Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
very serious and very friendly on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2015
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2015
fast delivery and product as described, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2015
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
very satisfactory
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2015
Hat ordered on September 17, arrived on November 16 in a damaged hat box.
This is my second order, fortunately the first one went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2015
It is clear and easy to use! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
very good but the hat is one size too big; however, I had followed the measuring method well. I returned the hat for an exchange with a size down. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2015
I have already replied.
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2015
happy with the speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
Fast service and product as described! +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
fast shipping No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2015
Perfect - fast delivery - Always satisfied with the items - impeccable customer service - always friendly contacts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2015
The site is perfect. Remarkable choice, description entirely accurate. Thanks to Chapellerie TRACLET for its helpfulness (I was called back the day after my call to inform me of the product's availability). Thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2015
excellent site with a significant choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
Very practical site and very well designed. Easy to use. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
There was a little mix-up with the shipping. I had to follow up, but arrangements were made for this cap to be received on time. birthday gift) The gift wrapping was also very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2015
Very good site, lots of choices and for all budgets. cap well protected and in good condition. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2015
hyper serious! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Very beautiful hats, personalized service, I will buy all my hats from them as well as the accessories
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
Very nice hat with a very good quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Very 'readable', easy to navigate...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2015
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
..ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
quality products, respect for deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2015
Practical site, easy, clear and precise in descriptions, reliable and fast for purchase and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2015
1st experience on the site very positive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2015
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2015
fast, efficient, quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
Availability and speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2015
Clear and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2015
Good but missing hat boxes
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