur Vérifié

Published on 07/02/2019 à 10h32 following a purchase from 29/01/2019

Wealth, diversity and quality

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Acheteur Vérifié

Published on 07/02/2019 à 07h40 following a purchase from 29/01/2019

Item exactly matching the order

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Acheteur Vérifié

Published on 06/02/2019 à 17h58 following a purchase from 29/01/2019

I am very happy with my Gavroche cap and have received compliments on it. I will even buy one for the rain..... And, my name is Mrs. GAROCHE Maud. PS Very classy, it's my style.

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Acheteur Vérifié

Published on 06/02/2019 à 17h34 following a purchase from 29/01/2019

quality problem does not match the description, the modification of it was made very quickly, cap described as winter, not at all the case... I continue to be a customer with a wide range of items

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Acheteur Vérifié

Published on 06/02/2019 à 17h29 following a purchase from 25/01/2019

Thank you for your message, remaining at your disposal, Traclet

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Response from Chapellerie Traclet Published on 06/02/2019

Always satisfied with my purchases from this quality hat maker with recognized experience in its field. The choice is large, the advice is informed, the professionalism is evident. Fast and careful delivery.

Acheteur Vérifié

Published on 06/02/2019 à 13h53 following a purchase from 29/01/2019

Excellent, I am very satisfied with the quality... easy to navigate and view the products....

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Acheteur Vérifié

Published on 06/02/2019 à 13h43 following a purchase from 30/01/2019

compliant with the request and the visual - very nice finishes - gift very appreciated by our son

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Acheteur Vérifié

Published on 06/02/2019 à 13h16 following a purchase from 30/01/2019

Very satisfied with the order (the site), the quality of the product and the fairly quick delivery. I really recommend

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Acheteur Vérifié

Published on 06/02/2019 à 12h20 following a purchase from 28/01/2019

Not only are the unavailable items still displayed - even 'grayed out' - but additionally, one can create an alert to be informed as soon as they are back in stock.

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Acheteur Vérifié

Published on 05/02/2019 à 20h04 following a purchase from 28/01/2019

+++++

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Acheteur Vérifié

Published on 05/02/2019 à 19h42 following a purchase from 28/01/2019

Very efficient, good quality product, fast delivery, nothing to complain about

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Acheteur Vérifié

Published on 05/02/2019 à 19h38 following a purchase from 28/01/2019

serious and respectful of deadlines

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Acheteur Vérifié

Published on 05/02/2019 à 18h32 following a purchase from 28/01/2019

Item compliant, very good quality, very fast shipping

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Acheteur Vérifié

Published on 05/02/2019 à 17h52 following a purchase from 28/01/2019

A huge choice of models, fast and careful delivery!

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Acheteur Vérifié

Published on 05/02/2019 à 17h52 following a purchase from 28/01/2019

An enormous choice of models, fast and careful delivery!

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Acheteur Vérifié

Published on 05/02/2019 à 17h41 following a purchase from 25/01/2019

I am delighted with my purchase (a Napoleon bicorne).
The quality of this hat is impressive and has nothing to do with cheap costumes.
The item corresponds perfectly to the collective imagination.
The contact with the Traclet hat shop (phone or email) works wonderfully (I live in Belgium).
And, icing on the cake, the TRACLET hat shop accepted, at no extra cost, to adjust the size of the hat so that it could bring joy to a 6-year-old child

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Acheteur Vérifié

Published on 05/02/2019 à 16h56 following a purchase from 28/01/2019

Effective and pleasant

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Acheteur Vérifié

Published on 05/02/2019 à 16h13 following a purchase from 27/01/2019

Very good

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Acheteur Vérifié

Published on 05/02/2019 à 15h28 following a purchase from 28/01/2019

everything is ok

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Acheteur Vérifié

Published on 05/02/2019 à 14h27 following a purchase from 28/01/2019

this is the first purchase I make from this site. I am satisfied, there is good order tracking

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Acheteur Vérifié

Published on 05/02/2019 à 14h05 following a purchase from 28/01/2019

didn't know, but serious

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Acheteur Vérifié

Published on 05/02/2019 à 14h01 following a purchase from 28/01/2019

Very wide variety of choices, suppliers. Excellent quality. Very good value for money. Very fast delivery, perfect packaging.

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Acheteur Vérifié

Published on 05/02/2019 à 13h06 following a purchase from 28/01/2019

Very fast in good condition thank you

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Acheteur Vérifié

Published on 05/02/2019 à 12h39 following a purchase from 27/01/2019

Varied choice, good quality

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Acheteur Vérifié

Published on 05/02/2019 à 12h35 following a purchase from 29/01/2019

Internet

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Acheteur Vérifié

Published on 05/02/2019 à 09h58 following a purchase from 27/01/2019

Fast delivery and compliant product: perfect!

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