Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2018
delivery of a blue hat instead of a gray one
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Response from Chapellerie Traclet
hello
there must be an error in the comment because the hat is made of raffia straw with a blue ribbon.
This information is even more indicated on the product sheet and a photo of the gros grain clearly shows the blue color
The hat has a large gros grain tied on the side, in sky blue with fine orange, blue, beige, and red stripes, which perfectly match the natural straw color of the hat.
https://www.chapellerie-traclet.com/fr/chapeau-paille-stetson/6412-chapeau-traveller-atlanta-smith-paille-raffia-stetson.html
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
To recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
A site where you can find very beautiful things. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Very professional, well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
I am super happy with my item; everything is just as I wanted, the quality, the color, the shape, in a word I would recommend your house to friends. The shipment was very fast but the cardboard box arrived very damaged, the beret, however, was in good condition..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Products for all budgets. And explanations about size, shipping, and returns are very clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2018
interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good, I will not hesitate to recommend a hat from them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
A bit long (1 week in eco mode, but compliant with the order)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Excellent online store. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good site. Order arrived in record time, the very next day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Of very good quality. Very clear in the advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
10 out of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Excellent value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
One issue, I did not receive the SMS to pick up the product and the package tracking is not operational.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
I am an American customer. At first, there was a little confusion about the size (the English translation of the website gives adult dimensions for the child's hat) but Chappellerie Traclet helped me fix it right away. My hat arrived in the United States in about a month. Perfect condition and exactly what I wanted. I would recommend this company and their Provençal hat. It looks like the Santon hat from Jacquemus perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very large selection / Fast delivery / Very flexible sales conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
Very good quality, highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Great selection of quality hats of all shapes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
some difficulties with sorting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast delivery. Hat well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Very fast delivery. Item well packaged. Description given on the site matches the product received.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
disappointed with the product
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Response from Chapellerie Traclet
hello
what issues did you encounter with this product?
We also offer other models of night caps
https://www.chapellerie-traclet.com/fr/824-bonne-de-nuit
It is of course possible to change it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
Easy, efficient, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Completely satisfied both in terms of the quality of the item and its reception: packaging and delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
The choice of presented items is rich
The ordering process is complex...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
The packaging could be a bit more protective. Otherwise, everything else is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
Regular customer ...... about ten orders in 8 years ...... never disappointed
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Response from Chapellerie Traclet
hello
thank you for your message.
Remaining at your disposal.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Product well packaged. Delivery made within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
From the packaging to the receipt of the item, everything is perfect.
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