/10
★★★★★
based on 35255 reviews published
★★★★★
based on 35255 reviews published
Latest customer reviews
5
/5
★★★★★
Nice hat (a bit expensive...) but having a lichen planopilaris I am protected from the sun
Sabine B.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Sabine,
We sincerely thank you for your flattering review and are delighted to learn that our hat provides you with protection and style. We understand that the price may seem high, but we strive to offer quality products that combine comfort and aesthetics. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your flattering review and are delighted to learn that our hat provides you with protection and style. We understand that the price may seem high, but we strive to offer quality products that combine comfort and aesthetics. Please feel free to reach out to us if you have any other questions or needs.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very nice store. the ordered item is perfect. I will certainly order a fall winter cap again. Best regards, Jacques MARCHAND
Jacques M.
purchased on 24/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jacques,
We sincerely thank you for your flattering review! We are delighted that you liked the item and would be happy to welcome you again for your next order. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your flattering review! We are delighted that you liked the item and would be happy to welcome you again for your next order. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
I am waiting to receive the same cap in size 59. It is an exchange in progress.
Daniel M.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
Thank you very much for your positive review! We are delighted that you chose our site, and we hope that the exchange of your cap will go smoothly. Please feel free to contact us if you have any questions.
Best regards,
The Traclet Hat Shop Team
Thank you very much for your positive review! We are delighted that you chose our site, and we hope that the exchange of your cap will go smoothly. Please feel free to contact us if you have any questions.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very good quality fits all sizes quick reception after purchase I recommend
Fakhri B.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Fakhri,
We sincerely thank you for your flattering review on our site "Chapellerie Traclet." We are delighted to learn that you are satisfied with the quality of our hats and the speed of delivery. Your recommendation means a lot to us, and we hope to see you again soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review on our site "Chapellerie Traclet." We are delighted to learn that you are satisfied with the quality of our hats and the speed of delivery. Your recommendation means a lot to us, and we hope to see you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
As usual, always very good with this hat shop
Xavier C.
purchased on 23/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Xavier,
We sincerely thank you for your flattering review and your loyalty to the Traclet Hat Shop. Your satisfaction is our greatest reward. We look forward to seeing you again soon!
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your flattering review and your loyalty to the Traclet Hat Shop. Your satisfaction is our greatest reward. We look forward to seeing you again soon!
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very beautiful boater
Pauline T.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Pauline,
We sincerely thank you for your flattering review regarding our boater. We are delighted that our product met your expectations and we hope to see you again soon on our site "Chapellerie Traclet."
We sincerely thank you for your flattering review regarding our boater. We are delighted that our product met your expectations and we hope to see you again soon on our site "Chapellerie Traclet."
5
/5
★★★★★
Perfect!
Jocelyne S.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jocelyne,
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your experience on our site. Your satisfaction is our priority and your feedback motivates us to continue offering the best possible service.
See you soon at Chapellerie Traclet!
The Traclet team
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your experience on our site. Your satisfaction is our priority and your feedback motivates us to continue offering the best possible service.
See you soon at Chapellerie Traclet!
The Traclet team
5
/5
★★★★★
Product meets expectations, beautiful product.
Nicole J.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Madam Nicole, we sincerely thank you for your flattering review and are delighted that our product met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site for more discoveries.
5
/5
★★★★★
I contacted customer service by phone for advice! Courteous and calm, the advisor guided me. There are tips regarding the maintenance of our hats! Magnificent by the way, the quality of the felt is pleasant! The next one will be brown! If they have it in stock soon!
Damien L.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Damien,
We warmly thank you for your flattering review! We are delighted to learn that our advisor was able to guide you courteously and calmly. The quality of our materials, especially the felt, is indeed a priority for us. We will be happy to welcome you again for a brown hat as soon as it is available in stock. Don't hesitate to contact us for any questions or assistance.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review! We are delighted to learn that our advisor was able to guide you courteously and calmly. The quality of our materials, especially the felt, is indeed a priority for us. We will be happy to welcome you again for a brown hat as soon as it is available in stock. Don't hesitate to contact us for any questions or assistance.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
As usual, a product of very nice quality and very fast shipping, thank you.
Pascal P.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your flattering review and for the perfect score you have given us. We are delighted that you are satisfied with the quality of our products and the speed of our shipping service. Your loyalty touches us and motivates us to continue offering you the best. We look forward to seeing you on our site!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and for the perfect score you have given us. We are delighted that you are satisfied with the quality of our products and the speed of our shipping service. Your loyalty touches us and motivates us to continue offering you the best. We look forward to seeing you on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very Happy.
Andrew S.
purchased on 27/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Andrew, we sincerely thank you for your very positive feedback on our site "Chapellerie Traclet". Your satisfaction is our priority and we are delighted to have met your expectations. We hope to see you again soon among our customers!
4
/5
★★★★☆
Perfect
Chantal G.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Chantal,
We sincerely thank you for your positive review and for the 4/5 rating you gave us. Your satisfaction is our priority, and we are delighted that your experience on our site "Chapellerie Traclet" lived up to your expectations. Don't hesitate to reach out to us for any future suggestions or needs.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your positive review and for the 4/5 rating you gave us. Your satisfaction is our priority, and we are delighted that your experience on our site "Chapellerie Traclet" lived up to your expectations. Don't hesitate to reach out to us for any future suggestions or needs.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Thank you! It's magnificent! The service was excellent
Daniel J.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Daniel,
A big thank you for your flattering review! We are delighted that our service and products pleased you. Your satisfaction is our priority. We look forward to seeing you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
A big thank you for your flattering review! We are delighted that our service and products pleased you. Your satisfaction is our priority. We look forward to seeing you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Excellent
Jean-louis A.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive evaluation, Jean-Louis. We are delighted that our site "Chapellerie Traclet" met your expectations and we hope to see you again very soon for more discoveries. Your satisfaction is our greatest reward!
5
/5
★★★★★
*****
Jean-francois B.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-François,
We warmly thank you for your flattering review! Your satisfaction is our priority, and we are delighted that our hat shop met your expectations. Don't hesitate to come back to us for any other requests.
We warmly thank you for your flattering review! Your satisfaction is our priority, and we are delighted that our hat shop met your expectations. Don't hesitate to come back to us for any other requests.
5
/5
★★★★★
Perfect
Monica H.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Monica,
We sincerely thank you for your perfect evaluation of our site "Chapellerie Traclet." Your satisfaction is our greatest reward, and we are delighted to know that you found your experience to meet your expectations. We look forward to welcoming you again very soon!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your perfect evaluation of our site "Chapellerie Traclet." Your satisfaction is our greatest reward, and we are delighted to know that you found your experience to meet your expectations. We look forward to welcoming you again very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Reactive and super efficient customer service. I highly recommend.
Michel B.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel, we warmly thank you for your five-star rating and your positive comments regarding our after-sales service. Your satisfaction is our priority, and we are delighted that you appreciated our responsiveness and efficiency. We look forward to serving you again at Chapellerie Traclet!
5
/5
★★★★★
Very good
Andre L.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Hello André,
We warmly thank you for your positive review and your 5/5 rating. We are delighted to learn that you had a satisfactory experience at Chapellerie Traclet. Don't hesitate to come back to discover our new collections. See you very soon!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review and your 5/5 rating. We are delighted to learn that you had a satisfactory experience at Chapellerie Traclet. Don't hesitate to come back to discover our new collections. See you very soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Good
Jean-francois G.
purchased on 22/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-François,
Thank you very much for your positive review and your 5/5 rating! We are delighted that you appreciated your experience on our site "Chapellerie Traclet." Don't hesitate to come back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review and your 5/5 rating! We are delighted that you appreciated your experience on our site "Chapellerie Traclet." Don't hesitate to come back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
4
/5
★★★★☆
To be tested on durability. 1st try, ultra-light product and very well ventilated
Philippe C.
purchased on 21/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Philippe, we thank you for your positive feedback and are delighted that you appreciated the lightness and ventilation of our product. Don't hesitate to come back to us after your future trials, we would be happy to have your opinion on its durability.
4
/5
★★★★☆
Waiting time of more than 4 weeks, however, financial withdrawal made on the day of the order. On the other hand, after this wait, it turns out that the size of the hat does not correspond to the requested reality, and despite the head circumference taken as per the recommendations... nevertheless, I was refunded as soon as the item was returned and verified by the seller.
Corinne P.
purchased on 11/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Corinne,
Thank you for your feedback and we take note of your comments regarding the delivery time and the size of the hat. We are pleased that the refund process was satisfactory and we are committed to improving our services to ensure a better experience for our customers in the future. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback and we take note of your comments regarding the delivery time and the size of the hat. We are pleased that the refund process was satisfactory and we are committed to improving our services to ensure a better experience for our customers in the future. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Easy order. High quality product. One regret: when I picked up the package at the pickup point, it was open (taped band removed, package cut along the entire central length, product taken out of its plastic pocket). Product nonetheless in excellent condition.
Roger R.
purchased on 16/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Roger,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted that the quality of our products has satisfied you. We also take your remark regarding the condition of your package upon receipt very seriously. Rest assured that we will investigate this situation to improve our service. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and your 5/5 rating. We are delighted that the quality of our products has satisfied you. We also take your remark regarding the condition of your package upon receipt very seriously. Rest assured that we will investigate this situation to improve our service. Please do not hesitate to contact us if you have any other questions or needs.
Best regards,
The Chapellerie Traclet team
3
/5
★★★☆☆
The website order lacks ergonomics, I was looking for a Provencal hat for boys and girls and there were only Nice hats... However, the quality is very nice.
Poirrier P.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
Hello POIRRIER,
Thank you for taking the time to share your feedback on our site "Chapellerie Traclet". We are happy to learn that you appreciate the quality of our hats. We take note of your comments regarding the ergonomics of the search and we will work to improve this experience for our customers.
We also make Provencal hats for girls and boys.
https://www.chapellerie-traclet.com/fr/achat-chapeau-femme/4450-chapeau-provencal-enfant.html#/taille-taille_unique/couleur-naturel
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback on our site "Chapellerie Traclet". We are happy to learn that you appreciate the quality of our hats. We take note of your comments regarding the ergonomics of the search and we will work to improve this experience for our customers.
We also make Provencal hats for girls and boys.
https://www.chapellerie-traclet.com/fr/achat-chapeau-femme/4450-chapeau-provencal-enfant.html#/taille-taille_unique/couleur-naturel
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Hello, happy with my purchase.
Catherine R.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Catherine,
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. We hope to see you again soon on our site for new discoveries.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive review and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. We hope to see you again soon on our site for new discoveries.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Reliable
Timothée L.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your positive review, Timothée. Your trust in our site "Chapellerie Traclet" and your 5/5 rating encourage us to continue providing quality service. Please do not hesitate to reach out to us for any future questions or needs.
3
/5
★★★☆☆
Good product but delivery is average, it must have been done twice.
Jean-claude D.
purchased on 19/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Claude,
Thank you for taking the time to share your feedback on our site. We are delighted that you like the product, but we are sorry to learn that you encountered difficulties with the delivery. Your feedback is important to us, and we will work to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback on our site. We are delighted that you like the product, but we are sorry to learn that you encountered difficulties with the delivery. Your feedback is important to us, and we will work to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Quality products, fast delivery, pure happiness.
Christian M.
purchased on 20/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Christian! We are delighted to learn that you were satisfied with the quality of our products and the speed of our service. Your satisfaction is our greatest reward and we hope to see you again soon on our site "Chapellerie Traclet".
5
/5
★★★★★
Very good quality
Louis S.
purchased on 07/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Louis. We are delighted to learn that the quality of our products has satisfied you. Please do not hesitate to reach out to us for any requests or questions regarding our range.
5
/5
★★★★★
Very happy with the products
Christine P.
purchased on 15/03/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive review, Christine! We are delighted to learn that you are satisfied with our products. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet".
5
/5
★★★★★
Delivery of the ordered hat in good condition and delivery time in line with expectations. Thank you
Marcel A.
purchased on 21/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Marcel,
We sincerely thank you for your flattering review and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to hear that your hat arrived in good condition and within the expected time frame. Your satisfaction is our priority, and we hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating you gave to our site "Chapellerie Traclet". We are delighted to hear that your hat arrived in good condition and within the expected time frame. Your satisfaction is our priority, and we hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
A product that fully complies with the order and received in a very short time! Bravo!
Laurent O.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurent,
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that your order was in line with your expectations and that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to welcome you again very soon!
We warmly thank you for your flattering feedback on our site "Chapellerie Traclet". We are delighted to learn that your order was in line with your expectations and that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to welcome you again very soon!
5
/5
★★★★★
Very good
Catherine Q.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Catherine. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Perfect
Stéphane B.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Stéphane,
We sincerely thank you for your flattering review. Your satisfaction is our priority and we are delighted that you found your experience on our site "Chapellerie Traclet" perfect. We look forward to serving you again!
We sincerely thank you for your flattering review. Your satisfaction is our priority and we are delighted that you found your experience on our site "Chapellerie Traclet" perfect. We look forward to serving you again!
5
/5
★★★★★
Very good quality night caps
Frederique R.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Frédérique,
We warmly thank you for your flattering review and your score of 5/5. We are delighted to learn that you are satisfied with the quality of our night caps. Your feedback is precious and motivates us to continue offering exceptional products. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and your score of 5/5. We are delighted to learn that you are satisfied with the quality of our night caps. Your feedback is precious and motivates us to continue offering exceptional products. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
This is my third Soway hat.
Roland L.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Roland,
Thank you so much for your review and your loyalty! We are delighted that our Soway hats please you so much. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you so much for your review and your loyalty! We are delighted that our Soway hats please you so much. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Chapellerie Traclet met all my expectations: a quality product (cap), delivery (in Belgium) in well-protected packaging and in a timeframe more than quick (less than 3 days)... what more could you ask for 😉
Hervé S.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Hervé,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of our cap as well as the speed and care taken in the delivery to Belgium met your expectations. Your satisfaction is our priority and your comments encourage us to continue offering the best possible service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of our cap as well as the speed and care taken in the delivery to Belgium met your expectations. Your satisfaction is our priority and your comments encourage us to continue offering the best possible service. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Totally in line with the description and my expectations. I would have liked a lighter tent
Jean Marie B.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Marie,
Thank you very much for your positive review! We are delighted that our product met your expectations. We take note of your suggestion regarding a lighter tent and appreciate it. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive review! We are delighted that our product met your expectations. We take note of your suggestion regarding a lighter tent and appreciate it. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
-
Bernard B.
purchased on 18/03/2026
Translated review
Answer from Chapellerie Traclet
Mr. Bernard, we sincerely thank you for your score of 5/5 and for your trust in Chapellerie Traclet. Your satisfaction is our priority, and we are delighted that our products have met your expectations. Please feel free to reach out to us for any questions or future needs.
5
/5
★★★★★
Top
Carine V.
purchased on 17/03/2026
Translated review
Answer from Chapellerie Traclet
Dear Carine,
We warmly thank you for your positive review and your score of 5/5! We are delighted that you had a good experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward.
See you soon!
The Chapellerie Traclet team
We warmly thank you for your positive review and your score of 5/5! We are delighted that you had a good experience on our site "Chapellerie Traclet". Your satisfaction is our greatest reward.
See you soon!
The Chapellerie Traclet team
5
/5
★★★★★
Well received, perfect
Dominique B.
purchased on 23/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Dominique,
Thank you very much for your positive feedback! We are delighted that your order was received well and that you are satisfied. Your satisfaction is our priority.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted that your order was received well and that you are satisfied. Your satisfaction is our priority.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team