Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
Very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2015
good site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2015
Size error
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
I am amazed, I was delighted when discovering my order and I still am, believe me, it's rare! Bravo for this magnificent work of very good quality! Moreover, the packaging is neat, it's important to discover your purchases in a nice presentation, it adds to the pleasure! THANK YOU!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/06/2015
delivery service "triple zero", ordered on June 24 and delivered on July 8 after two follow-ups from me, very disappointed, I will not order from you again, Mr. Patruno.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2015
received within the expected deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
Products, delivery. Everything perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2015
Perfect from the site to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2015
excellent fast delivery precise description of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2015
Good service and product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2015
Very good. Everything is perfect. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2015
Complete site with a wide choice of hats accessible to all, easy navigation with good site ergonomics
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2015
Nothing to complain about. Delivered on the indicated date. No unpleasant surprises and for a reasonable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2015
good choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2015
Clear site, easy navigation, wide choice (too bad some hats are not available), delivery on time. In short, a top customer experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2015
Unfinished wood, therefore rough on one of the edges of the enlarger.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2015
Very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2015
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2015
I only placed one order, but it perfectly meets my expectations. The delivery time was really very short, the packaging was neat. Nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2015
It's perfect, exactly what I was expecting.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2015
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2015
Nothing to say ... That said, I would have liked to receive the original Stetson box with my hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2015
order respected, fast shipping, neat packaging. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2015
Clear site, allowing to quickly find what one is looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2015
The site offers a very wide choice, the products are presented clearly and completely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2015
Perfect, fast and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2015
excellent advice for choosing the size.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2015
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2015
Fast delivery, product conforms to the order, very good experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2015
Very long delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2015
Excellent site, good quality of products and speed of shipping... what more could you ask for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2015
Super product...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2015
The site is very good, I hesitated to order a hat by mail but already owning a Stetson, I was tempted! and no regrets
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2015
The products are well presented but lack a bit of description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2015
No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2015
Customer service available, clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2015
Fast and careful shipping
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