Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

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Acheteur Vérifié

Published on 15/12/2015 à 06h14 following a purchase from 04/12/2015

fast shipping

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Acheteur Vérifié

Published on 15/12/2015 à 06h11 following a purchase from 26/11/2015

availability, speed and efficiency

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Acheteur Vérifié

Published on 14/12/2015 à 07h31 following a purchase from 03/12/2015

I was pleasantly surprised by the very fast delivery times... which is not the case elsewhere!!!

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Acheteur Vérifié

Published on 13/12/2015 à 23h42 following a purchase from 20/11/2015

Super and very complete

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Acheteur Vérifié

Published on 13/12/2015 à 10h35 following a purchase from 03/12/2015

I had to pay a customs fee of 20 Swiss francs which greatly increases the purchase ...... can you have agreements with Switzerland?

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Acheteur Vérifié

Published on 12/12/2015 à 21h32 following a purchase from 29/11/2015

very good site with a very wide choice of hats

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Acheteur Vérifié

Published on 12/12/2015 à 19h26 following a purchase from 22/11/2015

careful shipping, very well made hats

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Acheteur Vérifié

Published on 12/12/2015 à 18h45 following a purchase from 04/12/2015

Very serious site

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Acheteur Vérifié

Published on 12/12/2015 à 14h45 following a purchase from 03/12/2015

Very happy with the speed, disappointed not to have received the hat in its box with the leather straps for adjustment

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Acheteur Vérifié

Published on 12/12/2015 à 14h36 following a purchase from 01/12/2015

Order delivered on time, excellent follow-up.

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Acheteur Vérifié

Published on 12/12/2015 à 12h15 following a purchase from 03/12/2015

In line with my expectations

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Acheteur Vérifié

Published on 12/12/2015 à 12h06 following a purchase from 01/12/2015

Small issue when paying for my order but quickly resolved thanks to an advisor.
Package received very quickly.

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Acheteur Vérifié

Published on 12/12/2015 à 11h40 following a purchase from 04/12/2015

very nice quality and delivered quickly

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Acheteur Vérifié

Published on 12/12/2015 à 10h29 following a purchase from 03/12/2015

Very visual, easy to handle. Nothing to say.

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Acheteur Vérifié

Published on 12/12/2015 à 09h34 following a purchase from 04/12/2015

Perfect

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Acheteur Vérifié

Published on 12/12/2015 à 09h32 following a purchase from 04/12/2015

Very good service!

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Acheteur Vérifié

Published on 12/12/2015 à 09h10 following a purchase from 03/12/2015

Quality hats

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Acheteur Vérifié

Published on 12/12/2015 à 08h36 following a purchase from 04/12/2015

GOOD

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Acheteur Vérifié

Published on 12/12/2015 à 08h31 following a purchase from 30/11/2015

Very good

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Acheteur Vérifié

Published on 12/12/2015 à 08h14 following a purchase from 22/11/2015

Head circumference = forehead - small bump behind the head = 61 cm. I initially took L thinking it would be large. After calling Traclet customer service and receiving very good advice, they changed my order to XL. And finally, the size XL is perfect, the cap is beautiful and of very good quality. So thank you for the advice from Traclet that I received by phone.

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Acheteur Vérifié

Published on 12/12/2015 à 08h06 following a purchase from 03/12/2015

Very nice cap that was very popular.
Delivery time respected.
Perfect!!

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Acheteur Vérifié

Published on 12/12/2015 à 06h24 following a purchase from 04/12/2015

I returned my order because I realized that size 56 was too big and I want you to replace it with size 55

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Acheteur Vérifié

Published on 12/12/2015 à 06h00 following a purchase from 04/12/2015

Nothing to complain about. Perfect in every way.

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Acheteur Vérifié

Published on 11/12/2015 à 19h41 following a purchase from 02/12/2015

Website rich in choices

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Acheteur Vérifié

Published on 11/12/2015 à 18h28 following a purchase from 23/10/2015

significant gap between the given deadline and the delivery date

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Acheteur Vérifié

Published on 11/12/2015 à 16h11 following a purchase from 01/12/2015

I love my new hat

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Acheteur Vérifié

Published on 11/12/2015 à 15h31 following a purchase from 15/10/2015

Super!

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Acheteur Vérifié

Published on 11/12/2015 à 14h11 following a purchase from 28/11/2015

Nothing to report, just as I ordered, okay.

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Acheteur Vérifié

Published on 11/12/2015 à 11h42 following a purchase from 03/12/2015

Super cool, a lot of choices, hard to choose.

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Acheteur Vérifié

Published on 11/12/2015 à 11h37 following a purchase from 02/12/2015

too bad I did not receive a notice of passage from the post office, but you are not to blame!

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Acheteur Vérifié

Published on 11/12/2015 à 10h49 following a purchase from 02/12/2015

Very good for everything, very satisfied, I recommend.

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Acheteur Vérifié

Published on 11/12/2015 à 09h58 following a purchase from 02/12/2015

cool

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Acheteur Vérifié

Published on 11/12/2015 à 09h55 following a purchase from 02/12/2015

Chapka conforms to the order, fast delivery, everything is okay, thank you.

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Acheteur Vérifié

Published on 11/12/2015 à 09h50 following a purchase from 26/11/2015

Complete site, well done and intuitive thanks to the different ranges.
Many references however, it is sometimes possible to get lost.

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Acheteur Vérifié

Published on 11/12/2015 à 09h47 following a purchase from 02/12/2015

Very good

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Acheteur Vérifié

Published on 11/12/2015 à 09h42 following a purchase from 02/12/2015

Efficient

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Acheteur Vérifié

Published on 11/12/2015 à 08h43 following a purchase from 03/12/2015

super...

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Acheteur Vérifié

Published on 11/12/2015 à 08h31 following a purchase from 02/12/2015

A very large selection, with products for every category of person.

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Acheteur Vérifié

Published on 11/12/2015 à 08h16 following a purchase from 01/12/2015

Good!

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Acheteur Vérifié

Published on 11/12/2015 à 07h41 following a purchase from 02/12/2015

Correct and fast delivery.

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