Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Acheteur Vérifié

Published on 09/02/2018 à 05h48 following a purchase from 31/01/2018

Fast shipping and top-notch packaging.
Perfect product as always with Traclet.

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Acheteur Vérifié

Published on 09/02/2018 à 05h00 following a purchase from 26/01/2018

very good

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Acheteur Vérifié

Published on 09/02/2018 à 01h18 following a purchase from 30/01/2018

Excellent transaction

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Acheteur Vérifié

Published on 08/02/2018 à 20h59 following a purchase from 09/12/2017

Very good hat, good quality. Fair price.
However, 2 months to be delivered is too much. The Christmas gift arriving in February is not great. No commercial gesture proposed...
Too bad.

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Response from Chapellerie Traclet Published on 09/02/2018

hello
For the delay, we can offer you a fabric hat box worth 10 euros or a hat brush.
Please confirm if this is acceptable to you.
Best regards
Traclet

Acheteur Vérifié

Published on 08/02/2018 à 20h39 following a purchase from 30/01/2018

Serious site. Fast and careful shipping.

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Acheteur Vérifié

Published on 08/02/2018 à 20h18 following a purchase from 30/01/2018

Perfect, just missing a pouch to protect it

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Acheteur Vérifié

Published on 08/02/2018 à 19h21 following a purchase from 30/01/2018

great

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Acheteur Vérifié

Published on 08/02/2018 à 09h49 following a purchase from 15/01/2018

Courtesy, efficiency, availability and professionalism of the sellers

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Acheteur Vérifié

Published on 07/02/2018 à 21h20 following a purchase from 17/01/2018

Very good, impeccable service.

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Acheteur Vérifié

Published on 07/02/2018 à 11h45 following a purchase from 26/01/2018

perfect

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Acheteur Vérifié

Published on 07/02/2018 à 08h35 following a purchase from 28/01/2018

Perfect site. The return system could be improved.

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Acheteur Vérifié

Published on 06/02/2018 à 18h58 following a purchase from 24/01/2018

Easy navigation

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Acheteur Vérifié

Published on 06/02/2018 à 18h41 following a purchase from 26/01/2018

very good choice and quality

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Acheteur Vérifié

Published on 06/02/2018 à 18h05 following a purchase from 27/01/2018

Very clear site. Product in line with our expectations.

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Acheteur Vérifié

Published on 06/02/2018 à 17h14 following a purchase from 26/01/2018

Good

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Acheteur Vérifié

Published on 06/02/2018 à 16h30 following a purchase from 26/01/2018

in line with my expectations. Deadlines respected.

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Acheteur Vérifié

Published on 06/02/2018 à 16h04 following a purchase from 27/01/2018

very good

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Acheteur Vérifié

Published on 06/02/2018 à 14h20 following a purchase from 28/01/2018

Excellent

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Acheteur Vérifié

Published on 06/02/2018 à 13h51 following a purchase from 28/01/2018

Ergonomic, complete and attractive site

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Acheteur Vérifié

Published on 06/02/2018 à 13h43 following a purchase from 27/01/2018

good

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Acheteur Vérifié

Published on 05/02/2018 à 17h44 following a purchase from 20/01/2018

Pleasant

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Acheteur Vérifié

Published on 04/02/2018 à 17h56 following a purchase from 21/01/2018

Relevant advice from the site to take one size down for the chosen model.

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Acheteur Vérifié

Published on 04/02/2018 à 16h28 following a purchase from 11/01/2018

I am very satisfied with the service and the merchandise.

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Acheteur Vérifié

Published on 03/02/2018 à 21h25 following a purchase from 11/01/2018

Go with confidence

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Acheteur Vérifié

Published on 03/02/2018 à 19h36 following a purchase from 25/01/2018

Very well-made site, clear and functional with very well-presented items and relevant information. A must-visit regularly for all hat wearers looking to acquire beautiful hats at reasonable prices.

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Acheteur Vérifié

Published on 03/02/2018 à 17h17 following a purchase from 25/01/2018

Precise and documented

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Acheteur Vérifié

Published on 03/02/2018 à 15h20 following a purchase from 19/01/2018

product that meets expectations. however, the sizes seem strange. I have a 60 cm head circumference, I order size 60 and...too small. I return, request 62 because the sizes seem small at Traclet and...too big. Not wanting to incur shipping costs again, I filled the inside with adhesive tape and adjusted the size.
this is the first time I order this type of item online, I will not do it again because you really need to try it on site to avoid any issues.

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Acheteur Vérifié

Published on 03/02/2018 à 14h33 following a purchase from 25/01/2018

Attractive prices, quality products, fast shipping.
I recommend

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Acheteur Vérifié

Published on 03/02/2018 à 13h21 following a purchase from 26/01/2018

Perfect

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Acheteur Vérifié

Published on 03/02/2018 à 13h17 following a purchase from 25/01/2018

Everything is ok

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Acheteur Vérifié

Published on 03/02/2018 à 12h56 following a purchase from 26/01/2018

Fast and problem-free service. Keep it up!!!

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Acheteur Vérifié

Published on 03/02/2018 à 08h09 following a purchase from 25/01/2018

Very good

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Acheteur Vérifié

Published on 02/02/2018 à 22h51 following a purchase from 25/01/2018

Excellent transaction, my cap fits perfectly. And thank you for the advice over the phone.

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Acheteur Vérifié

Published on 02/02/2018 à 21h00 following a purchase from 23/01/2018

Very good site. The choice of hats is pleasant and very detailed. The shipment was made within 48 hours and in very sturdy packaging. Really nothing to complain about. Site to recommend, very serious.

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Acheteur Vérifié

Published on 02/02/2018 à 16h56 following a purchase from 24/01/2018

Easy to use.

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Acheteur Vérifié

Published on 02/02/2018 à 16h48 following a purchase from 16/01/2018

Correct

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Acheteur Vérifié

Published on 02/02/2018 à 16h13 following a purchase from 24/01/2018

The received article was not what I hoped for, and the size, although I called to have it measured on the item in question, was not the right one...

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Acheteur Vérifié

Published on 02/02/2018 à 14h39 following a purchase from 24/01/2018

Fast delivery as expected.

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Acheteur Vérifié

Published on 02/02/2018 à 14h16 following a purchase from 25/01/2018

Very serious.

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Acheteur Vérifié

Published on 02/02/2018 à 13h21 following a purchase from 24/01/2018

Everything is perfect, especially don't change anything

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