Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
No observation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
There are not enough recent photos. We should see the cap worn.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
A choice for everyone, you can easily find what you want at attractive prices.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2015
The site trusts its suppliers too much and did not verify the size of the item I ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
fast, careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
very beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Clear site. Photos conform to the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2015
Chapellerie Traclet processes the order quickly and carefully. It is a pleasure to order from this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2015
Not very practical in terms of search, but okay otherwise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2015
Perfect!!! I recommend without moderation, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Good online hat shop
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2015
out of three items only one was as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
High quality products (already several orders)\ Rapid shipping and precise tracking\ Variety of product choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2015
Considerable choice, clear indications on sizes and product availability. Search engine sometimes a bit messy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Kindness, competence, express service\ incomparable choice\ I am won over by this business that I recommend and with which I will make future purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2015
nothing more to say, more efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Everything received, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
very good because received very quickly. it encourages me to reorder thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2015
Many choices but navigating among the different items was not easy. Difficult to find an item we liked previously, for example.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Very careful packaging, kind attention including a pen in the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2015
Large selection of hats, berets, caps, and beanies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
The site is pleasant and ergonomic\ however, the initially desired item was out of stock with information that it would be available soon without a precise date! I had to call the shop to get more information! Telephone reception was top-notch, the interlocutor was extremely kind and polite.\ Finally, a top delivery without extra cost!\ I am delighted!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Very fast and careful shipping. The cap corresponds to the online image. I called and got an interlocutor right away who informed me very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
Fast shipping and very good packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2015
Satisfied. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2015
Lots of choices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2015
Functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Easy to use, clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Very satisfied with the service and the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Perfect, the item matches what I expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2015
Good reception but no announcement or follow-up since the order, having no idea if the package had left, in transit and when it would arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2015
Correct price and well stocked
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2015
Perfect, except for a slight issue with the size of the packaging box, it would be perfect with 1 to 2 cm less because once the postman puts it in the mailbox by opening the large panel of the boxes, we customers can no longer take out the box placed in the mailbox diagonally. Because we have collective mailboxes (about twenty). Slight little problem otherwise apart from that, it's perfect.
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