Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2015
Good quality and serious delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2015
Reliable, wide choice, excellent rapport with the customer (very professional, available, attentive and efficient staff on the phone)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2015
Fast shipping, product conforms to the description.
Good value for money
I recommend this site
JF LEGRAND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2015
of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2015
Fast and efficient!
Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2015
very clear site, easy to use and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2015
well-made site, product found quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2015
Second purchase at Traclet, still not disappointed!
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2015
Reliable and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2015
Fast service, I was informed that my hat was in production and I was notified that it was ready and would be sent to me. Impeccable tracking with the assigned number.
Serious service as usual; this is not my first order and surely not the last. I recommend this company for its seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2015
site to keep, wide choice, great communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2015
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2015
The most complete and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2015
Beautiful site, large selection of hats with good quality at an interesting price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2015
perfect. fast shipping and correct price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2015
The site is very clear and the photographs allow you to see well what you are buying. The information and advice on sizes are sufficiently precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2015
I am always very satisfied in every way with Maison TRACLET.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2015
The site is well made and it is easy to navigate.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2015
Delay in delivery, poor tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2015
Impeccable service, courteous and professional phone reception. I would like to find this type of business relationship on the web more often.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2015
There is a large choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2015
Good communication
Reasonable prices
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2015
Very good site. happy with my purchase.
very well packaged. Arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2015
Completely satisfied with the service, speed, quality, and price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2015
Very large selection, good quality, reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2015
Top commercial service, really very professional!! It's great to have had our order on time. Thank you!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2015
All good and very fast, it's perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2015
I compared two hat sales sites. Yours was more attractive with a fairly detailed description of the different models. This is an important criterion for me when buying by mail. I must inform you that the packaging was torn, the post must have put tape on it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2015
Reactive, the order is processed quickly, depending on availability of course.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2015
Super thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2015
Very fast delivery! Perfect packaging! Purchase very compliant with my expectations!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2015
Good site, fast and efficient delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2015
a small issue quickly identified and repaired
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2015
Delivery times a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2015
All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2015
very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2015
Very good to recommend
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