Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
Good Quality and fast delivery service. Well done :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2018
Fast and efficient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2018
Beret received and returned. Quality: nothing to complain about but 2 to 3 sizes too big. Maybe a bad measurement or a delta in your sizes and my measurements. I am looking forward to the same item in size 62/63. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2018
The site is well made except for the shipping tracking but the shipping was immediate (day of the order) and the reception was quick (48 hours) perfect packaging, merchandise conforms, no criticism to make.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Good welcome and fast delivery.
Products conform to the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
Excellent service and cap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2018
Complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
Very professional. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
Perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
I only found the exact reference I wanted on this site, easy to find, very fast delivery with impeccable packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
A lot of choices, quality and interesting prices. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
Rather clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Very satisfied and the exchanges and explanations in the emails are clear and very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Very good site, never disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
Qualitative and responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Serious site, deadlines respected and product quality, everything is there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Perfect all around: speed, compliance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
Fast delivery. Hats well packaged. This is my first order and I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Great variety of hats, definitely check it out before buying anything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Pleasant site; however, it is annoying to lose track of the catalog when clicking on a specific item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
Normal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Very large selection and a site where navigation is very easy; very successful filtering options, lots of advice on maintenance and description of hats, very practical advice videos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Very good. It is very functional and elegant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
We are satisfied with the cowboy hat we ordered (€200) however we were surprised by the small size of the package compared to the size of the hat: the hat was slightly folded to fit into the box! We expected more precautions for an item of this value.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
item conforms to the description, fast shipping and the item was well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
Good site easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good, fast shipping,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Very nice. Good quality hat. Fast and careful delivery. The Taclet house is reliable. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
Nice site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
The quality meets my expectations, the deadline is respected, the price is correct, well done and thank you, Jacques ESN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
You are great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
rassssssssssssssssssssssssssssssssssssss
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Very good site, serious and delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
Good products but very slow delivery!
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