Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Acheteur Vérifié

Published on 14/02/2018 à 11h30 following a purchase from 04/02/2018

perfect

Translated reviews

Acheteur Vérifié

Published on 14/02/2018 à 08h40 following a purchase from 02/02/2018

Quality product available to answer questions, quick exchange.

Translated reviews

Acheteur Vérifié

Published on 14/02/2018 à 08h10 following a purchase from 02/02/2018

good

Translated reviews

Acheteur Vérifié

Published on 14/02/2018 à 07h50 following a purchase from 03/02/2018

Perfect
;-)

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 18h22 following a purchase from 03/02/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 18h15 following a purchase from 04/02/2018

Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 16h55 following a purchase from 02/02/2018

Fast and compliant shipping

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 16h30 following a purchase from 03/02/2018

Very good, order delivered quickly, quality product.

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 16h24 following a purchase from 03/02/2018

four

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 16h15 following a purchase from 03/02/2018

search mode not relevant

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 15h14 following a purchase from 04/02/2018

It's very good except for the deposit in the mailbox. You have to struggle to retrieve the package.

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 15h07 following a purchase from 04/02/2018

matches the description and my expectations

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 14h37 following a purchase from 04/02/2018

Wide selection, very easy navigation, good quality/price ratio

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 14h03 following a purchase from 05/02/2018

Well done

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 13h00 following a purchase from 03/02/2018

super

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 12h44 following a purchase from 01/02/2018

Very good!

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 12h33 following a purchase from 03/02/2018

Fast shipping
Compliant product

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 12h28 following a purchase from 04/02/2018

Trustworthy site, an incredible choice of different very good quality products. I absolutely recommend.

Translated reviews

Acheteur Vérifié

Published on 13/02/2018 à 09h33 following a purchase from 30/01/2018

I did not receive the right product

Translated reviews

Response from Chapellerie Traclet Published on 13/02/2018

Hello
Please excuse us if we made a mistake.
Can you tell us what you received and we will proceed with the exchange.
We are surprised to receive such a message when we have an email box for issues as well as a form on the site and also during delivery in the package.
Best regards
Traclet

Acheteur Vérifié

Published on 12/02/2018 à 15h26 following a purchase from 23/01/2018

Easy-to-use site for choosing items and ordering. One point to improve: response to emails.

Translated reviews

Acheteur Vérifié

Published on 12/02/2018 à 11h17 following a purchase from 30/01/2018

Good site, well done, interesting products. Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 11/02/2018 à 21h22 following a purchase from 01/02/2018

Excellent

Translated reviews

Acheteur Vérifié

Published on 11/02/2018 à 08h47 following a purchase from 27/01/2018

Very good product, very good service, very good delivery speed.

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 16h47 following a purchase from 01/02/2018

Fast etc efficient

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 16h27 following a purchase from 01/02/2018

a serious site.

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 15h48 following a purchase from 02/02/2018

Very good...speed...compliant...only positive!!!

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 15h44 following a purchase from 02/02/2018

very good

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 15h37 following a purchase from 01/02/2018

In accordance with the product and the deadline

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 14h22 following a purchase from 01/02/2018

Very good. Nothing to report

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 14h21 following a purchase from 01/02/2018

satisfied!

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 14h09 following a purchase from 31/01/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 13h59 following a purchase from 29/01/2018

Very serious site. Order tracked and sent very quickly.
Fast and careful shipping.
Very satisfied with my order.

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 12h31 following a purchase from 02/02/2018

Well-packaged hat, fast delivery. Customer service attentive.

Translated reviews

Acheteur Vérifié

Published on 10/02/2018 à 10h23 following a purchase from 22/01/2018

Very simple, practical and efficient.

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 18h56 following a purchase from 31/01/2018

Very professional and helpful, welcoming and assisting with a return. Thank you!

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 14h16 following a purchase from 31/01/2018

very good!

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 14h07 following a purchase from 31/01/2018

Very good, a lot of choices, and prices that I think are in line with market prices.
I recommend it of course.

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 12h16 following a purchase from 31/01/2018

Well-made site.

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 08h26 following a purchase from 30/01/2018

This site offers a lot of choices, delivery is very fast and the quality is there.

Translated reviews

Acheteur Vérifié

Published on 09/02/2018 à 08h05 following a purchase from 29/01/2018

Simple, fast, efficient. Nothing to complain about. I recommend

Translated reviews